Wellington County Hotels

"Clean room airport shuttle was good"

"The service here was amazing! Everyone was super helpful and friendly. The room itself was very spacious and clean. "

"Overall the room was clean and the hotel was quiet. What I was dissappointed in was the lack of common items you get with other cheaper hotels. Coffee served daily in the lobby or at least water. No complimentary water bottles in the rooms. For a high end hotel like Hyatt I would have expected this. "

"Terrible smell coming from the washroom when I checked in. Had to turn on the exhaust fan for more than 4 hours to get rid of it."

"SHUTTLE DRIVER WAS GREAT / FUNNY. ROOM WAS CLEAN, STAFF GREAT ALSO. "

"Disappointing and Frustrating ExperienceWe booked this place specifically because it advertised an airport shuttle service. Unfortunately, it was not disclosed at booking that the shuttle is timed rather than on-demand, resulting in wait times of over 40 minutes. Had this been clearly communicated, we would have reconsidered our reservation.Adding to the frustration, staff responses were inconsistent and unhelpful when we tried to clarify the shuttle schedule. Overall, the lack of transparency and poor communication made this stay unnecessarily stressful. I would not recommend this property to travelers who rely on timely airport transportation."

"We did not park, as we took the shuttle from the airport. We did not get breakfast (not even in a bag), though i asked for it, as we had to leave early for our flight."

"Great hotel, great parking, great breakfast! Its just noisy with the planes flying over"

"Goid breakfast and hrlpful front desk"