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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Family-friendly hotel with spa, near Kitchener-Waterloo Art Gallery

Choose dates to view prices

Near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers modern comfort with a fireplace in the lobby. Savor breakfast and brunch at Aqua Lounge Restaurant or take a refreshing dip in the indoor pool. With free WiFi, multilingual staff, and 7 meeting rooms available to guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Self parking
  • Room service
  • Conference center
  • Business center
  • 11 meeting rooms
  • 24-hour front desk
  • Arcade/game room
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY707
CNY830 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(128 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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The price is CNY666
CNY806 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • TheMuseum - 2 min walk - 0.2 km
  • Kitchener City Hall - 7 min walk - 0.6 km
  • Centre In The Square - 8 min walk - 0.7 km
  • Kitchener-Waterloo Art Gallery - 8 min walk - 0.7 km
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.7 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 19 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive
  • Kitchener Station - 14 min walk
  • Guelph Central Station - 26 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 26 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Casa Toro 88 - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Northern Thai - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

  • Crowne Plaza Kitchener-Waterloo by IHG offers a great location, putting you within just a 10-minute walk of Centre In The Square and Kitchener-Waterloo Art Gallery. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and American cuisine is served at Aqua Lounge Restaurant, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CAD 12.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Bowling alley
  • Children's menu

What to do

  • Bowling alley
  • Table tennis
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per stay

Parking

  • Covered self parking costs CAD 12.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel

Crowne Plaza Kitchener-Waterloo

Delta Kitchener-Waterloo Hotel Kitchener

Crowne Plaza Kitchener Waterloo

Crowne Plaza Kitchener-Waterloo by IHG Hotel

Crowne Plaza Kitchener Waterloo an IHG Hotel

Crowne Plaza Kitchener-Waterloo by IHG Kitchener

Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Kitchener-Waterloo by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Crowne Plaza Kitchener-Waterloo by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Kitchener-Waterloo by IHG?

Yes. Self parking costs CAD 12.00 per night.

What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Crowne Plaza Kitchener-Waterloo by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza Kitchener-Waterloo by IHG also has an arcade.

Are there restaurants at or near Crowne Plaza Kitchener-Waterloo by IHG?

Yes, Aqua Lounge Restaurant offers American cuisine.

Does Crowne Plaza Kitchener-Waterloo by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Crowne Plaza Kitchener-Waterloo by IHG like?

Crowne Plaza Kitchener-Waterloo by IHG is in Downtown Kitchener, a short 6-minute walk from Kitchener City Hall and 7 minutes' walk from Kitchener Market. Travelers give top marks for the hotel's prime location.

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Reviews

Crowne Plaza Kitchener-Waterloo by IHG Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a wide variety of options and high-quality food. (120 reviews)
  • The property's gym was well-equipped, spacious, and impressive, offering a great workout experience. (19 reviews)
  • The spa service is professional and of high quality. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Parking
Breakfast
Bed
Restaurant
Bathroom
Shower
Children

Reviews

Verified

10/10 Exceptional

Clean, friendly staff and great location
Alexis, 3-night trip
Verified

10/10 Exceptional

Breakfast buffet was excellent with fresh food an omelet bar and conscientious service. The staff was very hospitable and accommodating. The Spa service is professional and high quality.
VINCENT, 3-night trip
Verified

10/10 Exceptional

Great staff restaurant was great ate 4 meals there in 2 days.
Wayne, 2-night trip
Verified

10/10 Exceptional

Overall great stay. Breakfast buffet was delicious
Kevin, 1-night trip
Verified

10/10 Exceptional

Very nice hotel, close to the venue we were going. The staff was helpful, parking was available even for a full size pickup. The restraunt was clean, and the menu has something for everyone. The staff and the manager were very professional. Will stay again on our next visit to Kitchener
Brett, 1-night trip
Verified

8/10 Very good

Nice room, friendly staff, great buffet breakfast.
Susan, 1-night trip
Verified

10/10 Exceptional

Great staffand Great restaurant
Alan, 2-night trip
Verified

10/10 Exceptional

Staff was very nice, the room was very comfortable. I enjoyed my stay
Thomas, 1-night trip
Verified

10/10 Exceptional

everything was good, the room, fast check in, the food at restaurant was very good
Radu, 1-night trip
Verified

10/10 Exceptional

Clean room, nice staff
Mark, 1-night trip
Verified

10/10 Exceptional

I loved the breakfast !
Mohamed Rayene, 1-night trip
Verified

10/10 Exceptional

Gorgeous hotel, very clean, pool was great, food was great. Location was perfect.
Kristina, 2-night trip
Verified

10/10 Exceptional

Great friendly front desk staff! Clean room and comfy beds! Lots to do at hotel (pool, ping pong, mini putt)!
Christine, 1-night trip
Verified

10/10 Exceptional

The staff and hotel room and breakfast was amazing
Brenda, 1-night trip
Verified

10/10 Exceptional

The staff was fantastic. My room was ok but the jacuzzi was dirty.
Amanda, 1-night trip
Verified

4/10 Fair

Hard to believe this is 4 Stars hotel and Crown Plaza standard!!!! The only good thing about this hotel is the location!!! What a room ! This is one star room! Noise in the room is a nightmare! Seems disco is downstairs till midnight couldn't sleep till they finished!!! Sorry but this is only one star hotel not even 2. Won't be here again
MOUAIAD, 1-night trip
Verified

8/10 Very good

Good location and excellent breakfast
Verified

10/10 Exceptional

The staff at reception were extremely helpful and friendly. The room was very clean, the bed was comfortable, the buffet breakfast was amazing and parking the car in the underground garage was reasonably priced and very convenient. Thank you to all of the staff at the Crowne Plaza in Kitchener. We would definitely stay there again!
Susan, 1-night trip
Verified

10/10 Exceptional

The staff were wonderful and friendly.
Rob, 2-night trip
Verified

10/10 Exceptional

Great buffet breakfast. Room was quiet. Bed was comfy. Staff were friendly.
David, 1-night trip
Verified

8/10 Very good

Staff were courteous, rooms were clean. There was a large conference going on during our stay and we would have liked more consideration for dividing regular guests from these groups.
Joshua, 2-night trip
Verified

10/10 Exceptional

Room was nice, pool was nice, and restaurant food for breakfast and dinner was delicious. The staff at the front desk were kind, at the restaurant the staff was professional and polite with great service, and the hotel was clean throughout. It is also in such a great location for us to walk with our kids to the children's museum just minutes away. Thank you for a great visit!
Peter, 2-night trip
Verified

10/10 Exceptional

Large clean room and excellent breakfast options at the hotel. Would stay again.
Steven, 2-night trip
Verified

10/10 Exceptional

Room was clean and quiet and staff were amazing
Danielle, 1-night trip
Verified

8/10 Very good

The room was big and clean. The breakfast was great. The staff everywhere was helpful and friendly.
Janine, 1-night trip