Buller District Hotels

"I'm so pleased that we booked this hotel. The staff were helpful and friendly, the breakfast was varied and delicious, and the room was clean. We explored the beach and had it all to ourselves. Absolutely lovely!"

"Nice historical building, good facilities, quiet. Only negative was shower constantly went boiling hot then cold then hot etc. Otherwise 5star"

"This property was “okay.” The bed was comfortable and the location is very convenient—you can easily walk to most things in the area. The biggest issue for us was the bathroom. The sink is extremely small and there’s essentially no counter or shelf space, so there’s nowhere to put toiletries—especially challenging for two people. The mirror is also mounted low. My husband is 6’4” and had to bend at an awkward angle just to see himself while shaving, and even then the lighting made it difficult. The bathroom lighting is very dim and behind you, so we ended up turning on the heat lamps just to light up the shadows—even then, tasks like shaving or putting on makeup were still challenging. Ironically, the hallway is lite up like an Xmas tree thanks to the emergency lighting outside the bedroom. The illuminated evacuation signs are insanely bright and spill a lot of light into the bedroom, so we had to keep the bedroom door closed. Since there’s no air conditioning, that also meant losing any cross-breeze to keep the room cool. Aside from those points, the place is comfortable enough and the location is a real plus. With some improvements to the bathroom and lighting situation, it would be a much better experience for guests."

"Staff was nice, room was clean Great location by the beach. Would stay again. "

"If you want to be ignored when emailing a complaint, stay in a filthy garden shed with no proper door to the outside and only a padlock to keep it shut, and see other guests’ pubic hair all over the toilet and hair in the shower, this is the place for you! It very clearly hadn’t been cleaned before we arrived as there were squashed dead bugs piled on the floor, walls, and caught in spiderwebs over the windows. The ceiling lampshade had mould spores literally all over it, the curtains looked like they’d been used as a cleaning rag and to wipe up spillages, and to add insult to injury the door was a literal wooden door for a garden shed with absolutely no seal and you could see inside from outside the room. The bugs and mosquitoes had an absolute field day with their free accommodation! Someone had left pubic hair all over the back of the toilet cistern in one of the communal toilets, the shower also had that lovely black mould, and there was hair on the shower and bathroom floor, with the sink having a wonderful finish of dirt inside it. We checked in as reception closed, and left before they opened as we couldn’t sleep due to our little room guests biting us all night, so made sure to document everything and sent a message to the stay as soon as we left. Their internet must be down because after 5 days, they’ve not managed to reply - 10/10 customer service here guys! The manager took the cowardly way out and refused me a refund via hotels.com with no explanation at all. "

"The Studio Gold was a comfortable room"

"Nice place to stay right on the beach and river "

"Courteous staff, comfortable no-frills room for the night. "

"This was a great little park to stay at. Cabin was very cute, beds,were comfortable. I really loved how you had your own cutlery and crockery and tea towel. Clean amenities. "