Check out reviews of Flemish Brabant Province hotels guests love
Steigenberger Icon Wiltcher's
10/10 Excellent
"Beautifully laid out and well maintained top hotel in Brussels. Nicely decorated, updated and quiet rooms. Very clean and fresh. Professional and helpful staff. Excellent breakfast, nice cocktail bar and restaurant. Easy valet parking. Fairly centrally located along the prestigious Avenue Louise and in walking distance and/or easy transportation to many of the sights to see in Brussels and surrounding areas."
"Checking in took over 2 hours. The reception kept saying our rooms would be ready in 20 minutes but it wasn't true. Rooms aren't good either, towels have holes in them and air conditioning does not work. "
"Great stay - easy access from train or bus if you do not want to wait for airport shuttle (runs hourly). Shuttle also easy to find and smooth. Room was clean and comfortable and great choices for breakfast."
"Clean and well maintained facilities, helpful and polite staff and a nice amount of options for breakfast as well. Parking right next door and the hotel provides a 25% discount on the parking garage."
"Hotel is on street with busy trafic and minutes from a subway stop.It is in office building g area...not attractive ...but no safety issues. Close to the EU offices and close to historic center...better by subway but even walkable."
"We had a great stay. Room was clean and the view was good. Gym was fine, small but had the basics needed for a short work out.
We had an issue with the staff at Lila 29 on the night we wanted to grab a drink, they were busy but managed to find us a table. The staff member was rude, didn’t greet us on arrival and didn’t walk us to our table, just pointed from across the room ‘you can sit there, order at the bar because service is very slow’ and left us to it. Didn’t give us a menu or show any willingness to help. The bar was busy and there weren't any menus anywhere visible so we just left.
After returning home we noticed we had a charge to the card we paid the €400 deposit on. Only of around €20, but with no receipt or acknowledgement of what this charge was for. We didn’t use anything from the mini bar but were given a box of chocolates on arrival for my partners birthday, along with a card from the hotel. This was a lovely gesture but less lovely if that’s what we ended up being charged for!
All in all, we had a good time and would return to another standard hotel. They’re very cool and very beautiful but the staff lacked warmth in our experience."