Hotels in Masainas

"There is no faulting the staff from housekeeping to management. Should a problem arise it is dealt with fairly & promptly & the English of the receptionist Rina(?) & manager is impeccable. The restaurant staff are very attentive. Surroundings are beautiful. Pool area is spotless & pool beautifully inviting just like the promotional photos & lifeguards on hand. No problem with getting parasols & sunbeds both pool & beach. Would have been nice to have had somewhere with snacks during the day as you are limited to using the restaurants on site during fixed hours if you have no car & the food is pricey but not as good as expected. Breakfast buffet is, however, plentiful & with lot of choice & best peaches & nectarines ever tasted ! "

"La bellezza del posto, con il parco che conduce fino al mare, e l’atmosfera tranquilla hanno reso il soggiorno molto rilassante. Ottime la pulizia, la cura e la sostenibilità della struttura. Personale accogliente e gentile . La competenza professionale sui vini da parte del maître, come pure la cortesia e la disponibilità del direttore sono veramente ammirevoli. Si percepisce che ci mettono tanto cuore e passione!"

"I feel selfish because I don’t want crowds , but I’m going to share this anyway this is the one of the most beautiful resorts in the world. It’s a dream the beaches, the tennis the outdoor Terraces, it’s simply a dream"

"The property was lovely staff very friendly couldn’t do enough for us x Beautiful setting x would stay again x parking alittle tricky as no carpark x breakfast excellent cooked to order chef onsite x shame no restaurant as food was lovely bar offered excellent light meals x Rodney the server was exceptional and made our stay fabulous x pool alittle disappointing as was plunge pool so couldn’t swim but still managed to cool down x please be aware no lift x"

"Where to start.. The Conrad cancelled our booking with 36 hours notice with no explanation or compensation. Disgraceful customer service The Conrad then offered us a room at their sister hotel (Bai di Chia) but at a rate that was £1000 more expensive than i could secure myself directly.... A move that further added insult. - All very stressful... Flights had been booked independently so we had no option but to persist and fly to Sardinia as originally planned.. We elected to stay at the Baia di Chia begrudgingly. Upon arrival we could not check in until gone 5pm as rooms were not ready. The room we were given was small and in need of refurbishment. Bathroom facilities were very dated and the installation of the shower door problematic The shower flooded both the bathroom and bedroom within 2 minutes of use - This took me an eternity to clean up and make safe after the fact. We were then moved to another room. "

"Very friendly staff at check in The hotel and room was very clean A nice easy walk to the harbour,centre and a few bars"

"The room was spacious and it overlooked the harbor. The bathroom and shower were spacious too and everything was clean and in good working order. The only issue we had was with the door, which my husband had to shove open. The rooftop breakfast buffet was amazing, and the staff quite helpful and polite. I would definitely stay here again. Highly recommend!"

"Excellent place and amazing people Really enjoyed it only Wifi needs to be improved Staff sooo friendly "

"Aldo and his team are fantastic! Warm, enthusiastic, and always ready to help. They truly made my stay special — you immediately feel welcome and well taken care of. And as a bonus: a beautiful beach that feels like the tropics, just a 5-minute walk from Capo Blu. Highly recommended! "