Hotels in Watertown

"We drove to this hotel from Pennsylvania to attend a graduation ceremony for our granddaughter. After riding for 7 hours, we arrived at the hotel. The lady at the desk told me she had no reservation, it had been cancelled by the boss. She said perhaps my card was declined and I told her that was not possible because I had already received a message stating that my room was booked . She said I booked through Hotels.com, which I did and I had itinerary numbers and check in information. I asked if they had any rooms available and she said no and she told me to take a business card and call the boss Monday. Luckily we found another hotel not too far away and they had a room available. When we got to the second hotel I saw a gentleman that had been at the first hotel and overheard him telling a gentleman the same thing happened to him as he was told his room had been cancelled. I feel this was a situation that should not have happened. I will never book this hotel again . Through the booking process, I had checked and rechecked that all was complete and we received a note looking forward to our stay. She said I booked with hotels.com and perhaps the situation was their fault. I had received a message from hotels.com that all was ready for our stay. So to answer your question as to how was our stay - there was no stay. "

"Very nice"

"Everything was great"

"Front desk staff was wonderful! Elevator & ice machine weren’t working. Breakfast was good."

"Clean, comfortable, and quiet room with good beds. Expedia had no warning that the hotel was going to charge me $20 more for parking. The room had no microwave, probably because there are restaurants in the hotel. Even Motel 6 has microwaves in their rooms. It was a good night's sleep though."

"We loved the hotel’s old country elegance and the estate like setting at the foothills of Avon mountain. The beautifully wood paneled tavern room served excellent dinner with live music. Breakfast was served in the bright and airy dining room with an atrium like setting. Our room was very spacious by today’s standards and beautiful. Great for a weekend getaway."

"Este es un hotel bien ubicado. El personal no es muy atento pero tampoco pesado. El lugar es silencioso y cómodo pero hay áreas que necesitan mejora estética."

"Everything was excellent "

"Staff was attentive and professional. Will go back again "