Hotels in Oaks

"Staff did not offer water or any amenities to a Bonvoy member, and were generally rushing the entire check-in process with no interest in the guest. In addition, the room was never checked, no new towels provided, and plumbing did not function well. The property is in a great location and could be exceptional, but daily services and upkeep are ignored."

"The breakfast was ok. There was an after taste with the pancakes like the pancakes were made in the same spot as the other breakfast food. The pancakes were huge. It was wasn’t enough syrup for those huge pancakes. My room was clean. A bit small but still a good room. I would recommend and the staff was very professional and friendly which is a huge plus nowadays "

"decent room, had to change sheets becasue of dinginess. Staff was great and attentive. Location at the mall was great. "

"Loved my stay at Philly inn & suites. Everything was great, and Key at the front desk was very helpful!"

"The room was clean and comfortable, making it easy to relax after a long day. The bathroom was spotless and well-maintained, which I really appreciated. The lighting in the room was just right—not too bright, not too dim. It was very quiet throughout the night, allowing for a peaceful sleep. The WiFi speed was fast and reliable, perfect for both work and streaming. Overall, a great stay and I would definitely come back again. "

"There was no breakfast at all. Not even coffee the breakfast area was really dirty. Hotel was very noisy."

"Room not available at check-in time"

"The staff was very helpful and friendly. The hotel posted a notice that an emergency fire alarm would be going off at 10am. We were awoken by this alarm at 7:30 am and it went off intermittently for the next 2 hours. This is not the fault of staff but of a hotel that takes its guests for granted. "

"The location, staff and room were very nice. The Co-Op was nice too, but perhaps understaffed? Things took a very long time at times."