Hotels in Puerto de Santiago

"The hotel has a U-shaped layout with a fairly small central area that felt overcrowded, making it difficult to relax and enjoy the space."

"Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent"

"Almost everything was perfect. Great location with fantastic views, bed big and comfortable, overal the room was fantastic. Food was very good for a buffet with a huge choice that changed daily. Drinks are a reasonable price but limited beer choice, especially if you’re a bit fussy in that area. Only real negatives and to be aware of is very limited parking in the vicinity or at the hotel, nothing available when we arrived late at night and had to use a pay for car park 10 mins walk away, the hotel charges €20 per day and spaces are limited. Also the food at the pool bar was very mediocre. Overal fantastic quiet relaxing hotel with the best views in Tenerife. Highly recommend. "

"No major complaints, everything great, Minor issues, jacuzzi luke warm, onsite parking bonus but limited at night but managed to find some most days, Hot Water markers on shower and kitchen mixer taps need relabelling clearly as hot water goes from 50c to boiling hot within 3 seconds of turning on so be very careful or will get scolded if you turn on hot tap mixer by mistake first as not labelled clearly hot from cold. Other than tgat, all was good to excellent accomodation and facilities"

"Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful."

"Highlights: Great music, facilities, rooms, Pilates / Yoga classes and breakfast! Lowlights: All inclusive was more of a semi all inclusive, anything more than what your mum can cook at home you have to pay a premium for. Rooftop on the 16th isn't all inclusive at all, and if you like drinking past 12pm anywhere in the hotel you best get your wallet out because you should be in bed! Don't go to the beach club for lunch, waited 45 minutes for 2 chicken wings. Female waitresses at the Adults only pool need to learn how to smile. Proper mood hoovers. Pool party on Friday was cancelled, but advertised all week in reception... don't do it that time of year apparently but maybe the waitresses couldn't be arsed. Played some beer pong instead and they then got a paddy on for ordering and drinking too much beer... The hotel needs to hire some entertainment staff for around the pool during the day. Animation team or something to light the place up a bit. Had a great time none the less, but thought it would be better."

"Check in was an ordeal, took over 30 mins to check in."

"Great hotel. Room was beautiful - v spacious, clean and extremely well equipped with large terrace. 3 pool options. Preferred the main pool as the poolside bar there is great with good options for lunch. Entertainment was regular and the staff worked hard on this! Not so keen on the 2pm foam party but that’s a personal preference! Supermarket on site is excellent, gym/fitness centre is huge and breakfast has a wide choice. A very well serviced hotel . Approx 15-20 mins walk downhill to the centre with bars/restaurants en route Overall an excellent stay and I think this hotel would suit families with older & you get kids as well as groups of friends."

"Lovely hotel"