Hotels in Los Carrizales

"Yes"

"The property was good, and the staff could not be more welcoming. I feel i made a mistake booking this hotel however, as the area is quite noisy. I also found the bloke who does the water aerobics unnecessarily loud. With maybe a hundred people relaxing around the pool, the noise he and his music makes for 4 or 5 participants was disproportionate and really spoiled my otherwise peaceful reading/relaxation time. Good hotel, but I won’t visit again."

"The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities. "

"Overall good. "

"Lot of noise in the evening and the food was poor for the price"

"Most people didn’t seem to have AI and so certain items not an available and pool bar / resturant menu fairly restrictive. Plenty activities and animation team activities. Tennis courts no longer exist which was a shame - 1squash court available. Pool areas wonderful loads of beds but busy. Nice thick cushions. All staff in all areas were very helpful and friendly. "

"This is a truly exceptional hotel. Everywhere is so beautifully thought out and peaceful. The villas are amazing, with everything you need. The pools in the villas mean you don’t need to use the main pools, but you should still experience them both. The whole hotel is clean, with staff attending to it throughout the day. Breakfast is great, fantastic staff."

"Excellent hotel with so many amenities. The view alone makes the stay worthwhile however the hotel also includes so many activities especially for families. There’s a large pool, a baby pool, and a heated jacuzzi for adults. There’s a bar, restaurant and store on sight. Perfectly located to downtown shopping and restaurant. Highly recommend this place."

"We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back. "