Hotels in Jacksonburg

"Everything was perfect. Definitely recommend. Conveniently close to VOA and other places. "

"The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front desk overshadowed the positives. "

"Great hotel, great location and great management and staff "

"yes, great selection"

"Good stay, quiet and clean."

"Room was clean, staffs were helpful, love their pool, spacious parking, so far of all hotels we've been to their breakfast is my top. Love that they still have the microwave which lots of leading hotels remove from their rooms. Our first experience was great, but probably due to spring break the second time was not, kids were extremely loud at the hallway running, screaming and so on (up until 2am then 4am until we checkout. Their main elevator was making weird, freaky sounds, some washer and dryer (they have multiple) doesn't seem to work fine (they don't fill enough water as in some clothes didn't even got wet at all), I also used 2 different dryers as the first one doesn't seems to do the job well (might need some cleaning maintenance or whatever), no hot tub. But other than that I like it. We will definitely consider this place to stay in again when we get back in the area."

"They pool needs a good cleaning , not just chlorine tablets throw in it, needs emptied out in a good scrubbing the water looks green"

"Yes"

"While the people who checked me in were friendly, the state of the hotel was not good. There was water damage in and on the walls in multiple places including my room which had stains from ceiling to halfway down the wall. The state of the hallway carpets did not look as if they had been cleaned in quite some time and indeed, the towels left outside a room door on my floor on the day of my check-in were there when I checked out. The floors in my room had not been vacuumed and debris from the ceiling was in various places. The couch in my room was also stained. The furniture was quite worn and beaten up as well. The bed, however was comfortable. Lastly, the website marketing was misleading. The descriptions did not accurately describe the room and the pictures showed rooms that were in better state, with furniture that was not present in the room, and in general a cleaner condition. Overall, the cost of the room did not match what was provided in terms of written and visual information. In general, I don't write reviews, but I know I would not stay at this hotel again and I would recommend people look elsewhere for accommodations. There were better options in the same general area which looked to be in better shape. "