Hotels in Helenville

"We were in our room for 2 minutes and saw a cockroach crawl across the refrigerator"

"This is an old property, and the rooms reflect the age. Not bad, dirty, or in disrepair, but well used and not updated. The breakfast had decent variety, but the "hot" items were not very good at all, maybe because they were kept in steamer trays with no heat source. But the waffle maker worked great, and the coffee machine serves hot fresh brew 24/7. Front desk staff was mostly absent during key hours (like morning check out). Seems like they live on the property, and spend more time there than being available to serve customers, etc. But, the price was right, and more reasonable than brand name accommodations in nearby Whitewater."

"I love staying here as a woman traveling alone! I feel completely safe. The ruins are lovely. The staff even more lovely. I can even walk safely to watch my son play baseball for the Lake Country Dockhounds as it's in walking distance. All staff, at all levels, are extra friendly, professional and super courteous! Will always be my go- to stay when in town!! From NY!!"

"My stay is always good, breakfast and coffee hits the spot, and the gym is well-maintained."

"Rooms are small but very clean "

"Best!"

"First time I stayed at this hotel, the breakfast was great, oferring actual breakfast sandwiches. This time was normal hotel breakfast, which was ok, but the sandwiches were way better. When we came into the hotel to check in, we were greeted with a seriously strong sewage smell. It had dissipated some by the next day, but was still noticeable. This was only in the hotel lobby area."

"Great location in a very nice town center. Clean large rooms."

"Checking was fast and easy. Staff was friendly and helpful. I love Best Westerns, and I appreciate how awesome the stay is, how comfortable the beds and pillows are, and how accommodating staff is, as well as the hotel. There is a $100 fee that gets put on hold so if there’s something severely ruined it gets paid for that isn’t in the up front costs or in the agreement at checkout on the apps, or on the website. I understand the reasons for it, but that should be disclosed prior to check in, and obvious so people can see it. I had already prepaid for my room, so they had to use my card for that.. I just don’t think it’s right to do that last minute “fee” upon arrival, and I don’t think it’s ok to put your staff in that position to deal with angry customers that won’t reason, or can’t afford that extra fee before it gets put back into the bank. "