Hotels in Ortiz

"Breakfast was good. Did not go to bar or restaurant. Shower should have handles on the walls. Hotel inside the airport, very convenient. "

"Great beach and general area. Staff were wonderful and the food was delicious. Feeling a bit worn at the edges, but a very nice stay. "

"Not good "

"Little understaffed and too average. Asked for disposable fork and spoon set in the evening and they said they didn’t have it, but next day morning breakfast had ton of them, so either staff didn’t want to help or helpless, but it affects the customer."

"2 pools in area, Pool was nice and clean. Pools not heated so water was a hit cokd at night but not bad."

"Staff very nice and helpful. Pretty pool area. Nice beach area on site. Free drinks and Lobby entertainment. Our first room was really cold (and so was the lobby!) and we couldn't get the thermostat to go higher, and the first room was next to a really loud elevator that was waking us up really early so they got us a different room half way though the stay. Overall a good stay."

"Breakfast option is was small but everything else was good "

"Very very nice"

"The property is beautiful, in a great location, and most of the staff were very polite and welcoming. Unfortunately, the room was a major disappointment. We booked an ocean-view suite and paid about $2,000 extra for the upgrade, which nearly doubled the cost of our stay. We chose the suite because we were traveling with a toddler and hoped to still enjoy some time as a couple in the evenings, including relaxing and watching TV before bed. While the room did face the ocean, its condition did not match the price or expectations. The carpet looked very old and dirty, with sections coming apart. There was visible rust in multiple areas, which may be somewhat understandable for a waterfront property, but the peeling, scratched, and deteriorating furniture made the room feel neglected. Under the bathroom sinks, the exposed plumbing was extremely dirty and very noticeable. The TVs were outdated and extremely restrictive. Although the system claimed apps could be installed and inputs could be changed, neither worked. We tried both TVs and even attempted to connect a laptop, but nothing was allowed, so the relaxing evenings we planned didn’t happen. This was our first family vacation, something we had saved for a long time, and the room simply wasn’t worth the upgrade. On a positive note, the food was delicious and the bartenders made great, strong drinks."