Hotels in Joaquín Zetina Gasca

"Loved everything (room, cleanliness, staff, beach setting, activities, entertainment, grounds, etc) except beach seaweed and brown ocean (not your fault or within your control); in general, many of the entrees in the restaurants are well presented but seem to have little to no flavor; lazy river pool around the spa is showing some age as the tile has some rough spots on the bottom where pool floor is pushing up and or rough repairs have been made; checkin process seemed to take longer than expected. Minor issues overall. We will be back again and again."

"All"

"Great resort! Staff are welcoming, friendly, and very helpful. All areas were clean and kept tidy. The buffet had a tremendous variety of food to choose from and all of it was delicious! Beautiful pool area with a beautiful beach attached. Zero complaints here. "

"Great location. Clean. Great Service. Food was actually pretty good considering it was all-inclusive. "

"Everyone was wonderful "

"This place had such mixed reviews online so I wasn't sure what to expect and almost changed hotels. I am so glad that I didn't. We were very impressed! Great food, drinks, service, room, and amenities. The only thing we weren't impressed with was the steak at the steakhouse restaurant but other than that, food was amazing! We stayed in El Beso ground floor with a swim out pool. I would highly recommend it! "

"Service was great. I did not have any issues, even small ones while i was there. Food at the restaurants was fantastic. Don't do the cruise, stay here, the drinks are included and you can walk out to the beach or pool. Excursions can be arranged with the help of resort staff and those are great. "

"We had a great time here and will be back! Beach - it's seaweed season but that didn't stop us from a walk and mainly enjoying the pools every day. Transport - Amstar was reliable for airport transfer and excursions. Food - I think our favorite restaurant was Satsu. Least favorite was definitely Olios but not sure if we just ordered the wrong things or if it was an off day? If you do book the romantic dinner it is at the Italian restaurant and we were served small portions of steak as main course so a bit disappointed, ordered pasta afterwards which was better lol. Drinks - All the bar staff were great. If you are drinkers then you should order a double (responsibly). They have many flavors of mimosas as well. Room - Our room was just amazing. The swim out room is 100% worth the splurge and we used it daily, also made friends with the neighbors. Resort - clean, humid as expected. We bought massages and got champagne provided due to romantic room! Caution - Yes the staff will ask about food allergies, but whenever you order food you still have to verify that it does not have your allergy in it because it does not seem to be communicated to anyone else, especially dessert. I didn't have any issues with my multple severe food allergies but it was just more of an annoyance. It seems like they ask just to ask. Mainly had issues at the buffet, but if the staff cannot answer your question due to language barrier they will get someone else to help you so that you are safe."

"Myself & My Husband was very impressed. The hotel was clean at all times, the food was excellent, entertainment was great, there was never a dull moment. The staff was very tentative to all of our needs, everyone was great with giving info on how to go to the market, mall and etc. We will definitely be back."