Had a blast had an A+ experience.
The resort was nice. We had mold in our shower and the toilet was running. If you are…
此住宿声明已执行下列清洁和消毒规程：欧洲度假屋协会（EHHA - 欧洲）。
别忘了，集 10 个印章，送 1 晚奖励*住宿
已使用消毒剂清洁住宿；住宿在下一批客人入住前会使用消毒剂清洁公共接触表面；床单和毛巾会经过至少 60℃ 的高温清洁。
住宿确认已执行下列清洁和消毒规程：欧洲度假屋协会（EHHA - 欧洲）。
My husband and I had a wonderful time at the resort. We told the girl at the check in desk we were celebrating our 15th wedding anniversary and she upgraded us to a swim up room with ocean view... it was beautiful! Food was excellent and the staff at each restaurant was pleasant and went out of their way to make our experience extra special. Will definitely come back!
Cynthia, 住宿 2 晚, 2021年04月13日
Great resort but the CONSTANT harassment to attend the timeshare presentation was exhausting.
与朋友一同住宿 4 晚, 2021年04月03日
We liked the roof top private area where we could isolate and not be around other people.
浪漫之旅住宿 7 晚, 2021年03月03日
I loved the monkey's and friendly staff, I think you a little understaffed especially for breakfast and you need to put trash cans in the rooms along with extra toilet paper.
全家住宿 2 晚, 2021年02月26日
My overall experience was great. Most of the staff were really nice and friendly, great weather and good food & drinks. I tried for I normally wouldn’t. My room was nice and clean, room service restocked & cleaned my room daily, I had a nice view, I felt safe on the resort & for the most part when I had a issue, it was addressed in a timely manner. My only complaint was the mode/mildew smell in the rooms. Each room does have a humidifier however the smell did not go away. The humidifier only lasted for about 4-5 hours, then is needed to be emptied so you had to keep calling someone to empty it so the smell wouldn’t get out of hand. Also the linen was dingy, the resort could use some new ones. Otherwise everything was great. I would definitely go back again.
与朋友一同住宿 4 晚, 2021年02月17日
This hotel is way overrated, I would give it 3 stars or less. It has a lot of potential thought. Restaurants are very nice and elegant but the property overall is in poor conditions, specially the rooms! Very disappointed about the conditions of the room (I stayed for 5 days and my room was never cleaned up by the staff) bathroom and balcony are in bad shape too. They would turn off the lights in the hallway at around midnight. I took a tour early morning and I had to use my phone flash lights to be able to see >> unbelievable>> Your covid test is already included in the price you paid for your stay but ridiculously you have to make an appointment at least a day before AND the test needs to be done from 3-4pm. So if you already have all your days booked with tours from morning to evening you would have to pay for the test to do it somewhere else. I was glad to find someone who was going to do the test at the hotel at 7:30am for $40. But the hotel management DON’t allow them to enter the hotel before 9am or after 6pm. So we had to go to outside the property to do it..... I know! Is ridiculous. Definitely not staying at this hotel never again.
与朋友一同住宿 4 晚, 2021年02月17日
This place is a communication nightmare. Checking in took 3 hours. Basically if you’re only staying 1 night not worth it. If you’re staying for longer it’s a nice resort. They told me they had accessibility options over the phone but they lied and lied over and over it was really unfortunate stay. I will never stay there again. The management is non existent
Sarah, 住宿 1 晚, 2021年02月14日
The property was just OK, disappointed in no breakfast room service and limited amount of restaurants open. Was not greeted with a drink or even water upon arrival and line was very long to check-in. Mini bar in fridge was 1 water and 2 sodas... very underwhelming experience. Everything is very spread out.
全家住宿 3 晚, 2021年02月12日
The food was great! Ricardo from the Steak House was amazing! and the two men from the bowling alley as well! dont remember their names, but the best!
与朋友一同住宿 2 晚, 2021年02月09日
I will never stay here again ! I only stayed 3 nights and changed rooms each day. The last room
住宿 3 晚, 2021年02月01日