Hotels in Puerto Cancun

"Outstanding hotel and staff. Food was fantastic. I cannot say enough about our servers. Falipe and the beach, Niclolas at the buffet every morning, and Andrian for dinner twice and the Italian resturant."

"The staff and location were amazing. "

"Excellent service"

"Great room, great staff"

"Clean rooms, nice beach"

"Awesome "

"This is a fabulous hotel. Luxury and service centered. Guests are always the priority. Restaurants are wonderful. Rooms service 24hrs is perfect. Cafe with specialty coffee and treats is the best!!! "

"The resort was very clean. Rooms were spacious and staff was very attentive. "

"Comfortable, Spacious Rooms Our room was clean, modern, and very comfortable. The balcony space was a nice bonus, and the in-room amenities were thoughtfully stocked. Housekeeping did a great job each day, and everything felt fresh and well cared for throughout our stay. Strong Dining Options One of the highlights was the variety of restaurants. With multiple cuisines available, it never felt repetitive, even over several days. The quality of the food was consistently good, and the service in the restaurants was attentive without feeling overbearing. Plenty to Do There’s no shortage of activities — from pools and kids care facilities to other entertainment. Whether you want to stay active or just unwind, the resort offers options for both. The spa facilities are also worth visiting if you’re looking to relax further. Friendly, Professional Service The staff throughout the resort were welcoming and helpful. While service levels can vary slightly depending on timing and location (as with any large resort), the overall experience was very positive, and we felt well taken care of."