Hotels in Grand Haven

"Emily, at the front desk, was extremely helpful and very friendly."

"The main reason i had booked my stay at this property was due to all the wonderful reviews. Front desk staff was nice, he seemed new but still got me checked in without incident. Im not from the area so I relyed heavily on the actual reviews. I had gone down to the pool area from some relaxation. The pool temperature nearly matched the "hot tubs" water temperature. The front desk staff had come into the area and asked myself and other guests if the water was hot. When attempting to turn the jets on for the hot tub, they never fully engaged. They started and then stopped immediately. Spent only 20 minutes or so in the pool area. Went up to my room to shower, there was still a dirty washcloth hanging in thr shower. I ended up leaving and staying in my vehicle that evening. Very disappointing but thankful i didn't pay much for the room. It was far from the relaxing night i had planned. "

"Everything was great! One of our new favorite places to stay (Tru). Loved the onsite laundry!"

"Office staff was not strong on customer service."

"Hotel was quiet"

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Everything was great except you can hear the people in the floor above you walk around"

"The room was really nice, the bed were comfy, easy parking. Great location and access to everything downtown. The breakfast was very minimal but they provided snacks and coffee throughout the day. Overall an amazing place and would stay again."

"The staff were all friendly and it was a nice atmosphere. Just a decent amount of traffic noise due to the freeway and possibly from the main road. Also conveniently located close to downtown."