Hotels in Kapaau

"Room was clean, staff was courteous, will stay here again "

"Excellent stay. Loved the resort, bell men were great but front desk can use a little smile and Aloha vibe. Rooms were god although the refrigerator leaked in the bottom and master King bed TV did not work but was mentioned to the front desk but did not receive a follow up if we wanted someone to take care of the issue during our stay. But had a wonderful time nonetheless. Thank you"

"I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost."

"Beautiful room and amenities. Honeymoon upgrade. Room held due to cancellation of flight. Great customer service"

"The staff was amazing! Room cleaning was top notch. Amenities were great..only thing we would like to see change is remove carpet from room. Its kinds dirty/shaby.. also the shower was a little smelly. Maybe some drain cleaning under the strainer.. We look forward to the return. "

"Property was quiet, clean and everything you need was close by. Whether you wanted dinner, groceries, beach or activities. "

"The whole place! "

"Gorgeous hotel and easy beach access"

"Kitchen had all the tools and the grill had propane. All the literature was easy to understand and posted in plain view. The rooms were clean, bathrooms were clean - it was a beautiful home away from home. Parking was easy and the staff were so friendly."