Hotels in Puako

"Excellent stay. Loved the resort, bell men were great but front desk can use a little smile and Aloha vibe. Rooms were god although the refrigerator leaked in the bottom and master King bed TV did not work but was mentioned to the front desk but did not receive a follow up if we wanted someone to take care of the issue during our stay. But had a wonderful time nonetheless. Thank you"

"Perfect place. Thank you, Mariajose and the team, for making the stay truly special."

"I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost."

"Beautiful room and amenities. Honeymoon upgrade. Room held due to cancellation of flight. Great customer service"

"The staff was amazing! Room cleaning was top notch. Amenities were great..only thing we would like to see change is remove carpet from room. Its kinds dirty/shaby.. also the shower was a little smelly. Maybe some drain cleaning under the strainer.. We look forward to the return. "

"The whole place! "

"Gorgeous hotel and easy beach access"

"Condo was clean and spacious. Reserved a one bedroom and got a two bedroom. The only minor downsize was that the washer broke, but it was fixed right away and the knives were very dull."

"Clean and quiet"