Hotels in Apaseo el Grande

"The service in the restaurant and in the hotel is excellent I give it 5/5 stars. The service at the pool was terrible I give it 1/5 i would ask for a menu or drinks or food they would say yes and not show up. I would go to the pool bar and ask and they the staff would say yes and not show up with any drinks. I was very polite with staff and tipped well. I don’t know if I was a foreigner and that was the reason they did not want to serve me. This is my advise to management. It’s hot outside so the dress attire outside should be different than inside. I think this might be one of the reasons they didn’t want to serve me or guests outside. They the staff were wearing three piece suits outside in 30 degree weather. The hotel was gorgeous and the room beautiful and I would stay again. Going forward I would go to OXXO for drinks at the pool and order uber eats for poolside food because I could not get food and drinks at the pool. "

"Hreat location, close to everything in downtown, excellent breakfast, very clean, excellent servive"

"Best hotel in Quo and best Japanese restaurant food , just fantastic "

"We were treated like royalty! Everything was perfect! I hope that we can go again sometime."

"Excellent the best"

"Excellent service and location "

"Great location "

"Excellent service. Lovely venue "

"I really liked the service in the restaurant their breakfast buffet was very good. I was not satisfied with the comfort of the bed was too hard. "