Sofitel Mexico City Reforma offers a luxury escape in the heart of the city. Indulge in Mediterranean cuisine, concerts and live shows, or rejuvenate with hydrotherapy at Sofitel Spa with L´Occitane. Guests praise the helpful staff and prime location.
VIP Access
Reviews
Loved by guests
9.6 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
Fitness center
Valet parking
24-hour room service
Massage/treatment rooms
In-room childcare
Conference center
3 meeting rooms
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Separate dining area
Separate sitting area
Daily housekeeping
The current price is CNY3,726
CNY3,726
CNY4,452 total
includes taxes & fees
Jun 8 - Jun 9
Why we love this property
Work meets relaxation
Located in the business district and city center, this hotel offers meeting rooms and a full-service spa. Enjoy bars, massages, and 24-hour room service.
Culinary delights galore
Savor Mediterranean or Mexican cuisine at two restaurants, or unwind at three bars. Guests enjoy vegan, organic, and vegetarian options.
Cool indoors, warm vibes
This luxury hotel features a refreshing indoor pool area complete with comfortable loungers for optimal relaxation after a swim.
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
What's nearby
U.S. Embassy - 1 min walk - 0.0 km
Paseo de la Reforma - 3 min walk - 0.3 km
Angel of Independence Monument - 3 min walk - 0.3 km
Reforma 222 - 7 min walk - 0.6 km
Cibeles Fountain - 12 min walk - 1.0 km
Getting around
Benito Juarez International Airport (MEX) - 22 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
Mexico City Buenavista Station - 5 min drive
Mexico City Fortuna Station - 8 min drive
Tlalnepantla de Baz Station - 15 min drive
Insurgentes Station - 14 min walk
Sevilla Station - 17 min walk
San Cosme Station - 21 min walk
Restaurants
Balboa Pizzeria - 2 min walk
Cityzen - 1 min walk
Balta - 3 min walk
Koku - 2 min walk
Club Millésime - 3 min walk
About this property
Sofitel Mexico City Reforma
Sofitel Mexico City Reforma offers a fantastic location, putting you just a 5-minute walk from Paseo de la Reforma and U.S. Embassy. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and BALTA, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Insurgentes Station is 14 minutes away.
At a glance
DONE
Hotel size
275 rooms
Arranged over 40 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 6 and younger eat free breakfast
Babysitting*
Supervised childcare*
DONE
Pets
Pets stay free (dogs and cats only, 1 total, up to 44 lbs per pet)
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (USD 12 per night; includes in/out privileges)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
2 restaurants
3 bars/lounges
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Supervised childcare (surcharge)
Children's games
What to do
Concerts/live shows
Working away
3 meeting rooms
Conference center (3229 square feet of space)
Services
24-hour front desk
Concierge services
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Fitness center
An indoor pool
Full-service spa
Massage/treatment rooms
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Renewable energy used
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Children's robes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Special features
Spa
Sofitel Spa with L´Occitane has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bajel - This bistro specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cityzen - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open select days.
Free House - Onsite cocktail bar. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 37 for adults and USD 18.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 120 per stay
Parking
Valet parking costs USD 12 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)
Frequently asked questions
Does Sofitel Mexico City Reforma offer free cancellation for a full refund?
Yes, Sofitel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Mexico City Reforma?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Sofitel Mexico City Reforma?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 44 lbs per pet. A deposit of USD 120 per stay is required. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sofitel Mexico City Reforma?
Yes. Valet parking costs USD 12 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sofitel Mexico City Reforma?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sofitel Mexico City Reforma and nearby?
Sofitel Mexico City Reforma has 3 bars and a spa, as well as an indoor pool and a fitness center.
Are there restaurants at or near Sofitel Mexico City Reforma?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine.
What's the area around Sofitel Mexico City Reforma like?
Sofitel Mexico City Reforma is in Reforma, a short 5-minute walk from Paseo de la Reforma and 7 minutes' walk from Angel of Independence Monument. Travelers say that the hotel is in a great location.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.6
Location
9.8
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as wonderful, amazing, and delicious with a great selection of options. (27 reviews)
The pool is a stunning and amazing space with great views, ambiance, and exceptional service. (21 reviews)
The gym was well-equipped and the staff were attentive to guests' needs. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
View
Breakfast
Food
Restaurant
Amenities
Bed
Rooftop bar
Reviews
Verified
10/10 Exceptional
Dec 22, 2025
Wonderful staff, very helpful concierge, and delicious breakfast, all in a great location.
Wen-Chieh Kent
Wen-Chieh Kent, 4-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Beautiful upscale hotel. Rooms were spotless, beds very comfy and staff very courteous.
The lounge had limited offering but the quality was very good.
Janice
Janice, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Top notch from start to finish. Lovely staff, beautiful facility, amazing amenities, great location.
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Great property, fantastic service
Francisco
Francisco, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Very convenient location. The views are amazing of the city and mountain range. Service was always top level and they made sure my stay was very comfortable and seamless.
Rodolfo
Rodolfo, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The staff is the best part of this hotel! Every single person we had contact with was very pleasant and helpful. The hotel itself is beautiful with a stunning bar on the 38th floor. The buffet breakfast is delicious and extensive. The rooms are large and have amazing bath tubs. Would definitely return to this centrally located hotel and recommend it to everyone.
Randi
Randi, 4-night trip
Verified
10/10 Exceptional
Nov 5, 2025
The staff was very courteous
Hugo Alberto
Hugo Alberto, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2026
As always, Sofitel delivers exceptional customer service and impeccable attention to detail. A spacious, beautiful room with stunning views, a gorgeous pool, and a rooftop that truly impresses. Highly recommend the location couldn’t be better.
sara
sara, 4-night trip
Verified
10/10 Exceptional
Dec 26, 2025
We recently stayed for a week at Sofitel reforma México City.. the hotel is luxurious, glamorous and beautiful ! The staff is friendly, accommodating and welcoming! Julián Morales guest experience manager was friendly, attentive to detail, helpful and welcoming! The food was excellent, the swimming pool was as vibe! Highly recommend to anyone planning a trip there!
Roxanne Maria De
Roxanne Maria De, 7-night trip
Verified
10/10 Exceptional
Oct 29, 2025
One of the best hotels I stayed in anywhere in the world. The staff were so friendly. Great service. Great location. The pool was amazing. Highly recommend.
Bret
Bret, 2-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Great location and great hotel.
Beautiful room and excellent breakfast.
Saman
Saman, 3-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Very attentive staff, beautiful rooms with beautiful views!
Nubia
Nubia, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2025
Great hotel. Great location
Hai
Hai, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Amazing hotel with the best location
Sandra
Sandra, 3-night trip
Verified
10/10 Exceptional
Jul 14, 2024
very beautiful hotel, helpful staff, good location
Madonna
Madonna, 4-night trip
Verified
8/10 Very good
May 29, 2025
The staff were excellent - extremely friendly and helpful.
Ryan
Ryan, 7-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Such a great hotel. Everyone was friendly and eager to help.
Margherita
Margherita, 4-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Luxurious, incredible service, and in an excellent location. The beautiful pool, bar high up, and fantastic breakfast buffet were favorites.
Verified traveler
4-night trip
Verified
10/10 Exceptional
May 28, 2025
Great location, close to everything. Very friendly staff.
Enjoyed the drinks at the rooftop bar.
Dmitry
Dmitry, 5-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Great place great staff.
francisco Javier
francisco Javier, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Perfect stay in CDMX
Hotel was amazing. Staff was helpful and friendly, room was quite large, and I loved the amenities. The breakfast was lovely. The hotel truly feels like an oasis from the hustle and bustle from the city. I travel quite a bit and stay in a lot of hotels and this hotel is a great value at the price point. I do not think there are other hotels at this quality level at this price point in the area.
Kimberly
Kimberly, 3-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Beautiful property in walking distance to many restaurants , clean , wonderful staffs, great breakfast buffet
VY
VY, 6-night trip
Verified
10/10 Exceptional
Jun 19, 2024
We loved everything about this beautiful hotel, including its convenient location, restaurants, and professional staff.
Mitra
Mitra, 4-night trip
Verified
10/10 Exceptional
Jan 14, 2025
Breakfast amazing.
Laleh
Laleh, 4-night trip
Verified
10/10 Exceptional
Jun 28, 2024
One of the best hotels I have stayed at from staff to amenities