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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with indoor pool, near University of Tennessee

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Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Relax in a comfortable seating area with plush sofa and chairs, surrounded by lush floral arrangements.
Experience the iconic NCAA Basketball Hall of Fame building, featuring a striking circular design and a glass facade.
Traditional home surrounded by a beautifully maintained garden with a variety of flowering plants.
Grand piano takes center stage in this spacious room, featuring a plush sofa and staircase leading to an upper level.
Banquet hall with a long table, stage area, and modern seating for formal events.
In downtown Knoxville, Crowne Plaza Knoxville Downtown University offers a blend of comfort and convenience. Enjoy the on-site Mahogany's Restaurant for breakfast, lunch, or dinner. Stay active with access to the 24-hour gym or take a refreshing dip in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY783
CNY925 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Restful retreat with a neatly made bed and classic headboard.

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and city view.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with white linens, a desk, and a large mirror offer a comfortable retreat with a city view.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

Two single beds with white linens, a desk, and a large mirror offer a comfortable retreat with a city view.

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Relax in comfort with a large bed, sofa, and desk, all set against a backdrop of a city view.

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Two single beds with white linens, a desk, and a large mirror offer a comfortable retreat with a city view.

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Relax in a spacious room with a large bed, flat-screen TV, and seating area.

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

Relax in a spacious room with a large bed, desk, and city view.

Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and dining area.

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Relax in a spacious room with a large bed, desk, and city view.

Premium Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Alfresco dining, open daily

Hilton Knoxville

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,510 reviews
The price is CNY695
CNY821 total
includes taxes & fees
Aug 31 - Sep 1
Hilton Knoxville
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About the neighborhood

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 5 min walk - 0.4 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 12 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University by IHG offers a great location, putting you within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Also, this hotel is just a 5-minute drive from Neyland Stadium. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, up to 50 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite self parking (USD 15 per day; includes in/out privileges)
    • Covered onsite valet parking (USD 30.00 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference space (15670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.21 for adults and USD 10.11 for children

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 43.70 per accommodation (may vary based on length of stay)

Parking

  • Self parking costs USD 15 per day with in/out privileges
  • Covered valet parking costs USD 30.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Knoxville Downtown University by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 43.70 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Knoxville Downtown University by IHG?

Yes. Self parking costs USD 15 per day. Valet parking costs USD 30.00 per night.

What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University by IHG?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Knoxville Downtown University by IHG and nearby?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an onsite restaurant, Mahogany's Restaurant.

What's the area around Crowne Plaza Knoxville Downtown University by IHG like?

Crowne Plaza Knoxville Downtown University by IHG is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 8 minutes' walk from Knoxville Convention Center. Travelers give top marks for the hotel's prime location.

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Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Parking
Bed
Bar
Breakfast
Food
Lobby

What guests liked

  • The gym facilities were well-equipped and one of the best the reviewers have ever seen. (8 reviews)
  • The property's dining options were convenient, good, and offered a variety of choices nearby. (11 reviews)
  • The indoor pool was a highlight for guests, especially children, who thoroughly enjoyed it. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay all around!
Charles, 1-night trip

8/10 Good

The hotel has a great location.
Cheryl A, 2-night trip

10/10 Excellent

Nice stay!
Rhonda Gail, 1-night trip

8/10 Good

Great stay in Knoxville! Close enough to everything downtown without being so close you hear everything
Jessica, 1-night trip

10/10 Excellent

Great location. Plenty of shops, eateries and places to get libations.
Christopher, 1-night trip

10/10 Excellent

The staff were excellent to coordinate the stay for my son's honeymoon night.
Melinda, 1-night trip

10/10 Excellent

Great location and friendly service
Charles, 1-night trip

10/10 Excellent

We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels.
cornelia, 2-night trip

10/10 Excellent

Very clean staff very polite and the prices were affordable on the menu
Elisha, 1-night trip

10/10 Excellent

The property was beautiful and the service was fantastic. We enjoyed our short stay!
Michelle, 1-night trip

10/10 Excellent

Clean central location great service
Darrell, 2-night trip

10/10 Excellent

Great stay
Brett, 1-night trip

10/10 Excellent

Nice
Victoria, 1-night trip

10/10 Excellent

Friendly, helpful staff
kim, 1-night trip

10/10 Excellent

Excellent hotel!
Marcia, 2-night trip

10/10 Excellent

Conveniently located to the Square.
Janette, 1-night trip

10/10 Excellent

Convenient parking; lots of food options close by.
William, 1-night trip

8/10 Good

Staff was very helpful and nice
Leon, 3-night trip

10/10 Excellent

It was an absolute delight staying here! Walkable to the market square, super clean and a hotel gym like we’ve never seen.
Dana, 1-night trip

10/10 Excellent

Great location for UT
Kimberly, 2-night trip

10/10 Excellent

Natalie was great at check in. I loved the atmosphere in the bar. The pet fee was very fair and a lot better than other hotels in the area.
Natalie, 1-night trip

10/10 Excellent

Great location in downtown Knoxville near UT that's very walkable, clean, easy parking, friendly staff and low key vibe.
Michael, 1-night trip

10/10 Excellent

The staff were all very helpful and the hotel location is very convenient for a sort walk to market square. The room was comfortable and clean.
Alexandra, 2-night trip

8/10 Good

Very nice. Little loud due to being downtown but good all round
Mark, 1-night trip

10/10 Excellent

Always happy to stay here. Nice and close to University of Tennessee
Robert, 1-night trip