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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants, near Las Palapas Park

Choose dates to view prices

At Hotel Plaza Kokai Cancún, you'll be just a 5-minute drive from Las Palapas Park and Plaza Las Americas. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a children's pool.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Children's pool
  • Swim-up bar
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Children's pool
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY272
CNY362 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Estandar King

Estandar King | Premium bedding, in-room safe, individually decorated

Estandar King

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Mercado 23 - 9 min walk - 0.8 km
  • Puerto Cancun Marina Town Center - 19 min walk - 1.6 km
  • Plaza Las Americas - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬5 min walk
  • ‪Temakita - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Ty-Coz - ‬4 min walk

About this property

Hotel Plaza Kokai Cancún

  • At Hotel Plaza Kokai Cancún, you'll be just a 5-minute drive from Las Palapas Park and Plaza Las Americas. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a children's pool.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-cm TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Tasca - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 002-025-001875/2026

Also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?

Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Kokai Cancún?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Plaza Kokai Cancún?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Kokai Cancún?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Plaza Kokai Cancún?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Hotel Plaza Kokai Cancún and nearby?

Have fun with activities like hiking, parasailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Plaza Kokai Cancún also has an outdoor pool.

Are there restaurants at or near Hotel Plaza Kokai Cancún?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Plaza Kokai Cancún like?

Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 8-minute walk from Las Palapas Park and 18 minutes' walk from Puerto Cancun Marina Town Center.

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Reviews

Hotel Plaza Kokai Cancún Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Air conditioning
Shower
Restaurant
Bus station

Reviews

Verified

10/10 Exceptional

Restaurants and ADO bus near
Jenny, 1-night trip
Verified

10/10 Exceptional

Very clean the room and very polite the staff. good location and safe place.
Luis, 1-night trip
Verified

10/10 Exceptional

Good value, easy transport

Great hotel stay in downtown Cancun. Really short walk to the bus stop, so transfer from the airport was easy on the ADO bus, as well the local buses to the beaches nearby. Good value - all we needed for a night.
Maria, 1-night trip
Verified

10/10 Exceptional

Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!
Michael, 8-night trip
Verified

10/10 Exceptional

Great location in central, great valur
Timothy, 2-night trip
Verified

10/10 Exceptional

Good location
Ana Luisa, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel, clean, big rooms open windows, nic cleaning every day
Ferita, 3-night trip
Verified

10/10 Exceptional

Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Ferita, 4-night trip
Verified

8/10 Very good

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Solana, 6-night trip
Verified

10/10 Exceptional

Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.
Yordanys, 3-night trip
Verified

10/10 Exceptional

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira, 1-night trip
Verified

10/10 Exceptional

Conveniently located close to the ADO bus station. Nice and clean, and friendly staff. Great value for money
Kurt, 1-night trip
Verified

10/10 Exceptional

Charming and cute hotel

Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...
Mauricio, 5-night trip
Verified

10/10 Exceptional

Quite a bargain. Great location if you want to avoidcZona Hoteleria. Clean, comfortable, close to bus station.
Timothy, 2-night trip
Verified

8/10 Very good

Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.
don, 4-night trip
Verified

10/10 Exceptional

You get what you pay for, very calm place, really nice location, TV is too small, pool looks old and a bit dirty but everything else is good
Kenneth, 1-night trip
Verified

8/10 Very good

Not the best staff. It is a place with a good location and nice for a quick visit.
Steve, 2-night trip
Verified

10/10 Exceptional

All good.

Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.
Michael, 1-night trip
Verified

6/10 Good

Robert’s Review

Basic room, everything was clean the air conditioning was adequate to keep me comfortable. Stay was for one night.
Robert, 1-night trip
Verified

10/10 Exceptional

Quite and staff was curtious
Dave, 1-night trip
Verified

8/10 Very good

Hotel Plaza Kokai is clean, functional but sparse. Perfect is you are not planning on staying in the hotel all day long. The only issue I had was that the hot water for showers tendered to run a bit lukewarm for my tastes and the street noise could get loud at times. The staff were all very nice and professional. The air conditioning unit worked perfectly and helped with the humidity.
Angelina, 3-night trip
Verified

6/10 Good

The property is in the city, it is quiet but sketchy. Pool area very small (7-10 people). Nice restaurant, friendly and helpful, some English speakers, parking is on the street first come, and this hotel gives Hostel vibes. No refrigerator, no microwave, very minimal items to include 1 small table with a broken chair.
Melinda, 4-night trip
Verified

8/10 Very good

Convenient choice for the ADO bus station

My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs. The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations. The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning. Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.
Kira T, 1-night trip
Verified

8/10 Very good

The location of this hotel is perfect and easy to find. Everything is walking distance and was able to get Uber to pick us up and drop off perfectly fine. Only thing I did not like was that they only gave us 2 towels per day (would have to keep going to the front desk to ask for more). Also the lighting is not the best in the bathroom (girls doing their makeup). And lastly, I loved how they could clean/organize the room daily but it seemed as if they didn’t change the sheets nor clean the beds good, as to all the sand would still be there. Other then that, everything else was good. Would recommend staying here again if cleaning got better.
Ashley, 7-night trip
Verified

6/10 Good

No airport shuttle, nice pool.

No hotel airport shuttle. We rang the hotel from the airport and were told to hire a taxi, and get a receipt for reimbursement from the manager. It was $90 USD, plus a $10 tip. The manager denied the phone call and refused to reimburse anything. The room had a noisy air conditioner. The pool is lovely. The waiter spoke no English and the menu was in Mexican - but we worked it out. The drinks were good.
LORRAINE, 1-night trip