the room is clean and tidy. Staff are helpful and polite.
YUK FAI DAVID
YUK FAI DAVID,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2022 年 8 月 9 日
Bed
order 1x double bed & 2 single bed
but only provide 1x large double bed & 1 sofa bed
Pui Fung
Pui Fung,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 16 日
Room very basic. Unable to contact reception by phone due to no phone in room given a number to ring on own phone but unsuccessful. Stayed as my partner had ticket for evening with Eric cantina. Breakfast good choice but hot food wasn’t hot.
Delphine
Delphine,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 15 日
The room was incredibly neglected. The sink in the bathroom was leaking so we had to put towels down, and the bath also leaked after taking a shower. We were also given only one bath towel for 2 people. The room was tiny with poor lighting making it impossible for getting ready.
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 13 日
Personal sehr gut.
Zimmer weniger. Tropfte Wasser von der Decke und an einem Morgen kein warm Wasser!
Daniel
Daniel,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 9 日
Very comfortable bed . Was aware hotel was being refurbished after we had booked . Windows in poor condition , bathrooms poor painted tiles , bathroom fan not working
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Yes spotless
Ross
Ross,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 9 日
The toilet didn't work p
Geoffrey
Geoffrey,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 5 日
Had a initial issue with aircon in ro being stuck on and being freezing cold. Staff were quick to resolve this for us and move us rooms.
New room was lovely and very comfy.
Ian
Ian,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 5 日
The staff were outstanding. 10/10. I really hate the new system for requests and contacting staff. You have to scan a qr code and go through several menus which aren’t clear or helpful and send a message having no idea if anyone is actually seeing it, because there’s no reply. I actually had to google the hotel # and call the front desk as the new system was useless. Also the rooms need updating, they’re looking tired and worn, though clean and well kept otherwise.
John
John,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 4 日
clean room great city view
pillows could do with an overhaul, they are too small and very soft. no good for support
Susan
Susan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Good hotel with a great location, not far from Piccadilly Station. Friendly staff, comfortable room. Enjoyed the free drink!
Paramjit
Paramjit,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 22 日
Room never got cleaned during our stay. Paint chipping on all walls
James
James,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
Aleksander Lewander
Aleksander Lewander,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 20 日
Hotel booked on the basis of online rating and paid much higher amount. The hotel is very old and not worth for the money paid
Tripathi
Tripathi,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Perfect central location
The staff at the desk were so lovely and helpful. Check in was super quick and easy.
My room was very clean and tidy.
The view was fantastic and the hotel is so central.
Overall I was really happy with my stay.
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 17 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 13 日
The staff were friendly the rooms were clean and tidy rhe only critism that we felt was the electric socket was out completly and it broke my charger .also to find how to charge phones was a bit of a challenge.
Leanne
Leanne,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
The stay was okay, just a few things that would like to feedback on.
The shower was very low and had to bend down to do my hair. Also the shower was leaking and created a puddle of water on the floor.
The double doors in the corridor outside made a loud band every time someone went through them. They did not seem to shut properly which caused the noise. If they are fire doors should shut properly.
Also had to pop down to reception twice as my card didn’t work. Was not keeping it by cards as advised it was in another pocket but still happened. Nice bar area and very friendly staff. Just a bit noisy with sounds from outside hotel.
Paul
Paul,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 12 日
Have stayed here many times. Room this time was dated, dirty duvet stained with blood, cracked tiles sink and toilet, no plug for bath. Aircon not working,room was boiling in October. Need a makeover for the price charged