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Victoria Jungfrau Grand Hotel & Spa

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At the foot of the Swiss Alps, Victoria Jungfrau Grand Hotel & Spa is a haven for families and adventure-seekers alike. Unwind with yoga classes, ice skating or treat yourself to a rejuvenating spa treatment at NESCENS. Enjoy delicious Italian cuisine at one of three on-site restaurants or take advantage of bike rentals and explore Lake Brienz.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 1 indoor and 3 outdoor tennis courts
  • 24-hour fitness center
  • Sauna

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bedroom
The current price is CNY7,492
CNY7,837 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Work and play perfected
This hotel offers a business center and meeting rooms for productivity. After hours, guests enjoy spa services, tennis courts, and a golf course.
A taste for everyone
Discover 3 restaurants, Italian cuisine, and a welcoming bar. Indulge in buffet breakfast, in-room champagne service, or romantic private picnics.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Junior Suite

Superior Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Duplex Suite

Superior Duplex Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Duplex Suite

Balcony view

Deluxe Duplex Suite

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Suite

Premium Suite | Property amenity

Premium Suite

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Tower Suite

Tower Suite | Living area | TV

Tower Suite

  • Mountain view
  • 212 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Nescens Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Nescens Junior Suite

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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Jun 6 - Jun 7
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About the neighborhood

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Höhematte Park - 1 min walk - 0.1 km
  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 45 min drive
  • Interlaken West Station - 8 min walk
  • Interlaken West Ferry Terminal - 9 min walk
  • Interlaken Harderbahn Station - 11 min walk
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Swiss Chocolate Chalet - ‬3 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Schuh - Grand Restaurant - ‬1 min walk
  • ‪Ristorante Sapori E Pizzeria - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Victoria Jungfrau Grand Hotel & Spa features ice skating and a free ski shuttle, plus you'll be within a 10-minute drive of Lake Thun. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Sapori, one of 3 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a free kid's club, and a bar/lounge. Skiers will appreciate access to ski passes and storage. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 35 per night)
    • Onsite valet parking (CHF 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Rope course
  • Helicopter/airplane tours
  • Ice skating
  • Shopping
  • Pool table
  • Fishing
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Skydiving nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (6641 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Nescens has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Sapori - This restaurant specializes in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie - This brasserie serves dinner only. Open select days.
Radius - by Stefan Beer - This fine-dining restaurant specializes in local cuisine and serves dinner only. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Good Travel Seal, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 160.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 35 per pet, per night

Parking

  • Self parking costs CHF 35 per night
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Grand Hotel Jungfrau

Grand Hotel Jungfrau Victoria

Grand Hotel Victoria Jungfrau

Jungfrau Victoria Grand Hotel

Jungfrau Victoria Hotel

Victoria Jungfrau

Victoria Jungfrau Grand

Victoria Jungfrau Grand Hotel

Victoria Jungfrau Grand Hotel Interlaken

Victoria Jungfrau Grand Interlaken

Victoria Jungfrau Grand Hotel And Spa

Victoria Jungfrau Grand Spa

VICTORIA-JUNGFRAU Grand Hotel Interlaken

Victoria Jungfrau & Interlaken

VICTORIA JUNGFRAU Grand Hotel Spa

Victoria Jungfrau Grand Hotel & Spa Hotel

Victoria Jungfrau Grand Hotel & Spa Interlaken

Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa offer free cancellation for a full refund?

Yes, Victoria Jungfrau Grand Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Victoria Jungfrau Grand Hotel & Spa?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Victoria Jungfrau Grand Hotel & Spa?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of CHF 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Victoria Jungfrau Grand Hotel & Spa?

Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 35 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Victoria Jungfrau Grand Hotel & Spa?

Yes, an airport shuttle is available. The charge is CHF 660 per vehicle one way.

What are the check-in and check-out times at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).

Is there an onsite casino at Victoria Jungfrau Grand Hotel & Spa?

No, this hotel doesn't have a casino, but Interlaken Casino (4-min walk) is nearby.

What is there to do at Victoria Jungfrau Grand Hotel & Spa and nearby?

Have fun with winter activities like ice skating and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Victoria Jungfrau Grand Hotel & Spa also has a seasonal outdoor pool, a 24-hour fitness center, and a sauna, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Victoria Jungfrau Grand Hotel & Spa?

Yes, there are 3 onsite restaurants, featuring Italian cuisine.

What's the area around Victoria Jungfrau Grand Hotel & Spa like?

Victoria Jungfrau Grand Hotel & Spa is located on the boardwalk/promenade in Central Interlaken, a short 8-minute walk from Interlaken West Station and 4 minutes' walk from Interlaken Casino.

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Reviews

Victoria Jungfrau Grand Hotel & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities are exceptional, with a Roman-style open pool and a wide range of amenities. (13 reviews)
  • The pool area was top-notch, exceptional, and had a very nice view. (10 reviews)
  • The breakfast was delicious and offered many options with some guests even enjoying it from a scenic spot with a pleasant view. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Spa
Amenities
Massage
Italian restaurant
Food
Luxury

Reviews

Verified

10/10 Exceptional

Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Alaleh, 2-night trip
Verified

10/10 Exceptional

Great location! Great services and facilities.
Benjamin, 4-night trip
Verified

10/10 Exceptional

Very personable and friendly staff and beautiful property.
Jennifer, 2-night trip
Verified

10/10 Exceptional

Location and service are outstanding
Emad, 1-night trip
Verified

10/10 Exceptional

The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Charles, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel in a beautiful location, relaxing stay
David, 2-night trip
Verified

10/10 Exceptional

Best location ever! The staff was great.
Maura, 2-night trip
Verified

10/10 Exceptional

We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
Amy, 3-night trip
Verified

10/10 Exceptional

Beautiful property with excellent service and staff.
Ramsay, 1-night trip
Verified

10/10 Exceptional

The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Susan, 3-night trip
Verified

10/10 Exceptional

Lovely hotel. Impressive spa
Santiago, 1-night trip
Verified

10/10 Exceptional

Absolutely gorgeous hotel with staff to match.
William, 2-night trip
Verified

10/10 Exceptional

The property is exceptional,, all the staff are well trained,, the dining options are very good
Dalal, 2-night trip
Verified

10/10 Exceptional

Excellent central location. Staff was very attentive and professional.
Ramsay, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel with majestic views!
Sue, 1-night trip
Verified

10/10 Exceptional

A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Michael, 3-night trip
Verified

10/10 Exceptional

This is by far this best hotel in the Interlaken area! Incredible service, great location, I can't say enough great things about this hotel! This was our second time staying here and it has only gotten better!
JUSTIN, 3-night trip
Verified

10/10 Exceptional

Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
Keith, 1-night trip
Verified

10/10 Exceptional

Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
gareth, 1-night trip
Verified

10/10 Exceptional

Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
cristiani, 2-night trip
Verified

10/10 Exceptional

Very clean and modern
Jamie, 1-night trip
Verified

10/10 Exceptional

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Richard, 3-night trip
Verified

10/10 Exceptional

In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Weimin, 2-night trip
Verified

10/10 Exceptional

Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Greg, 2-night trip
Verified

10/10 Exceptional

September 23 Switzerland

The hotel was absolutely beautiful! The breakfast terrace was my absolute favorite spot. The view was incredible. The staff was super nice very efficient and very eager to help. Great breakfast buffet. The bed was incredibly comfortable. We will definitely be back. would definitely recommend this hotel.
Javid, 2-night trip