Escape to Crystalbrook Bailey, a luxury eco-certified hotel near Cairns Esplanade. Unwind at the garden or by the outdoor pool and enjoy breakfast, dinner at one of 3 on-site restaurants with a poolside location. With free in-room WiFi and helpful staff who provide tour assistance, this hotel offers relaxation and convenience.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Electric vehicle charging point
Non-smoking
Bar
Main amenities (12)
3 restaurants and 3 bars/lounges
Outdoor pool
24-hour fitness center
Free use of bicycles
Self parking
Room service
24-hour front desk
Air conditioning
Garden
Front-desk safe
Water dispenser
Laundry service
Feel at home (6)
Television
Garden
Coffee/tea maker
Blackout drapes/curtains
Elevator
Bathrobes
The current price is CNY1,168
CNY1,168
CNY1,285 total
includes taxes & fees
Sep 7 - Sep 8
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Urban King
Urban King
9.29.2 out of 10
Wonderful
90 reviews
(90 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
25 sq m
City view
Sleeps 2
1 King Bed
View all photos for Two Bedroom Residence
Two Bedroom Residence
8.68.6 out of 10
Excellent
10 reviews
(10 reviews)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
70 sq m
2 bedrooms
City view
Sleeps 5
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
View all photos for Urban Master Bath
Urban Master Bath
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Sleeps 4
2 Queen Beds
View all photos for Urban Twin
Urban Twin
10.010.0 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
25 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Urban Queen
Urban Queen
8.08.0 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
25 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Urban Balcony Queen
Urban Balcony Queen
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
25 sq m
Sleeps 2
1 Queen Bed
View all photos for Family Urban
Family Urban
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Bathrobes
50 sq m
2 bedrooms
City view
Sleeps 4
1 King Bed and 2 Twin Beds
View all photos for Urban Master
Urban Master
9.49.4 out of 10
Exceptional
10 reviews
(10 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
30 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for One Bedroom Residence
One Bedroom Residence
9.49.4 out of 10
Exceptional
11 reviews
(11 reviews)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
50 sq m
1 bedroom
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Three Bedroom Residence
Three Bedroom Residence
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
95 sq m
3 bedrooms
City view
Sleeps 6
1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Cairns Central Shopping Centre - 8 min walk - 0.7 km
Cairns Marlin Marina - 8 min walk - 0.7 km
Reef Fleet Terminal - 10 min walk - 0.8 km
Getting around
Cairns Intl. Airport (CNS) - 10 min drive
Cairns Station - 12 min walk
Freshwater Station - 14 min drive
Redlynch Station - 16 min drive
Restaurants
Flynn's Italian by Crystalbrook - 3 min walk
Crepe - 2 min walk
La Pizza Trattoria - 2 min walk
Dundee’s at the Cairns Aquarium - 3 min walk
Imm Thai Cafe - 2 min walk
About this property
Crystalbrook Bailey
Crystalbrook Bailey offers a great location, putting you within just a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at CC's Bar & Grill, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
217 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (AUD 12 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
3 bars/lounges
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness center
An outdoor pool
Bicycle parking
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
First-run movies
Netflix
Streaming services
Home comfort
Air conditioning
Espresso maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 75 per day
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1 percent
Parking
Self parking costs AUD 12 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Also known as
Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence
Frequently asked questions
Does Crystalbrook Bailey offer free cancellation for a full refund?
Yes, Crystalbrook Bailey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Bailey?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Crystalbrook Bailey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Bailey?
Yes. Self parking costs AUD 12 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crystalbrook Bailey?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crystalbrook Bailey?
No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Crystalbrook Bailey and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness center. Crystalbrook Bailey also has a garden.
Are there restaurants at or near Crystalbrook Bailey?
Yes, there are 3 onsite restaurants, featuring poolside dining.
What's the area around Crystalbrook Bailey like?
Crystalbrook Bailey is a short 2-minute walk from Cairns Esplanade and 7 minutes' walk from Cairns Central Shopping Centre. Travelers say that the hotel is in a great location.
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Crystalbrook Bailey Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Lobby
Restaurant
Bed
Esplanade
Ambience
Art
Amenities
What guests liked
The property is perfectly located with multiple dining options within walking distance. (4 reviews)
Parking was easy and affordable, with options on-site and nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jun 24, 2025
Nice check in experience and great location.
Jacqueline
Jacqueline, 1-night trip
10/10 Excellent
Jun 29, 2025
Great staff and amazing location
Omar
Omar, 4-night trip
10/10 Excellent
Jun 17, 2025
Great stay, we will stay again.
Sarah
Sarah, 1-night trip
10/10 Excellent
Jul 5, 2025
Great stay, very clean and updated
Melanie
Melanie, 2-night trip
8/10 Good
Jul 22, 2025
The location is great, all staff we interact
Xiaowen
Xiaowen, 6-night trip
10/10 Excellent
Jul 5, 2025
Perfect location.
Niamh
Niamh, 8-night trip
10/10 Excellent
Jul 31, 2025
Rooms were very nice and amenities were great! Very close to central Cairns and surrounded by lots of restaurant/food options. Only a 10 minute walk to the Cairns Night Markets and 5 minute walk from the Aquarium. Would absolutely stay here again!
Sam
Sam, 7-night trip
8/10 Good
Jun 11, 2025
Great location and new modern room with very comfortable king bed.
William
William, 4-night trip
10/10 Excellent
Jun 23, 2025
Clean modern and good location to food
Danual
Danual, 1-night trip
10/10 Excellent
Jun 19, 2025
Nice property, well located
John
John, 8-night trip
10/10 Excellent
Jul 13, 2025
Great location close to everything. Smooth check in & checkout. Very comfortable & clean
Rhonda
Rhonda, 1-night trip
10/10 Excellent
Aug 3, 2025
Great as alwyay
Greg
Greg, 1-night trip
8/10 Good
Mar 18, 2025
Great stay
Kornylius
Kornylius, 3-night trip
10/10 Excellent
Jul 6, 2025
Front desk staff are friendly, professional, and really go above and beyond. Rooms are comfortable and clean. Central, easy location. Nice breakfast option.
Elisa
Elisa, 2-night trip
8/10 Good
Jul 25, 2025
excellent
Yudai
Yudai, 4-night trip
10/10 Excellent
Apr 15, 2025
Excellent location and property
Randolph
Randolph, 2-night trip
10/10 Excellent
Jul 23, 2025
Lovely
Christopher
Christopher, 3-night trip
10/10 Excellent
Jul 11, 2025
Excellent, professional, and friendly staff in all areas, reception, catering, house services, and maintenance. A very clean and well kept facility. Excellent central location, easy to get around the local shops and amenities. Quick ride from the airport. Highly recommended and will definitely stay here again when we return to Cairns.
Stephen
Stephen, 8-night trip
10/10 Excellent
Mar 1, 2025
Loved the hotel would definitely stay again.
Samantha
Samantha, 1-night trip
10/10 Excellent
Jul 5, 2025
Very comfortable
Surya Teja
Surya Teja, 5-night trip
10/10 Excellent
May 9, 2025
Enjoyed our
Rhiannon
Rhiannon, 1-night trip
10/10 Excellent
May 28, 2025
LOVED our stay here! The room was clean, very comfortable as well as quiet. It’s walkable to all the major food/shopping you need and has a great view as well. We felt relaxed and rejuvenated after our stay here. Highly recommend!