In the heart of Jeffersontown, MainStay Suites Louisville Jeffersontown offers a welcoming atmosphere. Unwind with dry cleaning/laundry services, energize at the gym, and connect with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
7.87.8 out of 10
Good
Popular amenities
Electric vehicle charging point
Pet friendly
Non-smoking
Gym
Free parking
24/7 front desk
Main amenities (12)
Weekly housekeeping
Fitness center
24-hour front desk
Coffee/tea in a common area
Front-desk safe
ATM/banking services
Vending machine
Water dispenser
Laundry service
Self-serve laundry
Multilingual staff
Picnic area
Feel at home (6)
Free cribs/infant beds
Kitchenette
Premium TV channels
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
The current price is CNY421
CNY421
CNY495 total
includes taxes & fees
Aug 25 - Aug 26
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
7.47.4 out of 10
Good
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
7.47.4 out of 10
Good
50 reviews
(50 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking
Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking
8.68.6 out of 10
Excellent
13 reviews
(13 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Blackout drapes/curtains
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Enjoy your visit to Louisville with a stay at MainStay Suites Louisville Jeffersontown. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers like the helpful staff.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
76 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Water dispenser
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
ROOM
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
MONETIZATION_ON
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per accommodation (may vary based on length of stay), plus a one-time cleaning fee of USD 50
Policies
Guests can rest easy knowing there's a smoke detector and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville
HELP_OUTLINE
Frequently asked questions
Does MainStay Suites Louisville Jeffersontown offer free cancellation for a full refund?
Yes, MainStay Suites Louisville Jeffersontown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MainStay Suites Louisville Jeffersontown?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 10 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Louisville Jeffersontown?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at MainStay Suites Louisville Jeffersontown?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at MainStay Suites Louisville Jeffersontown and nearby?
MainStay Suites Louisville Jeffersontown has a fitness center and a picnic area.
Does MainStay Suites Louisville Jeffersontown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
Have a question?
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MainStay Suites Louisville Jeffersontown Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Bathroom
Desk
Location
Building
Elevator
Kitchenette
Reviews
8/10 Good
Aug 1, 2025
Great place to break up a long trip.
Darryl
Darryl, 1-night trip
8/10 Good
Jul 28, 2025
Easy check-in, room was clean. Was just what was needed.
Herbert
Herbert, 1-night trip
10/10 Excellent
Jul 9, 2025
I liked the fact it was close to the job I was working at..
Tonya
Tonya, 6-night trip
10/10 Excellent
Jul 4, 2025
Really nice
Enry
Enry, 3-night trip
8/10 Good
Jul 21, 2025
2nd floor hallway smelled like cigarettes smoke. 3 of 4 ev chargers were blocked by ICE vehicles. Room was nice staff was friendly.
Mark
Mark, 1-night trip
4/10 Poor
Jul 31, 2025
Ok
Alejandro
Alejandro, 3-night trip
8/10 Good
Jul 13, 2025
There was anys in the room,on the bed and counter top
Chris
Chris, 2-night trip
2/10 Terrible
Aug 7, 2025
ITS was not a good experience and my room was not usuable so I end up leaving and losing my money to the room.
Dena
Dena, 1-night trip
2/10 Terrible
Jul 1, 2025
Certain staff I observed a number of times treated guests with disrespect and common decency.
Lise
Lise, 1-night trip
10/10 Excellent
May 17, 2025
Great welcoming customer service. Room was clean, spacious with a comfortable bed. Reasonable pricing.
Dawn
Dawn, 1-night trip
10/10 Excellent
Feb 5, 2025
Friendly staff, quiet, affordable, would definitely stay here again.
Tiffany
Tiffany, 7-night trip
6/10 Okay
Jun 29, 2025
Missing smoke detector in room.
Only one chair for double room and kitchenette.
Neil
Neil, 1-night trip
10/10 Excellent
Jun 29, 2025
Staff is always very welcoming and nice here. No doubts. The property needs improvement though. Elevator floor is missing tiles. Hallways stink like smoke and AC doesn't work much on the hallway. The first night was noise bc a guest was playing music loud but the front desk lady addressed it. Overall this is our 2nd time staying and price is good, rooms are clean and we feel
Comfortable. I would just recommend to do some maintenance to the property and fix these few things to make it better for the upcoming guests.
Yoana
Yoana, 2-night trip
6/10 Okay
May 23, 2025
The property worked for our short stay for the Derby. The room was fairly clean with limited amenities due to it being an extended stay place. Staff had limited availability for more towels etc. the property stated no smoking but there was a smell coming from some rooms of tobacco and marijuana. Overall, I would prefer to stay at a different location next time.
Nicholas
Nicholas, 4-night trip
10/10 Excellent
Dec 17, 2024
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Robin
Robin, 5-night trip
10/10 Excellent
Mar 16, 2025
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Mike
Mike, 7-night trip
6/10 Okay
Apr 12, 2025
Nice hotel. HORRIBLE STAFF.
Staff was very rude & not helpful at all.
Christina
Christina, 7-night trip
10/10 Excellent
Nov 11, 2024
Nice hotel
Eric
Eric, 7-night trip
10/10 Excellent
Apr 12, 2025
Good for extended stays. I've been here 2x, not an issue. If you are only staying 1 night, there will probably be no ice. Each freezer makes it's own and it takes a few.
Daniel
Daniel, 4-night trip
10/10 Excellent
Dec 26, 2024
Front desk are very friendly.
BARATH
BARATH, 12-night trip
10/10 Excellent
Jan 29, 2025
Great place to be
It's been a very comfortable stay, my service dog is welcome as well staff had been very friendly place is clean, quiet, and safe. It's just like having a little apartment I love it and sleep great with no worries here.
jennifer
jennifer, 3-night trip
10/10 Excellent
Feb 7, 2025
Excelente
Jeisson
Jeisson, 2-night trip
6/10 Okay
May 2, 2025
Derby Weekend Hotel
Hotel smelled like smoke. Very dated. Bathroom sink and tub were clogged somewhat so they backed up. Hotel staff went knocking on every door to try to find an air fryer that is supposed to be in the hotel. Walls were thin so we could hear the tvs next door. Towels and bedding seemed clean enough. Not too bad for the price but won't stay here again