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Casa Altamar

3.0 star property
Beachfront hotel in Tulum with outdoor pool and restaurant

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Experience the tranquil vibe of Casa Altamar, where lush gardens and an outdoor pool blend with warm hospitality. Guests have praised the helpful staff and can unwind on the terrace or indulge in spa treatments like a deep-tissue massage.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Garden View, Ground Floor

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Room, 2 Queen Beds, Balcony, Ocean View

Double Room, 2 Queen Beds, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View, Ground Floor

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781

What's nearby

  • Cenote Manatí - 5 min walk - 0.5 km
  • Tulum National Park - 8 min walk - 0.7 km
  • Jaguar Park - 8 min walk - 0.7 km
  • Xel-Há Park - 9 min drive - 11.3 km
  • Tulum Mayan Ruins - 10 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive
  • Cancun Intl. Airport (CUN) - 85 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬9 min drive
  • ‪Chula Vista - ‬9 min drive
  • ‪Xula Vista Restaurant - ‬9 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪Seaside Grill - ‬6 min drive

About this property

Casa Altamar

  • Casa Altamar is a great choice for your beach stay in Tulum. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Traditional architecture

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 30 to 35 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Altamar Hotel

Casa Altamar Tulum

Casa Altamar Hotel Tulum

Frequently asked questions

Is there a pool at Casa Altamar?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Casa Altamar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Altamar?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Casa Altamar and nearby?

Casa Altamar has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Casa Altamar?

Yes, there's an onsite restaurant.

What's the area around Casa Altamar like?

Casa Altamar is a short 5-minute walk from Cenote Manatí and 6 minutes' walk from Tulum National Park.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was amazing with glorious sunrises, quiet, and secluded, offering great swimming and water activities. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
View
Beach
Location
Car
Restaurant
Ocean
Taxi

Reviews

Verified

10/10 Exceptional

Hospitality at this hotel was amazing. My room and view were perfection as well. I loved this small resort with the personalized service. The beach was relaxing. The hammocks on the dock and paddle boards were my favorite. I would definitely stay here again!
Cheri, 3-night trip
Verified

10/10 Exceptional

We had a very lovely and relaxing stay of 6 nights. The hotel is situated right on the beach of a bay with a reef, where you can walk up and down the beach. The hotel is very clean, the beds very comfortable, and the aircon very good. There are sockets at the head bedside. The restaurant is excellent - we didn't need to look anywhere else. The staff are very friendly and helpful. I would recommend getting a hire care, as the hotel is a little out from Tulum (which is also its charm - you can't have it both ways 😉).
David, 6-night trip
Verified

10/10 Exceptional

Great hotel in a great location. Good food and drink at fair prices on offer.
Andrew, 3-night trip
Verified

10/10 Exceptional

Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍
Andrea, 3-night trip
Verified

10/10 Exceptional

Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.
Kimberley, 4-night trip
Verified

10/10 Exceptional

This is a small, simple, elegant hotel, very well cared for by a devoted team. Casa Altamar has personality, nice design, beautiful wood finishing/furniture, woven rugs and lampshades, it feels connected to the location. The place is spotless, rooms are cleaned every day. The landscaping is naturalistic and very well done, exotic flowers and palms moving in the breeze. It’s also very functional, the windows have insect screens, it’s air conditioned, there’s a place to wash off sand by the doors. The water for food prep and drinking is purified, coffee, juice and fruit is freely available in the morning. This made me feel almost like a guest in a private home. The location is a 15 minute taxi ride from Tulum town, right on the beach, which is edged with palm trees. We swam every day in the warm sea, saw fishes and a manta ray. You can walk for hours along the beach. The staff here are very special and there is a happy vibe, the restaurant has a terrace with a sea view where you can hang out and enjoy freshly prepared delicious food. Sad to leave! Kudos to Arturo, Amin, John, Diane, Javier and all the staff. Tip: bring water shoes as there are some rocks getting into the sea. Also, you can get a collectiva bus into Tulum for about 35 pesos if you want to party or try other restaurants.
Sharon, 7-night trip
Verified

8/10 Very good

It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
3-night trip
Verified

10/10 Exceptional

Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!
Aaron, 6-night trip
Verified

10/10 Exceptional

Yes it was very clean and lovely beach
Camilla, 3-night trip
Verified

10/10 Exceptional

We loved our stay at Casa Altamar. The restaurant staff was gracious, helpful, and made our stay a delight. We enjoyed the small, quiet, private beach area as an alternative to a busy, large, noisy, resort.
Jeff, 4-night trip
Verified

10/10 Exceptional

I loved the relaxing atmosphere and hospitable staff.
2-night trip
Verified

10/10 Exceptional

Beachside stay

Amazing, staff always friendly, felt like home!
Margaret, 5-night trip
Verified

10/10 Exceptional

Beautiful space.
Janet, 3-night trip
Verified

10/10 Exceptional

I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!
Christie, 3-night trip
Verified

10/10 Exceptional

The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Adelaide, 4-night trip
Verified

10/10 Exceptional

This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete.
Jeroen, 5-night trip
Verified

10/10 Exceptional

We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.
Ania, 2-night trip
Verified

10/10 Exceptional

Amazing hotel and staff

What an amazing hotel with private beach and pool and bit outside of Tulum city. The staff was wonderful and they went above and beyond. The food on the hotel was also very good and the chef was up for making us food outside of the menu. I would for sure recommend this place for people who wants to visit to Tulum but don’t want to live in the busy, party area.
Christina Dahl, 6-night trip
Verified

10/10 Exceptional

Our room was beautiful, comfortable and spacious. We loved the pool and ocean access, and lounging on the beach. The staff at Casa Altamar were the best we met on our 2 week trip to Mexico. They were so kind, accommodating and thoughtful. Tulum is a unique destination, with different "zones," each with their own vibe. Casa Altamar is north of the town center and "party" beach area. That means you get a quiet and secluded beach (huge plus!) It is a 15min drive to town if you want to explore other parts of Tulum and there are only a few restaurant options nearby, though the hotel's own restaurant is tasty and reasonably priced for the area. It isn't a sandy entry-point beach but the water is beautiful to swim in, they provide snorkels, paddleboards and kayaks.
Rebekah, 3-night trip
Verified

10/10 Exceptional

Beautiful small and quite hotel off Tulum‘s main spots. Amazing views. Good food. And most important really great staff! Would recommend to family and frieds to stay there when in Mexico/Yucatan/Tulum area.
Verified

10/10 Exceptional

We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Wesley, 3-night trip
Verified

10/10 Exceptional

Beautiful, secluded hotel

We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.
Chandi, 3-night trip
Verified

10/10 Exceptional

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Anne-Sophie, 2-night trip
Verified

10/10 Exceptional

I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.
Verified

10/10 Exceptional

We won’t stay anywhere else.

This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.
Travis, 2-night trip