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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with spa, near Tulum Beach

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Photo gallery for Hotel Ma'xanab

Interior entrance
Suite First Floor Ocean Front | Terrace/patio
Hallway
Sundeck
Interior detail
On Tulum Beach's sun-kissed shores, Hotel Ma'xanab offers a tranquil retreat with a beach bar and a soothing spa. Treat yourself to breakfast, bask in the garden or by the pool with loungers and umbrellas. Multilingual staff are always on hand to ensure your stay is nothing short of unforgettable.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Room service
  • Terrace
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite Ground Floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite Ground Floor Ocean Front

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite 15 Ground floor Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Separate bedroom
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite First Floor Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite Ground floor Garden view

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Separate bedroom
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

1 bedroom, premium bedding, memory foam beds, free minibar

Suite First floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite First Floor Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite Ground floor Ocean view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View | 1 bedroom, premium bedding, memory foam beds, free minibar

Suite First Floor Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

Be Tulum Beach & Spa Resort

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 466 reviews
The price is CNY1,578
CNY2,089 total
includes taxes & fees
Sep 11 - Sep 12
Be Tulum Beach & Spa Resort
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About the neighborhood

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 5 min walk - 0.5 km
  • Ven a la Luz Sculpture - 19 min walk - 1.6 km
  • Las Palmas Public Beach - 7 min drive - 5.4 km
  • Playa Paraiso - 8 min drive - 6.1 km
  • Tulum Mayan Ruins - 13 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

At Hotel Ma'xanab, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center, a terrace, and a garden are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 2:00 AM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)

What to do

  • On the beach
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture

Room amenities

Be entertained

  • MP3 docking station

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 6:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab offer free cancellation for a full refund?

Yes, Hotel Ma'xanab does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ma'xanab?

Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 6:00 PM.

Are pets allowed at Hotel Ma'xanab?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Ma'xanab?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Ma'xanab?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Ma'xanab and nearby?

Hotel Ma'xanab has a spa, an outdoor pool, and a fitness center, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Ma'xanab?

Yes, there's an onsite restaurant.

Does Hotel Ma'xanab have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Ma'xanab like?

Hotel Ma'xanab is a short 1-minute walk from Tulum Beach and 15 minutes' walk from Ven a la Luz Sculpture.

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Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Location
Breakfast
Trip
View
Ambience

What guests liked

  • The beach at this property is immaculate, with comfortable loungers, plenty of shade, and a tranquil atmosphere. (33 reviews)
  • Breakfast was a highlight with an extensive menu of hot and cold dishes, and many guests praised its freshness and delicious taste. (14 reviews)
  • The property features private pools, plunge pools, and a wonderful pool area with ample seating and umbrellas. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Amazing property, amazing services definitely recommend.
Lucero, 3-night trip

10/10 Excellent

Would definitely recommend!
Martin, 5-night trip

10/10 Excellent

Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.
Carmen, 4-night trip

10/10 Excellent

We had a great time at Ma’xanab. The personal and staff were amazing, very attentive and super nice. The food and drink were delicious!
Gabriela, 5-night trip

10/10 Excellent

Everyone was amazing! We will definitely be back. Armando, Hermando, Paulina and Luiz were the best.
Nicholas, 5-night trip

10/10 Excellent

This is a boutique hotel with only 16 rooms. You have attention and the staff gets to know you quickly. They have exceptional service and the rooms are extremely comfortable.
MARIA DEJESUS, 3-night trip

10/10 Excellent

The hotel was amazing, staff were helpful, room was perfect and beyond luxurious. Best hotel we have stayed in for a long time.
Conal, 3-night trip

8/10 Good

Property was nice!! Convenient and within walking distance for food and activities
Nicholas, 4-night trip

10/10 Excellent

Very nice hotel and very friendly staff
Ozgur, 1-night trip

10/10 Excellent

The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
Eryka, 4-night trip

10/10 Excellent

The best experiences in Tulum start here and with the amazingly helpful staff at hotel Ma’ Xanab
Matthew, 6-night trip

10/10 Excellent

Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Mateo, 3-night trip

8/10 Good

The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
Daniel, 5-night trip

10/10 Excellent

Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
Alejandro, 2-night trip

10/10 Excellent

Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.
Erika, 4-night trip

10/10 Excellent

This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Anthony, 4-night trip

10/10 Excellent

My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
Stefanie, 7-night trip

10/10 Excellent

Had a terrific stay!

What a wonderfully helpful bunch! Always a smile and always eager to help—and we probably went a little overboard asking for help. Great beach, great food and great location too. Highly recommend!
Ken, 5-night trip

10/10 Excellent

Great place to stay, 💯recommended
Maria, 3-night trip

10/10 Excellent

Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Carlos, 4-night trip

10/10 Excellent

Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
Tyler, 2-night trip

10/10 Excellent

First Class Tulum Beach Hotel - Stay Here!!!

Fantastic property with high quality staff.
James, 6-night trip

10/10 Excellent

When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
Stephen, 5-night trip

10/10 Excellent

We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend!
Kristen, 3-night trip

10/10 Excellent

Great stay.
Michael, 7-night trip