The hotel is close to tourist spots.
Facilities are in good condition.
Good restaurant inside the hotel.
Very good service. Staffs are very nice and helpful, they helped me to arrange guided tour and arrange taxi back to the airport.
Hong Ki
Hong Ki,4 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 4 月 2 日
Nice people at the desk. Very helping.
YU
YU,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Lillian fabiola
Lillian fabiola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Excellent stay
MARIA DE LOU
MARIA DE LOU,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
The food was good and readily replenished.
Kathryn
Kathryn,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Yes they do
MARIA DE LOU
MARIA DE LOU,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
Hotel location was great. It was close to all the sights we wanted to look at within the historic centre. The staff were courteous and helpful.
The only main detraction was the broken room key lock. Each time we needed to access our room, we had to spend 5 minutes or more just trying to make it work. It wasn’t until the last night of it stay that the fault was identified and it needed to be fixed.
Besides
Jaime
Jaime,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
The good thing is they clean your room daily.good job.
Malyn
Malyn,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
The room was very good and great customer service
Juan
Juan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 4 日
Overall stay was good for the exception of them not booking our hot air balloon ride.
We met a wonderful worker that went ABOVE AND BEYOND for me and my brother. He ended up giving us a ride to the pyramids and to basilica with a stop to have the best street quesadillas we had during our whole visit. Gennaro saved the day. Location and restaurant were amazing.
Diana
Diana,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Mas que excelente
Christy
Christy,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Everything was great about the hotel.
ihsan
ihsan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Can’t say 1 bad thing about this hotel!
We arrived at 1:30 am and got upgraded to a wonderful room in the Pyramid Tower overlooking the Cathedral.
Customer service with recommendations to various places were much appreciated. Food was plentiful and delicious. We appreciated the free snacks and warer.
Rooms are clean, food was plentiful delicious
Vanessa
Vanessa,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
I'm being in this hotel 3 times, and every time is better.
Fidel
Fidel,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Marco
Marco,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
ricardo
ricardo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Complimentary upgrade to the Pyramid Tower - lovely, very clean room with comfortable beds and luxurious bedding. Staff was super friendly and helpful at all times. Easy sightseeing in the area with tons of restaurants and Oxxos around every corner. Late night room service available at reasonable prices. Only issue was noise due to the seemingly thin walls - could hear hallway conversations easily and if you have loud neighbors with crying children could put a damper on your morning sleep-in, so bring earplugs. But this is a tiny blip in an otherwise amazing stay.
Coral
Coral,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Clean, quiet, friendly and helpful staff
Douglas
Douglas,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Everyone was professional, cordial, and friendly. Hotel was clean, we had a great time in CDMX. We will be staying here next time we come back, which we are already planning on doing so.