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Hotel West Refugio

2.0 star property
San Juan del Río hotel with outdoor pool and pool bar

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Photo gallery for Hotel West Refugio

Exterior
Exterior
Fridge, microwave, blender, coffee grinder
Exterior
Front of property
Located near vibrant streets, Hotel West Refugio offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or take in the views from the garden and terrace, all while staying connected with in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Terrace
  • Garden
  • Limited hour front desk

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Queen Size

Habitación Queen Size | 1 bedroom, down comforters, individually decorated

Habitación Queen Size

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Blackout drapes/curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble Individual

Habitación Doble Individual | 1 bedroom, down comforters, individually decorated

Habitación Doble Individual

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar

Habitación Familiar | 1 bedroom, down comforters, individually decorated

Habitación Familiar

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Estandar (Pet Friendly)

1 bedroom, down comforters, individually decorated

Habitacion Estandar (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Portable fan
Blackout drapes/curtains
Separate bedroom
Down duvet
  • Sleeps 2
  • 2 Twin Beds

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CNY383 total
includes taxes & fees
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About the neighborhood

Map
Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

  • Senor del Sacro Monte Temple - 9 min walk - 0.8 km
  • Nuestra Senora de Guadalupe Church - 14 min walk - 1.2 km
  • Fundadores Square - 14 min walk - 1.2 km
  • TecMilenio University San Juan del Rio Campus - 3 min drive - 1.9 km
  • Cavas Freixenet - 9 min drive - 7.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 51 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬12 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪El Fogon Mexicano - ‬3 min walk
  • ‪The Italian Coffee Company - ‬11 min walk
  • ‪Bar Hidalgo - ‬6 min walk

About this property

Hotel West Refugio

Enjoy your visit to San Juan del Río with a stay at Hotel West Refugio. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking limited
    • Onsite garage
    • Free offsite parking within 3 ft
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar

Services

  • Front desk (limited hours)
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
ROOM

Room amenities

Be entertained

  • 34-inch Smart TV
  • Digital TV channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Shared kitchen access
  • Blender
  • Coffee grinder
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel West Refugio?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel West Refugio?

Yes, cats and dogs are welcome, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Hotel West Refugio?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel West Refugio?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Hotel West Refugio and nearby?

Hotel West Refugio has an outdoor pool and a garden.

What's the area around Hotel West Refugio like?

Hotel West Refugio is a short 11-minute walk from Senor del Sacro Monte Temple and 15 minutes' walk from Nuestra Senora de Guadalupe Church.

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Hotel West Refugio Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Had a great time. Staff was great.
Marivel, 1-night trip

10/10 Excellent

Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Miguel, 1-night trip

8/10 Good

Cute friendly affordable full kitchen

small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
martha, 1-night trip

10/10 Excellent

Excelente propiedad, ya es la segunda vez que me hospedo y es muy comoda
Cristopher, 1-night trip

10/10 Excellent

Javier, 2-night trip

10/10 Excellent

Es un lugar muy bonita, la tematica le da originalidad y el personal muy amable en todo momento.
Javier Isaias, 1-night trip

10/10 Excellent

Excelente Ubicación y Decoración
Fernando Alonso, 1-night trip

8/10 Good

Israel e, 1-night trip

10/10 Excellent

Muy tranquilo, cómodo y acogedor.

Elisa Gabriela, 3-night trip

10/10 Excellent

Todo muy bien.
Ingrid, 1-night trip

10/10 Excellent

Esta lindo el lugar
PATRICIA, 1-night trip

10/10 Excellent

Dennise, 1-night trip

10/10 Excellent

Alejandro, 1-night trip

10/10 Excellent

Dennise, 1-night trip

10/10 Excellent

Muy amables y atentos
Enrique, 1-night trip

10/10 Excellent

NAOSHI, 1-night trip

10/10 Excellent

El viejo oedte

Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable.
Christian, 1-night trip

10/10 Excellent

Muy buena por aceptar perritos!!!
Fabian, 2-night trip

10/10 Excellent

Tranquilidad

Esta muy comodo y muy tranquilo, se duerme muy agusto
Dennise, 1-night trip

8/10 Good

Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito.
María Eugenia, 1-night trip

8/10 Good

Buen punto intermedio para descansar

Muy tranquilo, para descansar.
Alberto, 1-night trip

10/10 Excellent

Un lugar súper bonito y tranquilo para descansar, todo muy cómodo, cubre todas las necesidades. El personal muy amable.
Marco Antonio, 2-night trip

10/10 Excellent

Edwin, 1-night trip

10/10 Excellent

El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver
Cristopher, 1-night trip

10/10 Excellent

Esta muy bonito todo
Francisco Javier, 1-night trip