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Marriott Jacksonville Downtown

Property class: 4
Riverfront hotel with outdoor pool, near Times-Union Center for the Performing Arts

Choose dates to view prices

In the heart of Jacksonville, Marriott Jacksonville Downtown offers a warm welcome with its on-site American cuisine restaurant and coffee shop. Unwind in the garden or take a refreshing dip in the outdoor pool with sun loungers. With dry cleaning/laundry services and high-speed WiFi, this hotel is perfect for relaxation and productivity.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 9 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is CNY1,076
CNY1,221 total
includes taxes & fees
May 3 - May 4

Why we love this property

Delicious dining options
The hotel combines American cuisine with dietary sensitivity. Vegans and vegetarians appreciate the full breakfast options and restaurant specialties.
Cozy comfort awaits
Wrapped in plush bathrobes, visitors drift off to sleep on pillowtop mattresses with hypo-allergenic bedding and premium down comforters.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)
  • River view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hyatt Regency Jacksonville
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,581 reviews
The price is CNY1,134
CNY1,300 total
includes taxes & fees
May 21 - May 22
Hyatt Regency Jacksonville
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About the neighborhood

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Jacksonville Symphony Orchestra - 1 min walk - 0.0 km
  • Times-Union Center for the Performing Arts - 1 min walk - 0.1 km
  • Florida Theatre - 7 min walk - 0.7 km
  • Prime F. Osborn III Convention Center - 12 min walk - 1.0 km
  • VyStar Veterans Memorial Arena - 5 min drive - 2.0 km

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive
  • Daytona Beach Intl. Airport (DAB) - 89 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville Central Station - 3 min walk
  • Jefferson Station - 8 min walk
  • James Weldon Johnson Park Station - 8 min walk

Restaurants

  • ‪Pour Taproom - ‬7 min walk
  • ‪Confetti's - ‬4 min walk
  • ‪Robert E. Jacoby Symphony Hall - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk
  • ‪The Court Urban Food Park - ‬3 min walk

About this property

Marriott Jacksonville Downtown

Marriott Jacksonville Downtown offers a great location, putting you within just a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Jacksonville Central Station is 3 minutes and Jefferson Station is 8 minutes.

At a glance

DONE

Hotel size

    • 354 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 36 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12972 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per day

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 36 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown offer free cancellation for a full refund?

Yes, Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marriott Jacksonville Downtown?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Marriott Jacksonville Downtown?

Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Marriott Jacksonville Downtown?

Yes. Valet parking costs USD 36 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Marriott Jacksonville Downtown?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Marriott Jacksonville Downtown and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Marriott Jacksonville Downtown?

Yes, JBar offers American cuisine.

What's the area around Marriott Jacksonville Downtown like?

Marriott Jacksonville Downtown is located by the river in Downtown Jacksonville, a short 3-minute walk from Jacksonville Central Station and 11 minutes' walk from Florida Theatre. Travelers say that the hotel is in a great location.

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Reviews

Marriott Jacksonville Downtown Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The gym was well-equipped and outstanding with new equipment. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Parking
Restaurant
Bed
View
Food
Elevator
Bathroom

Reviews

Verified

10/10 Exceptional

Great pool that was heated. The rooms were excellent with great views.
Nancy, 1-night trip
Verified

8/10 Very good

Great hotel in downtown Jacksonville. Close to everything and very walkable. Staff were friendly and helpful.
Kori, 2-night trip
Verified

10/10 Exceptional

Perfect stay and so friendly
Karl, 1-night trip
Verified

8/10 Very good

Great gym. Clean property. Valet staff were great!
Derek, 2-night trip
Verified

10/10 Exceptional

great room, great hotel
Lisa, 1-night trip
Verified

6/10 Good

Parking was great. Room was clean but faucet in bathroom leaked couldn’t get the tv to work and no ice available on any of the floors.
Julie, 1-night trip
Verified

10/10 Exceptional

It was a great hotel the staff was amazing
Brittany, 2-night trip
Verified

10/10 Exceptional

Clean room and pleasant staff.
Porsche, 1-night trip
Verified

10/10 Exceptional

Clean, safe, friendly staff.
John, 5-night trip
Verified

10/10 Exceptional

Clean rooms friendly staff
Michael, 1-night trip
Verified

8/10 Very good

Clean room, nice front desk personnel.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Friendly staff, clean room, great location
laura, 1-night trip
Verified

10/10 Exceptional

Property, staff, valet all amazing! Hats off to all!
Spencer, 1-night trip
Verified

10/10 Exceptional

The room was amazing. The view was gorgeous.The service was perfect.
Rosemary, 1-night trip
Verified

10/10 Exceptional

Very nice accommodations
michael, 1-night trip
Verified

10/10 Exceptional

Very Clean and comfortable Everyone very friendly and helpful. Would definitely stay there again!
Kay, 1-night trip
Verified

10/10 Exceptional

Relaxing stay
maria venice, 2-night trip
Verified

10/10 Exceptional

Safe and very nice I can’t wait to come back
Bertelmy, 1-night trip
Verified

10/10 Exceptional

Hotel was convenient to the activities we planned.
Theresa, 1-night trip
Verified

8/10 Very good

Room was nice
Gary, 4-night trip
Verified

10/10 Exceptional

Clean and newly remodeled
Pamela, 1-night trip
Verified

10/10 Exceptional

The room was spotless. Front desk personnel got a great personality. Only thing they need is a microwave Can’t wait doe my next stay.
myrtle, 1-night trip
Verified

10/10 Exceptional

Great hotel. Convenient to venue. Nice restaurant inside hotel. Beautiful view of the river. Would definitely stay here again
Tracy, 1-night trip
Verified

4/10 Fair

The valet and entry to the hotel is very constricted and tight. The hotel is clean, but aged. The lobby and public areas have a very strong fragrance that is revolting - it’s just too much. Room service never answered when we called; ice service did not work on our floor. Would not recommend.
Lisa, 2-night trip
Verified

10/10 Exceptional

Good experience
Alejandro, 2-night trip