Escape to Crystal Hotel, where modern comfort and attentive service blend seamlessly. Explore the serene garden or indulge in a meal at the restaurant. With free in-room WiFi, helpful staff are on hand to make your stay relaxing and memorable.
Crystal Hotel puts you just a 5-minute drive from University of Cambridge. Guests will have free perks like WiFi and self parking. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Luggage storage
Facilities
Garden
Victorian architecture
Room amenities
Be entertained
25-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Housekeeping on request
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.
Also known as
Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge
Frequently asked questions
Does Crystal Hotel offer free cancellation for a full refund?
Yes, Crystal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
What is there to do at Crystal Hotel and nearby?
Crystal Hotel has a garden.
What's the area around Crystal Hotel like?
Crystal Hotel is a short 20-minute walk from University of Cambridge and 19 minutes' walk from Parker's Piece.
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Reviews
Crystal Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.6
Amenities
8.6
Staff & service
7.2
Property conditions & facilities
Guest review summary
What guests liked
Onsite parking was a convenient and welcome bonus for guests. (7 reviews)
Breakfast was described as very good and the restaurant downstairs was really good for dinner and breakfast. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Shower
Restaurant
Bed
Breakfast
Bathroom
Cities
Spacious room
Reviews
Verified
6/10 Good
May 27, 2025
Comfortable hotel close to station and public transport good value for a short break.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Dec 4, 2024
Nice family hotel
Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Catherine A
Catherine A, 1-night trip
Verified
10/10 Exceptional
Jun 20, 2024
Comfortable rooms and friendly staff.
David
David, 2-night trip
Verified
8/10 Very good
Apr 28, 2025
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 4, 2025
Very friendly staff
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2025
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Susan
Susan, 2-night trip
Verified
8/10 Very good
Feb 13, 2024
Good location and friendly staff!
Has a restaurant as well if needed!
Kwame
Kwame, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
A little gem just outside the City Centre.
Would recommend to anyone, as good as any mainstream stay over.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jul 2, 2024
nice quiet room, friendly staff and atmosphere
DENNIS
DENNIS, 1-night trip
Verified
8/10 Very good
Apr 3, 2025
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Jeannette
Jeannette, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2024
clean and quiet, nice restaurant downstairs, check in was quick and hassle free
Xiaodong
Xiaodong, 1-night trip
Verified
8/10 Very good
Feb 26, 2025
Nice and warm,and bed was comfy
Hayley
Hayley, 1-night trip
Verified
8/10 Very good
Nov 10, 2024
Friendly staff with a nice homely feel
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2024
Always a guaranteed great stay
Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 2, 2024
A good hotel to stay
Friendly and the responsible stuff and with a restaurant offering Chinese food.
Zoe
Zoe, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2024
Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
lisa
lisa, 2-night trip
Verified
10/10 Exceptional
May 19, 2025
Crystal Hotel
Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Richard
Richard, 1-night trip
Verified
8/10 Very good
Apr 20, 2025
Basic and Simple, Nice Staff
Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Adeeb
Adeeb, 1-night trip
Verified
6/10 Good
Jul 23, 2025
The room was clean, sheets were nice, though the rooms in general are a little run down since it’s an older building.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 13, 2024
A nice relaxing stay and welcome from the moment I stepped into the hotel. Food was good and 20% off food an unexpected bonus!
Sue
Sue, 1-night trip
Verified
8/10 Very good
Aug 22, 2023
Its a good location
richard
richard, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Comfortable stay
Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2025
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Dec 13, 2024
Comfortable stay
Always comfortable and reliable stay. Cozy small room, heating excellent, bed comfy. Clean sheets.
Ellen
Ellen, 1-night trip
Verified
6/10 Good
Dec 11, 2023
Ideal for my needs, it was an old establishment, however the staff were great, and was quite happy with the onsite parking