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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel in Richmond with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Terrace/patio
Outdoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior
Located in the heart of Richmond's West End, Holiday Inn Hotel and Suites Richmond West End is a haven for families. Start your day with a breakfast buffet, unwind on the sun-kissed terrace or get active at the gym. With high-speed WiFi and laundry facilities on hand, this hotel offers comfort and convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY725
CNY843 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Mobility, Access Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Hearing Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Hearing Accessible (Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Hearing Accessible (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Springhill Suites by Marriott Richmond Northwest

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.6 out of 10, Excellent, 1,002 reviews
The price is CNY631
CNY734 total
includes taxes & fees
Jul 6 - Jul 7
Springhill Suites by Marriott Richmond Northwest
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About the neighborhood

Map
8008 W. Broad St, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 5 min drive - 3.4 km
  • Lewis Ginter Botanical Garden - 7 min drive - 6.9 km
  • University of Richmond - 7 min drive - 6.0 km
  • Short Pump Town Center - 9 min drive - 11.0 km
  • Richmond Raceway - 15 min drive - 14.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 16 min drive
  • Ashland Station - 27 min drive

Restaurants

  • ‪Potros Mexican Restaurant - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

At Holiday Inn Hotel and Suites Richmond West End by IHG, you'll be within a 10-minute drive of Short Pump Town Center and University of Richmond. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 190 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1700 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel and Suites Richmond West End by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Hotel and Suites Richmond West End by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Hotel and Suites Richmond West End by IHG and nearby?

Holiday Inn Hotel and Suites Richmond West End by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Hotel and Suites Richmond West End by IHG like?

Holiday Inn Hotel and Suites Richmond West End by IHG puts you in Laurel, in the heart of Richmond. Popular attractions include Short Pump Town Center, which is 9 minutes away by car.

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Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Bathroom
Shower
Water
Service staff
Breakfast
Booking
Lobby
Toilet
Bed

Reviews

10/10

Very nice, clean and helpful staff
1-night trip

10/10

Provide a safe place for my family to stay while away from home.
3-night trip

10/10

Great hotel. Rooms were very nice and clean. Have to pay for breakfast and coffee. Several restaurants around. Would stay again and recommend.
1-night trip

8/10

Staff was nice and accommodating
2-night trip

10/10

My family and I enjoyed our stay at this location. The hotel was clean and had advanced security which allowed my family and I to feel safe. The staff was very welcoming from beginning to end.
3-night trip

2/10

The hotel was clean however there was no running water for the hotel.
1-night trip

8/10

My stay was very relaxing. Had a bowling tournament next door easy access to the alley.
1-night trip

10/10

very nice hotel, easy to find, new and clean. pleasant decor.
1-night trip

10/10

Room was small but clean and fully functional for one person.
4-night trip

10/10

Stay was wonderful and staff amazing even though my room was not cleaned
1-night trip

10/10

The front desk staff was friendly and helpful. Breakfast was fresh and had a large selection. The cinnamon buns in the morning were warm and delicious. I wish the parking was FREE since I am an IHG REWARDS member. Hearing that the parking garage under the hotel had cameras made me feel very secure since I had to leave things in my car overnight.
1-night trip

8/10

Clean, quiet and safe hotel. But elevator broke while I was staying there
2-night trip

4/10

The room was tiny. There is mess than feet between the bed and the dresser, and no room between the second bed and the wall with the window. The bathroom was also very, very small. This was definitely stated to us when we booked.
1-night trip

10/10

Bed was very comfortable! The only thing is that the shower has no pressure at all and hot water take a while!
1-night trip

6/10

The check in service was poor. The staff threatened to refuse service because my kids were not calm enough for her at check in. She was rude to me and to the kids. Also, it's very disappointing that the hotel does not offer complimentary coffee.
1-night trip

4/10

The room is tiny, so even a suitcase can only be opened on the bed. All TV channels work poorly and the picture freezes. The air conditioner works poorly and the room is stuffy.
1-night trip

8/10

Found bloody tissues on chair when first checked in and bed wasn't made after first night of stay
2-night trip

8/10

I gave ratings above. That's all you get of my time.
1-night trip

6/10

I have said enough... customer service is NOT their forte.
1-night trip

6/10

Facility was very clean and staff very friendly. But there was no 24 hour setup for coffee, tea, and hot chocolate like other Holiday Inns's we have stayed in. The room felt a bit cramped.
3-night trip

10/10

My stay was great! We only had one problem, my tv stop working call down to the front desk, and was told that I would had to wait for maintenence cause the guy at front desk could not help. I stated I'm leaving and will be out all day to make sure someone come to look at it. I also left a note in room as well for housekeeper. We came back that night and tv still was not working. I call back to front desk got Jennifer she was very helpful she told me what to do over phone apparently another guest had trouble as well. She was very helpful and got the tv working we troubleshoot over the phone. Thank you again to Jennifer only!
3-night trip

10/10

1-night trip

10/10

3-night trip

10/10

1-night trip

10/10

1-night trip