Located in the heart of Richmond's West End, Holiday Inn Hotel and Suites Richmond West End is a haven for families. Start your day with a breakfast buffet, unwind on the sun-kissed terrace or get active at the gym. With high-speed WiFi and laundry facilities on hand, this hotel offers comfort and convenience.
Virginia Commonwealth University - 17 min drive - 15.0 km
Kings Dominion - 32 min drive - 37.8 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 6 min drive
Richmond Main Street Station - 16 min drive
Ashland Station - 27 min drive
Restaurants
Wawa - 6 min walk
Joen Korean Restaurant - 11 min walk
McDonald's - 10 min walk
Buffalo Wild Wings - 11 min walk
Popeyes Louisiana Kitchen - 7 min walk
About this property
Holiday Inn Hotel and Suites Richmond West End by IHG
When you stay at Holiday Inn Hotel and Suites Richmond West End by IHG, you'll be within a 10-minute drive of Short Pump Town Center and University of Richmond. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Hotel size
190 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Coffee/tea in a common area
Room service
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
24-hour business center
2 meeting rooms
Conference space (1700 square feet)
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Terrace
Television in common areas
Fitness center
An outdoor pool
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond
Frequently asked questions
Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Hotel and Suites Richmond West End by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hotel and Suites Richmond West End by IHG?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Hotel and Suites Richmond West End by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Hotel and Suites Richmond West End by IHG?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Holiday Inn Hotel and Suites Richmond West End by IHG?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Hotel and Suites Richmond West End by IHG and nearby?
Holiday Inn Hotel and Suites Richmond West End by IHG has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Hotel and Suites Richmond West End by IHG?
Yes, there's an onsite restaurant.
What's the area around Holiday Inn Hotel and Suites Richmond West End by IHG like?
Holiday Inn Hotel and Suites Richmond West End by IHG is in Laurel, a short 6-minute walk from Bowlero West End.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Hotel and Suites Richmond West End by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
2.0
Location
9.2
Staff & service
9.2
Property conditions & facilities
Popular mentions
Room
Bathroom
Shower
Water
Service staff
Breakfast
Booking
Lobby
Bed
Toilet
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Very nice staff and clean rooms
C
C, 2-night trip
Verified
10/10 Exceptional
Mar 15, 2026
Clean and modern hotel . Comfortable beds . No complaints
Samuel
Samuel, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Updated very clean room and a comfy bed
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
The entire hotel was immaculate, comfortable, the staff Krystal was AWESOME, and the Mexican Restaurant behind the hotel was a 10!!!!
Cassandra
Cassandra, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2026
Clean room
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
very clean and quiet hotel to stay and get rest
Ugur
Ugur, 3-night trip
Verified
8/10 Very good
Dec 9, 2025
Clean room, all staff were courteous!
Mike
Mike, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Great stay and nice area. Plenty of food options and shopping not far away.
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Loved the staff, cleanliness of the property and on site food.
tia
tia, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Nice and quiet, breakfast was amazing!!
Aris
Aris, 3-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Friendly staff, hotel was very clean, bed was comfortable
Melissa
Melissa, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Staff was great, rooms are big and very clean. Highly recommend this property .
Desiree
Desiree, 1-night trip
Verified
8/10 Very good
Oct 21, 2025
Enjoyed my stay. Staff were very friendly
Treva
Treva, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Clean rooms, easy to book!
Mariandrea
Mariandrea, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Easy check in…nice suite…great price
Jerry
Jerry, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Staff very friendly
Barry
Barry, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Everything was clean and staff was extremely friendly.
Tish
Tish, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Staff was amazing, very clean loved the amenities and the price was great.
Markita
Markita, 1-night trip
Verified
8/10 Very good
Jan 6, 2026
Modern facility. Friendly staff.
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Clean room, comfortable beds. Friendly staff.
Everything you would really ask for.
Karina
Karina, 3-night trip
Verified
8/10 Very good
Feb 5, 2026
Very nice hotel with a great friendly staff, my only problem is no breaksfast unless you want to pay at the restaurant but very limited menu (not worth the price)
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Clean and comfortable. Enjoyed my stay. Will stay again.
Brittany
Brittany, 1-night trip
Verified
8/10 Very good
Sep 28, 2025
The staff was great to work with and the rooms was very nice and clean
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
The room was very clean staff was nice and the terrace area was so relaxing
Tiffney
Tiffney, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2025
All was new and in great shape, service was excellent.