Maroma, A Belmond Hotel, Riviera Maya

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Dates

June 2026

July 2026

Reception - Maroma, A Belmond Hotel, Riviera Maya (Playa del Carmen)

2 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Maroma, A Belmond Hotel, Riviera Maya (Playa del Carmen)

Exterior - Maroma, A Belmond Hotel, Riviera Maya (Playa del Carmen)

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu) | Premium bedding, down comforters, minibar, in-room safe - Maroma, A Belmond Hotel, Riviera Maya (Playa del Carmen)

Villa (Maroma) | Premium bedding, down comforters, minibar, in-room safe - Maroma, A Belmond Hotel, Riviera Maya (Playa del Carmen)

Nestled near El Camaleón Mayakoba Golf Course, Maroma, A Belmond Hotel, Riviera Maya offers a tranquil retreat with full breakfast and beach bar. Unwind at the private beach or indulge in a massage at Maroma Spa by Guerlain; enjoy fitness classes and volleyball or explore the nearby activities like sailing.

Exceptional

Popular amenities

Pool
Airport transfer
Pet friendly
Free parking

Main amenities (12)

Daily housekeeping
On a private beach
2 restaurants and 2 bars/lounges
Full-service spa
24-hour fitness center
Steam room
Free use of bicycles
Beach umbrellas
Beach sun loungers
Beach towels
Beach bar
24-hour room service

For families (6)

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Garden

CNY7,653 total

includes taxes & fees

May 31 - Jun 1

Why we love this property

Beach bliss awaits

This hotel sits on a private beach with white sand and loungers. Sail straight from the beachfront or sip drinks at the beach bar.

Work and beach bliss

Beachfront hotel balances work and relaxation. Business amenities support productivity. Spa services offer rejuvenation after meetings.

Culinary fiesta

Explore two Mexican restaurants with beachfront views. Enjoy complimentary made-to-order breakfast or private picnics with vegan options.

Room options

Check availability for these dates

Tonight

May 21 - May 22

Tomorrow

May 22 - May 23

Deluxe Room, Ocean View (Deluxe Ocean View Room)

Ocean view
35 sq m
Sleeps 2
1 King Bed
Free WiFi

Ocean View Premium Suite

Ocean view
57 sq m
Sleeps 3
1 King Bed
Free WiFi

Garden View Premium Suite

Garden view
77 sq m
Sleeps 3
1 King Bed
Free WiFi

Deluxe Room, Garden View (Deluxe Garden View Room)

Exceptional

Garden view
35 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds
Free WiFi

Junior Suite, Ocean View (Ocean View Junior Suite)

Ocean view
47 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds
Free WiFi

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms

Exceptional

Garden view
104 sq m
Sleeps 5
2 Twin Beds and 1 King Bed
Free WiFi

Suite, Private Pool, Oceanfront (Pavo Real)

Ocean view
86 sq m
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Ocean view
83 sq m
Sleeps 3
1 King Bed
Free WiFi

Junior Suite, Garden View

Garden view
54 sq m
Sleeps 3
1 King Bed
Free WiFi

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

Ocean view
106 sq m
1 bedroom
Sleeps 5
2 King Beds
Free WiFi

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

Ocean view
110 sq m
Sleeps 5
1 King Bed and 2 Twin Beds
Free WiFi

Suite, 1 Bedroom, Oceanfront

Ocean view
61 sq m
Sleeps 3
1 King Bed
Free WiFi

Villa, 2 Bedrooms, Private Pool (Mariposa)

Ocean view
106 sq m
1 bedroom
Sleeps 5
2 King Beds
Free WiFi

Villa (Maroma)

Ocean view
Sleeps 10
4 King Beds
Free WiFi

Suite, Ocean View

Ocean view
Sleeps 3
1 King Bed
Free WiFi

Similar properties

Pool
Spa
Pet friendly
Free parking

CNY4,453 total

includes taxes & fees

Jun 5 - Jun 6

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About the neighborhood

Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

Playa Paraiso Golf Course - 7 min drive - 4.6 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 5.0 km
Paradise Beach - 10 min drive - 5.3 km
Maroma Beach - 10 min drive - 3.5 km
El Camaleón Mayakoba Golf Course - 15 min drive - 13.8 km

Getting around

Cancun Intl. Airport (CUN) - 40 min drive
Cozumel Intl. Airport (CZM) - 16 miles/25.7 km
Airport shuttle (surcharge)

Restaurants

‪Alberca - Pool - Bar - ‬15 min drive
‪El Pajarito - ‬6 min walk
‪Under The Sea - ‬12 min drive
‪Olivetti - ‬12 min drive
‪Snake Bar At Iberostar Maya - ‬15 min drive

About this property

Maroma, A Belmond Hotel, Riviera Maya

At Maroma, A Belmond Hotel, Riviera Maya, you'll be within a 15-minute drive of El Camaleón Mayakoba Golf Course and Maroma Beach. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Casa Mayor, one of 2 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar, and a 24-hour fitness center.

At a glance

Hotel size

- 72 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
- Babysitting*

Pets

- Pets allowed (2 total, up to 11 lbs per pet)*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

- Onsite parking available only on request
- Free uncovered onsite self parking
- Free uncovered onsite valet parking
- Limited self and valet parking on site

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
2 restaurants
2 bars/lounges
Beach bar
Private picnics
24-hour room service

Traveling with children

Children stay free (see details)
Childcare in room (surcharge)
Grocery/convenience store
Children's menu
Children's books
Baby bath

What to do

On a private beach
Fitness classes
Pilates classes
Volleyball
Sailing
Scuba diving
Shopping
Table tennis
Ecotours nearby
Horse riding nearby
Kayaking nearby
Snorkeling nearby

Working away

2 meeting rooms
Computer station
Conference space (377 square feet)

Services

24-hour front desk
Concierge services
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment

Facilities

16 buildings/towers
Built in 1980
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
Art gallery on site
Full-service spa
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Banquet hall
Outdoor furniture
Walkway to water
Traditional architecture

Accessibility

Upper floors accessible by stairs only
Well-lit path to entrance
1 stairs to reach property
Tile flooring in room

Room amenities

Be entertained

Flat-screen television
Premium cable channels

Home comfort

Air conditioning
Ceiling fan
Minibar
Espresso maker
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Dryer
Window screens

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Turndown service
Premium bedding
Free crib/infant bed

What to enjoy

In-room massage
Furnished patio

Freshen up

Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Laptop-friendly workspace
Free newspapers
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Electrical adapters/chargers

Food and drink

Toaster oven
Free bottled water
Children's dinnerware
Highchair

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Guidebooks/recommendations
Local maps

Special features

Spa

Maroma Spa by Guerlain has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Casa Mayor - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Freddy's Bar - This cocktail bar specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Woodend by Curtis Stone - This beach restaurant serves dinner only. Open daily.

Bambuco - This beachfront cocktail bar specializes in Mexican cuisine and serves lunch only. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Optional extras

Airport shuttle service is offered for an extra charge of MXN 3200 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for MXN 129.0 per night

Pets

Service animals exempt from fees
Pet deposit: MXN 4000 per stay
Pets are allowed for an extra charge of MXN 4000 per pet, per stay

Parking

Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 7:00 PM
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parties and events are allowed on site.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 008-007-005264/2025

Also known as

Belmond Maroma

Belmond Maroma Resort

Belmond Resort

Maroma Belmond

Maroma Resort

Maroma Hotel Playa Del Carmen

Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen

Maroma Resort Spa

Frequently asked questions

Does Maroma, A Belmond Hotel, Riviera Maya offer free cancellation for a full refund?

Yes, Maroma, A Belmond Hotel, Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Maroma, A Belmond Hotel, Riviera Maya?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 lbs per pet. There's a charge of MXN 4000 per pet, per stay, and there's also a deposit of MXN 4000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Maroma, A Belmond Hotel, Riviera Maya?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by Maroma, A Belmond Hotel, Riviera Maya?

Yes, an airport shuttle is available. The charge is MXN 3200 per vehicle one-way.

What are the check-in and check-out times at Maroma, A Belmond Hotel, Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Maroma, A Belmond Hotel, Riviera Maya?

No, this hotel doesn't have a casino, but Riviera Gran Casino (21-min drive) is nearby.

What is there to do at Maroma, A Belmond Hotel, Riviera Maya and nearby?

Have fun with onsite activities like sailing, cycling, and scuba diving. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a private beach. Maroma, A Belmond Hotel, Riviera Maya also has a 24-hour fitness center and spa services, as well as a garden.

Are there restaurants at or near Maroma, A Belmond Hotel, Riviera Maya?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views.

Does Maroma, A Belmond Hotel, Riviera Maya have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around Maroma, A Belmond Hotel, Riviera Maya like?

Maroma, A Belmond Hotel, Riviera Maya is in Maroma, a short 5-minute walk from Maroma Beach.

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Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities

What guests liked

Breakfast was great with fresh juices and daily changed pastries. (3 reviews)
The spa was wonderful with great massages and hydrotherapy pools. (3 reviews)

From real guest reviews summarized by AI.

Verified

10/10 Exceptional

Jan 13, 2026

Service, staff and amenities were amazing.

Daenen, 7-night trip

Verified

10/10 Exceptional

Jan 19, 2026

We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.

James, 2-night trip

Verified

10/10 Exceptional

Nov 27, 2023

Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.

Sarrah, 9-night trip

Verified

10/10 Exceptional

Aug 26, 2025

Amazing hotel with local flora & fauna

Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.

Morgan, 1-night trip

Verified

10/10 Exceptional

Apr 28, 2025

El mejor hotel

Mi hotel favorito

Luis, 3-night trip

Verified

10/10 Exceptional

Jul 25, 2024

5 🌟🌟🌟🌟

Dette var høydepunktet på turen vår som var 4 uker i Mexico. Verdens mest sjarmerende hotell. En drøm å bo her!

Cathrine, 2-night trip

Verified

10/10 Exceptional

Mar 30, 2021

It’s a beautiful resort in a beautiful location. Great staff, charming rooms, wonderful view and absolutely amazing service. This is one of the best experiences in MEXICO.

4-night trip

Verified

10/10 Exceptional

Mar 28, 2021

Beautiful resort

idris, 1-night trip

Verified

4/10 Fair

Feb 11, 2021

Beverly, 3-night trip

Verified

10/10 Exceptional

Sep 29, 2020

Feb 2, 2020

Jan 15, 2020

Excellent service, beautiful grounds, quiet. Lovely room and pools. Lots of space, good yoga.

Virginia, 4-night trip

Maroma, A Belmond Hotel, Riviera Maya

Choose dates to view prices

Photo gallery for Maroma, A Belmond Hotel, Riviera Maya

Reviews

Popular amenities

Main amenities (12)

For families (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Deluxe Room, Ocean View (Deluxe Ocean View Room)

Deluxe Room, Ocean View (Deluxe Ocean View Room)

View all photos for Ocean View Premium Suite

Ocean View Premium Suite

View all photos for Garden View Premium Suite

Garden View Premium Suite

View all photos for Deluxe Room, Garden View (Deluxe Garden View Room)

Deluxe Room, Garden View (Deluxe Garden View Room)

View all photos for Junior Suite, Ocean View (Ocean View Junior Suite)

Junior Suite, Ocean View (Ocean View Junior Suite)

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

View all photos for Suite, Private Pool, Oceanfront (Pavo Real)

Suite, Private Pool, Oceanfront (Pavo Real)

View all photos for Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

View all photos for Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

View all photos for Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

View all photos for Villa, 2 Bedrooms, Private Pool (Mariposa)

Villa, 2 Bedrooms, Private Pool (Mariposa)

View all photos for Villa (Maroma)

Villa (Maroma)

View all photos for Suite, Ocean View

Suite, Ocean View

Similar properties

Banyan Tree Mayakoba

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Maroma, A Belmond Hotel, Riviera Maya

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Awards and affiliations