Hotel Ambra

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Ambra

Junior Room | Private kitchen
BBQ/picnic area
50-inch LED TV with satellite channels, TV, Netflix
Hallway
Reception
Hotel Ambra, located close to Playacar Golf Club, offers a tranquil retreat with a charming garden and laundry facilities. Guests can unwind in the swimming pool with sun loungers or stay connected using free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY261
CNY335 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Satellite channels
Netflix
Laptop workspace
Desk
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Satellite channels
Netflix
Laptop workspace
Desk
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Rainfall showerhead
Private bathroom
Microwave
Stovetop
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712

What's nearby

  • Centro Maya Shopping Center - 3 min walk - 0.3 km
  • Playacar Beach - 4 min drive - 2.5 km
  • Quinta Avenida - 4 min drive - 3.2 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Playacar Golf Club - 7 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 13.2 miles/21.2 km

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Perché No Italian Food - ‬10 min walk
  • ‪El Hongo - ‬9 min walk
  • ‪El Gran Taco - ‬2 min walk
  • ‪Vips - ‬5 min walk

About this property

Hotel Ambra

At Hotel Ambra, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Other features include an outdoor pool, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch LED TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Ambra Hotel
Hotel Ambra Playa del Carmen
Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Does Hotel Ambra offer free cancellation for a full refund?

Yes, Hotel Ambra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambra?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Ambra?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Ambra?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Ambra?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Hotel Ambra and nearby?

Hotel Ambra has an outdoor pool and a picnic area, as well as a garden.

What's the area around Hotel Ambra like?

Hotel Ambra is in Ejidal, a short 4-minute walk from Centro Maya Shopping Center.

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Reviews

Hotel Ambra Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Service staff
Room
Shopping malls
Parking
Location
Wifi
Breakfast
Rides
Beach
Internet

Reviews

6/10 Good

This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing.
Jesus, 2-night trip

8/10 Very good

This quaint hotel was well worth the money.
Robert, 1-night trip

10/10 Exceptional

Todo excelente
HUGO ALFONSO CARMONA, 2-night trip

10/10 Exceptional

Great Stay

Would certainly stay there again
5-night trip

10/10 Exceptional

Excelente
Edgar Emmanuel, 2-night trip

6/10 Good

Good hotel
Leslie, 5-night trip

10/10 Exceptional

Excelente
Edgar Emmanuel, 2-night trip

10/10 Exceptional

Awesome no frill accommodations

Great stay!! Straight to the point and all the staff were friendly.
Sybia S, 4-night trip

10/10 Exceptional

Excelente
Edgar Emmanuel, 5-night trip

8/10 Very good

Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night.
Isabella, 4-night trip

10/10 Exceptional

The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.
Mokhtar, 7-night trip

8/10 Very good

Good service
ALEX, 2-night trip

2/10 Poor

I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip. However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping. The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras. The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well. The second day the cleaning improved, but towels and sheets stayed the same. Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works.
Carla, 3-night trip

10/10 Exceptional

Amazing !!
Vincent, 12-night trip

8/10 Very good

Service
Alexander, 1-night trip

8/10 Very good

9/10 service

We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again!
Semah, 3-night trip

10/10 Exceptional

Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.
Jose, 1-night trip

8/10 Very good

Ok
JESUS ISRAEL, 1-night trip

6/10 Good

If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice! The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back
Sabrina, 2-night trip

8/10 Very good

Does the Job!

We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good.
Tim, 1-night trip

6/10 Good

OK
Javier Alain, 1-night trip

10/10 Exceptional

Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building.
Michael, 5-night trip

8/10 Very good

Rooms View to the streets are very noisy. Other than that location and property very nice
roberto, 2-night trip

8/10 Very good

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.
Boris, 10-night trip

8/10 Very good

Very basic, very clean. Charmless.
Noam, 1-night trip