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Hotel Ambra

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Hotel Ambra, located close to Playacar Golf Club, offers a tranquil retreat with a charming garden and laundry facilities. Guests can unwind in the swimming pool with sun loungers or stay connected using free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY270
CNY350 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

8.6 out of 10
Excellent
(18 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Junior Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712

What's nearby

  • Centro Maya Shopping Center - 3 min walk - 0.3 km
  • Xaman Ha Aviary - 4 min drive - 3.2 km
  • Quinta Avenida - 4 min drive - 3.5 km
  • Paseo del Carmen - 4 min drive - 3.5 km
  • Playacar Golf Club - 6 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 13.2 miles/21.2 km

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Vips - ‬5 min walk
  • ‪Perché No Italian Food - ‬10 min walk
  • ‪El Hongo - ‬9 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Ambra

  • When you stay at Hotel Ambra, you'll be just a 5-minute drive from Playa del Carmen Maritime Terminal and Quinta Avenida. Guests can enjoy the outdoor pool, and cooked-to-order breakfast is available daily. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch LED TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 200 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Property Registration Number 008-007-004902/2025

Also known as

Hotel Ambra Hotel

Hotel Ambra Playa del Carmen

Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Does Hotel Ambra offer free cancellation for a full refund?

Yes, Hotel Ambra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambra?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Ambra?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Ambra?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Ambra?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Hotel Ambra and nearby?

Hotel Ambra has an outdoor pool and a picnic area, as well as a garden.

What's the area around Hotel Ambra like?

Hotel Ambra is in Ejidal, a short 4-minute walk from Centro Maya Shopping Center.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The air conditioning was excellent and worked effectively. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Shopping malls
Parking
Location
Breakfast
Beach
Wifi
Internet
Rides

Reviews

Verified

10/10 Exceptional

Awesome no frill accommodations

Great stay!! Straight to the point and all the staff were friendly.
Sybia S, 4-night trip
Verified

6/10 Good

This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing.
Jesus, 2-night trip
Verified

8/10 Very good

Does the Job!

We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good.
Tim, 1-night trip
Verified

2/10 Poor

I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip. However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping. The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras. The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well. The second day the cleaning improved, but towels and sheets stayed the same. Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works.
Carla, 3-night trip
Verified

4/10 Fair

Not a place to stay if you have breathing issues

The Hotel Ambra is a mixed pla e for me. The staff and their willingness to be of assistance was excellent. I liked them very much. They worked hard to keep a very clean hotel. Kudos for that. However, in three days I was in three different rooms because of an odor/scent that was pervasive in each room. The second room had ants galore, enen in and on the bed. The third room produced the worst night of sleep I can ever remember having. The bed and pillows just did not work for me. Despite having paid for a full weeks stay, I left on day three because I could not bear to subject my body and mind to another night of torcher. I liked the people but hated the rooms.
Linda, 7-night trip
Verified

10/10 Exceptional

Excellent value and location. Friendly staff.
Chrystal, 1-night trip
Verified

10/10 Exceptional

Great Stay

Would certainly stay there again
5-night trip
Verified

8/10 Very good

This quaint hotel was well worth the money.
Robert, 1-night trip
Verified

6/10 Good

Good hotel
Leslie, 5-night trip
Verified

10/10 Exceptional

Todo excelente
HUGO ALFONSO CARMONA, 2-night trip
Verified

10/10 Exceptional

The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.
Mokhtar, 7-night trip
Verified

10/10 Exceptional

Excelente
Edgar Emmanuel, 2-night trip
Verified

10/10 Exceptional

Excelente
Edgar Emmanuel, 2-night trip
Verified

10/10 Exceptional

Excelente
Edgar Emmanuel, 5-night trip
Verified

8/10 Very good

Good service
ALEX, 2-night trip
Verified

10/10 Exceptional

Amazing !!
Vincent, 12-night trip
Verified

2/10 Poor

I had to leave early because the night clerk was agressive. He accosted me and said I did not pay the day before when I was going for coffee at 0700. The truth was dayshift did not record my cash payment, he also did not tell the truth. It took two hours to sort out. I was there on a business trip for two more weeks and checked out. Ive stayed at this hotel several times before. I will never be back. The nightshift worker is atrocious.
Chrystal, 1-night trip
Verified

8/10 Very good

9/10 service

We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again!
Semah, 3-night trip
Verified

8/10 Very good

Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night.
Isabella, 4-night trip
Verified

10/10 Exceptional

Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.
Jose, 1-night trip
Verified

10/10 Exceptional

Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building.
Michael, 5-night trip
Verified

8/10 Very good

Service
Alexander, 1-night trip
Verified

8/10 Very good

Rooms View to the streets are very noisy. Other than that location and property very nice
roberto, 2-night trip
Verified

6/10 Good

OK
Javier Alain, 1-night trip
Verified

8/10 Very good

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.
Boris, 10-night trip