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The Hey Hotel

4.0 star property
Mountain hotel with restaurant, near Mystery Rooms

Choose dates to view prices

Experience Interlaken’s vibrant charm at The Hey Hotel, where modern style meets active adventure. Enjoy a breakfast buffet, get creative at the on-site art gallery, or challenge yourself on the ropes course. With helpful multilingual staff and convenient amenities like free WiFi and luggage storage nearby Mystery Rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Bathtub or shower
The current price is CNY1,405
CNY1,516 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Champagne service
Electric kettle
Espresso maker
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

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The price is CNY1,559
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includes taxes & fees
Nov 30 - Dec 1
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km

Getting around

  • Bern (BRN-Belp) - 46 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 6 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Hey Hotel

The Hey Hotel puts you within a 10-minute drive of Mystery Rooms and Lake Brienz. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 15.00 per day)
    • Height restrictions apply for onsite parking
    • Onsite garage
    • 24-hour offsite parking within 492 ft (CHF 15.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 50

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 10.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Parking

  • Self parking costs CHF 15.00 per day
  • Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?

Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hey Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Hey Hotel?

Yes. Self parking costs CHF 15.00 per day.

What are the check-in and check-out times at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an onsite casino at The Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Hey Hotel and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway rentals.

Are there restaurants at or near The Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Hey Hotel like?

The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 8 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

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Reviews

The Hey Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a variety of choices and excellent options. (43 reviews)
  • The property's restaurant and nearby dining options were highly praised for their delicious food and convenient location. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bathroom
Train station
Restaurant
Shower
Family friendly
Balcony

Reviews

8/10 Very good

Great location, but choose room carefully

Staff were excellent and the location was really good, but the room (particularly the bathroom) were well below what was expected.
Ray, 2-night trip

10/10 Exceptional

A great location for walking around the city, neighborhoods, river, etc.
3-night trip

10/10 Exceptional

Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Diane, 4-night trip

10/10 Exceptional

The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Kay, 2-night trip

10/10 Exceptional

Lovely modern hotel

We enjoyed our stay at the hotel. Clean modern, felt spacious for the size of room. Had a king bed and sofa. Nice tv with international channels. Small safe. The breakfast was nice. Comfortable. Staff was very friendly and convenient location about 10 min walk to Interlaken West. Bathtub had curtains - not a deal breaker but had 2 sinks. Wish it included a mini fridge but not a dealbreaker. I would come back here again.
Stephen, 1-night trip

10/10 Exceptional

So lovely! Beautiful hotel and surrounding area. Friendly staff!
Shonna, 1-night trip

10/10 Exceptional

Clean hotel with an excellent breakfast!
Mary, 1-night trip

10/10 Exceptional

if you are visiting Interlaken this is one of the hotels to consider for sure.
Ahmad, 2-night trip

10/10 Exceptional

This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Carolyn, 1-night trip

10/10 Exceptional

Fantastic location
Daniel, 1-night trip

8/10 Very good

Nice property in a good area.
Kajal, 3-night trip

10/10 Exceptional

Great place in the center of Interlaken. Comfortable beds.
Briana, 3-night trip

10/10 Exceptional

Perfect location making it easy to get around. Would stay again.
Mark, 1-night trip

10/10 Exceptional

Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Shivika, 3-night trip

10/10 Exceptional

Excellent walkable location to shopping and restaurants. It is only a couple of minutes from the main Interlaken tourist strip and park. Nice cafes and restaurants all around the hotel.
Ayman, 2-night trip

10/10 Exceptional

Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Cynthia, 4-night trip

10/10 Exceptional

Staff were super friendly and very helpful - even walked me to the bus stop and made sure I got on the right one.
Keil, 2-night trip

10/10 Exceptional

This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!
We love the balcony!
Flordeliza P, 4-night trip

8/10 Very good

Good Service

Good location and excellent breakfast. Three star property, with very good personal service.
Kevin, 3-night trip

10/10 Exceptional

Interlaken adventure!

Truly enjoyed this hotel. The lobby was great and it was a great location. My room was a bit smaller than expected, but it was perfect for what I needed.
Robert, 1-night trip

6/10 Good

I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star
Amin, 3-night trip

10/10 Exceptional

You can walk from the station to the hotel. Easy Check Out
Juan Andres, 1-night trip

8/10 Very good

The location is fantastic. The room is big except for no supplies. The hotel resturant is also very good. Good for the family as there are 4 beds in the room.
Ella, 1-night trip

6/10 Good

Nice stay, but expensive!

A great location and good stay, nice breakfast and staff were friendly. However, cost of hotel very high so i feel value for money is low. If you need a good hotel and willing to pay more, would reccomend.
3-night trip

10/10 Exceptional

Amazing experience
Azvi, 3-night trip