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The Hey Hotel

4.0 star property
Mountain hotel with restaurant, near Lake Brienz

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Photo gallery for The Hey Hotel

Exterior
Free daily buffet breakfast
Single Room (CO2gether) | Living area | TV
Lobby lounge
Suite | Balcony
Experience Interlaken’s vibrant charm at The Hey Hotel, where modern style meets active adventure. Enjoy a breakfast buffet, get creative at the on-site art gallery, or challenge yourself on the ropes course. With helpful multilingual staff and convenient amenities like free WiFi and luggage storage nearby Mystery Rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Bathtub or shower
The current price is CNY2,555
CNY2,714 total
includes taxes & fees
Aug 10 - Aug 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Champagne service
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, soundproofing

Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Champagne service
Espresso maker
  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Champagne service
Espresso maker
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, soundproofing

Standard Single Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Champagne service
Espresso maker
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
Aug 31 - Sep 1
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Bern (BRN-Belp) - 46 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 6 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk
  • ‪PizPaz - ‬1 min walk

About this property

The Hey Hotel

At The Hey Hotel, you'll be just a 5-minute drive from Mystery Rooms and Lake Thun. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within a short drive of Lake Brienz. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 15.00 per day)
    • Height restrictions apply for onsite parking
    • Onsite garage
    • 24-hour offsite parking within 492 ft (CHF 15.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 50

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 10.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Parking

  • Self parking costs CHF 15.00 per day
  • Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?

Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hey Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Hey Hotel?

Yes. Self parking costs CHF 15.00 per day.

What are the check-in and check-out times at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an onsite casino at The Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Hey Hotel and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway rentals.

Are there restaurants at or near The Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Hey Hotel like?

The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 8 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

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The Hey Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Shower
Bathroom
Restaurant
Train station
Balcony
Shopping center

What guests liked

  • Breakfast was consistently described as excellent, good, amazing, and great with a variety of choices. (36 reviews)
  • The property's restaurant and nearby dining options were highly praised for their delicious food and convenient location. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice quiet room. Good breakfast
Shahbod, 2-night trip

8/10 Good

Easy access, friendly reception with a modern design area. The room is spacious!
Karen Li Shien, 1-night trip

10/10 Excellent

Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.
Nizar, 3-night trip

8/10 Good

The location is great. Just a few steps to COOP. It will be more satisfactory if the breakfast food choice improves.
Paris, 1-night trip

10/10 Excellent

Perfect location for food and shopping. Staff very friendly and helpful. Rooms clean and well kept. AC was great during a heat wave in Europe.
Timothy, 3-night trip

10/10 Excellent

Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Diane, 4-night trip

10/10 Excellent

The best!!
Mariangelis, 3-night trip

10/10 Excellent

Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.
Stacie, 1-night trip

10/10 Excellent

Good place just next to bus stop and easy commute and located centrally.
Jyotirmaya, 3-night trip

10/10 Excellent

The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Kay, 2-night trip

10/10 Excellent

Great staff and well kept property
Cecilia, 1-night trip

10/10 Excellent

So lovely! Beautiful hotel and surrounding area. Friendly staff!
Shonna, 1-night trip

10/10 Excellent

The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!
Julianne, 4-night trip

10/10 Excellent

Highly Recommended!
Mylen, 3-night trip

10/10 Excellent

This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!
We love the balcony!
Flordeliza P, 4-night trip

10/10 Excellent

Great location close to the train station and shopping and dining options.
Scott, 2-night trip

10/10 Excellent

Clean hotel with an excellent breakfast!
Mary, 1-night trip

2/10 Terrible

We arrived at the property and right at the onset had issues with Parking only to find our hotel had failed air-conditioning We were relocated to the only room left that had the wrong size bed, and mould in the bathroom Manager never even considered reaching out to us, even though we reached out to them multiple times. I would not stay at this hotel, nor Recommended to anyone.
Roy, 2-night trip

6/10 Okay

I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star
Amin, 3-night trip

10/10 Excellent

Great Service and Breakfast was amazing! Rooms were really Nice!
Kalpana, 1-night trip

10/10 Excellent

Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around
John, 3-night trip

10/10 Excellent

Great hotel Supportive staff Perfect location
3-night trip

10/10 Excellent

Wonderful hotel. Perfect location. Huge room. Comfortable beds. Great breakfast served in a beautiful room. Reasonable price.
michelle, 1-night trip

10/10 Excellent

Great place to stay! Convenient and friendly staff!
Ryan, 2-night trip

10/10 Excellent

if you are visiting Interlaken this is one of the hotels to consider for sure.
Ahmad, 2-night trip