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Best Western Kilima Hotel

3.0 star property
Victorian hotel with outdoor pool, near York Racecourse

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Holgate's Best Western Kilima Hotel is a charming haven with a relaxing atmosphere. Unwind in the indoor pool, enjoy a drink at the bar or get lost in a book from the library. With free WiFi, express check-in and helpful staff who have left an impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Sauna
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

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8.6 out of 10, Excellent, 783 reviews
The price is CNY574
CNY689 total
includes taxes & fees
Jun 7 - Jun 8
Delta Hotels by Marriott York
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About the neighborhood

Map
129 Holgate Road, 129, York, ENG, YO24 4AZ

What's nearby

  • Micklegate Bar - 13 min walk - 1.1 km
  • York Racecourse - 3 min drive - 2.1 km
  • York Minster - 4 min drive - 2.3 km
  • Shambles - 6 min drive - 2.9 km
  • Jorvik Viking Centre - 6 min drive - 3.7 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 60 min drive
  • Poppleton Station - 12 min drive
  • York (QQY-York Train Station) - 14 min walk
  • York Station - 14 min walk

Restaurants

  • ‪York Tap - ‬15 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪Duke of York - ‬14 min walk
  • ‪Windmill Inn - ‬10 min walk
  • ‪Partisan - ‬12 min walk

About this property

Best Western Kilima Hotel

  • When you stay at Best Western Kilima Hotel, you'll be just a 5-minute drive from York Racecourse and York Minster. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features of this Victorian hotel include an indoor pool, an outdoor pool, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Reception hall
  • Victorian architecture

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.50 for children

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Kilima Hotel

Frequently asked questions

Is there a pool at Best Western Kilima Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Best Western Kilima Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Kilima Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Best Western Kilima Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.

What is there to do at Best Western Kilima Hotel and nearby?

Best Western Kilima Hotel has an outdoor pool and a sauna.

Are there restaurants at or near Best Western Kilima Hotel?

Yes, there's an onsite restaurant.

What's the area around Best Western Kilima Hotel like?

Best Western Kilima Hotel is a short 11-minute walk from Micklegate Bar and 16 minutes' walk from National Railway Museum.

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Reviews

Best Western Kilima Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

9.2

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with many guests praising the quality and service. (13 reviews)
  • The pool was a highlight, often quiet and warm, with some guests even having it to themselves. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Parking
Location
Walking
Pool
Shower
Value
Lobby

Reviews

Verified

10/10 Exceptional

Amazing stay staff were brilliant facilities were excellent. Hotel location was central to everything
Ian, 2-night trip
Verified

10/10 Exceptional

Nice Place To Stay In York

It was a nice place and the people who worked there were extremely friendly! Great full English breakfast!
Jon, 1-night trip
Verified

10/10 Exceptional

Excellent, relaxing stay.

Although you do have to spend £10 for car parking, you do get breakfast, a swimming pool and steam room, thrown in. Creaky floors, but room very comfortable and staff were friendly and helpful. Would stay here again, which is always the best recommendation.
Mike, 1-night trip
Verified

10/10 Exceptional

The staff already nice
Duncan, 4-night trip
Verified

10/10 Exceptional

Lovely hotel with pool

Lovely hotel friendly helpful staff.
Kathryn, 1-night trip
Verified

8/10 Very good

Pleasant stay, short walk into the city…but regular buses to the centre available. Comfortable traditional hotel, friendly staff. Good sized rooms.
Michael, 3-night trip
Verified

8/10 Very good

Stay at Best Western Kilima

Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel.
1-night trip
Verified

10/10 Exceptional

All i can say is i can't fault a thing very nice people helpful and go out ouf there way to help you i will definitely stay here again every time i visit york
Michael, 4-night trip
Verified

8/10 Very good

Nice hotel on the outskirts of town

Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Allen, 1-night trip
Verified

8/10 Very good

Warm welcome

Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊
Sarah, 2-night trip
Verified

8/10 Very good

Lovely place to stay.

Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.
1-night trip
Verified

8/10 Very good

Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Tony, 5-night trip
Verified

10/10 Exceptional

Lovely hotel

Perfect service, lady on the check in was lovely, polite with good manners . Explain me everything, show me the room.
Ilian, 1-night trip
Verified

10/10 Exceptional

Everything very good but shame says restaurant should be called BB we like to havd evening meal there breakfast was very good
Kim, 1-night trip
Verified

10/10 Exceptional

This was a superb stay due to a family feel and exceptional, caring staff. Everything was lovely, except the fact that we were in the old part of the hotel which is not very suited to extreme heat in the summer. Fans were provided but to little avail., it was roasting, even with door open at night. The room itsel was old fashioned but spacious and nice, good beds, good shower, lovely breakfast in the morning. Hotel is a short walk from everywhere, lots of food options in the vicinity. Nearby busses. Would stay there again in a heartbeat because of wonderful staff. lovely breakfat
Tanya, 2-night trip
Verified

8/10 Very good

The hotel was within walking distance to the city centre. Good facilities including a swimming pool. On arrival the receptionist was very welcoming and helpful. The room was spacious and was adequately furnished. The bathroom was a little tired but it was clean enough. For the price point I couldn't really fault the hotel. I'd return to the hotel on my next visit to York and hope that I could book a room in the new extension.
Raymond, 1-night trip
Verified

8/10 Very good

Comfortable large room , room cleaned and tidied every day to high standard. Bit of a walk into the town centre….but bus stop just outside the hotel with regular service every 10 minutes or so
Michael, 3-night trip
Verified

6/10 Good

Nic

Service was good, the lady waiting at breakfast was very attentive and the food was lovely. The welcome was also good. `the wifi worked very well. The room was ok, needing refreshed. However, the bathroom was disappointing, and the shower location is no good, especially for someone tall.
David, 3-night trip
Verified

4/10 Fair

Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Paul, 1-night trip
Verified

8/10 Very good

I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite.
Heather, 2-night trip
Verified

6/10 Good

Short Break

No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Jeff, 2-night trip
Verified

10/10 Exceptional

Excellent quiet hotel.

Lovely large room for a couple. Quiet small hotel 10mins by bus from York center. Excellent heated indoor pool, often just us. Very friendly staff. Building works at back not any problem. Car parking. Bus stop opposite, buses every 10mins. Excellent full english breakfast. Some rooms above pool so heated making bedroom warm at night.
Hotel Pool
York center (not hotel)
York center (not hotel)
2-night trip
Verified

8/10 Very good

Very friendly and attentive staff. Cleanliness is clearly a priority for this hotel. The hotel requires modernising especially in the older part of the property. It's a bit tired in places. The shower in my room was almost a trickle and in need of replacing. Overall I would recommend staying here.
Craig, 1-night trip
Verified

10/10 Exceptional

Superb Breakfasts

Comfortable rooms, very clean, superb breakfast, frendly staff.
Alan, 2-night trip
Verified

10/10 Exceptional

Great hotel, fabulous breakfast and friendly staff.
Mary, 3-night trip