Great location and beautiful view in front of the pier. Bathroom was the best thing in the room, can tell that it has been renovated. Much room for improvement on housekeeping and the rest of the room, such as windows and cleaniness of appliances like hairdryer and kettle. Fair deal in terms of what we paid. At the same time, I can understand the mixed reviews.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 30 日
It was good
RUIYANG
RUIYANG,2 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 16 日
A nice and economical place to stay
A grand seaside hotel with efficient service, popular bar and restaurant. Though facilities may be old e.g the lifts, yet they are well maintained. Entrance hall and lounge galleries are huge, relaxing, and comfortable.
真实旅客
3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
The room was ok, spacious with a good view but the carpet was very stained and grubby looking. Food was good with great choice.
There was a nail sticking out of the divan base and my husband cut his leg in two different places on it. Reception apologised but weren't concerned. Couldn't changed base so Maintenance removed nail. Wouldn't stay there again.
Agnes
Agnes,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
The hotel was superb and all the staff were friendly and very helpful. From the reception staff to the restaurant staff and bar staff and also the cleaning staff everyone was friendly and so helpful. I absolutely loved the hotel and will definitely go there again.
David
David,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Perfect as usual
Marco
Marco,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
Old building in need of decoration. The room itself was clean and the bed comfortable. But every time someone walked along the corridor it sounded like someone trying to get into my room. There was no hot water in the shower.
Only
Lewis
Lewis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Roccher
Roccher,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
The reception staff were helpful and polite making check in and check out very simple. The communal areas have had work andare clean and to a good standard
It is an old building and some TLC is needed but the room seemed quite "tored" and was in need of a freshen up to match the standard of the other areas. There was also a musty/damp smell each time i entered the room the bathroom was very dated and the enamel bath had several chips in but again it was all clean.
Breakfast was ok not a huge selection of choice but it was hot and nothing had run out. One of the waiting staff was exteemely polite and helpful despite having an obviously tough day with other customers being very rude to him overall a pleasant and comfortable stay
Georgina
Georgina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Friendly staff and lovely sea views
Friendly service and a lovely sea view from our room which was very clean with lovely bed linen and towels. I think it would be fair to say that the hotel is in need of an update - however at the price we paid it was fine and we would return.
Karen
Karen,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 7 日
it's a very old building with a lot of noise , the room we had was very dark overlooking at the back staircase with lots of pigeons and chemicals on the roof and smell from the kitchen, the bathroom is outdated by few decades, no usb chargers. Not sure who decided to have it a room. It'd be used to store things. the check out is 10 am, the cleaner hurried us up and knocked at 9:30. there was unexpected charge for overnight car park. We saw sea view room , it looked better.the breakfast was okay. ppl were smoking right next to the entrance. Gave 3 stars for the service as the receptionists tried to help to charge the phone.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 4 日
Detta hotell är inget jag rekommenderar överhuvudtaget. Det har sett sina glansdagar. Så slitet rum. Färgen vid fönsterna rasade av när man öppnade. Allt satt skevt. Sängen var inte alls skön. Nerliggad. Dammigt. Fläckar här och var. Fläckar på sänglinne och handdukar. Hade på mig strumpor hela tiden eftersom mattan inte verkade ren. Koppar och glas på rummet orena. Servicen var bra på så sätt att vi fick checka in och ut senare. Hade önskat två kuddar extra och det tog flera timmar innnan vi fick. Frukosten undermålig. Utsikten var fin mot piren.
Jeanette
Jeanette,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 1 日
victor
victor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Good size room. Helpful staff. Good situation on the seafront, right opposite pier. Town centre 1 minute walk away. Good bus service to Hastings. Good breakfast.
David
David,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 30 日
The service was excellent, friendly staff so we cannot fault that. The room was clean and tidy, but the hotel itself is outdated, the room we stayed in does not look like the pictures online. The carpets are filthy throughout the hotel. The bathroom was tiny. It was ok for one night, anymore I would have asked for an upgrade (if it looked like the pics online) or gone elsewhere.
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Old and dated
Very old and dated, smelly room and mould in the bathroom, terrible mattress and I no
sleep at all as I could hear noise from the lift. You will wait for the lift 15 min as it’s very old fashioned and tiny. No parking on arrival, we have been told there will be parking available, avoid this place. Sorry
Kamilla
Kamilla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Great location
Check in was easy. Staff are lovely, friendly and helpful. The rooms were clean and tidy. The lounge, bar and dining rooms are spacious. The bar food was excellent, plenty of food for the money. Breakfast was very good, lots of choice. A great place overall. The family loved the atmosphere. Great location.
Cheryl
Cheryl,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Burlington
All good as usual, very slight winge was bed a bit uncomfortable but nothing major
James
James,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Three day stay
All in all had a good stay, check in easy staff friendly and helpful. We had room on top floor facing back of hotel big room but very dark as small window high up, nothing like photos on site.
Asked for an upgrade room with sea view which was far superior to the old room, very comfortable with added extras like a coffee machine. £25 pn to upgrade. Thanks to the staff for organising. Looking out over the pier was nice after a days sightseeing. Great location on seafront, near to plenty of restaurants.
Colin
Colin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Fairly old fashioned hotel that has seen better days. However, the (single) room was clean & comfortable and everything worked.
A great location, a good breakfast and very good value.
Peter
Peter,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Pleasant but dated hotel.
Stayed overnight as we were visiting a beer festival. Hotel was ok, looks tired in places. Room was spacious and clean. Shower was a bit cosy because of handrail. No aircon but windows opened. Lifts looked very old.
Staff were excellent and evening entertainment was good.