VICTORIA HOUSE by Aeria Apartments puts you within a 15-minute drive of Thames River and Nirvana Spa. Apartments feature kitchens, espresso makers, and free WiFi.
Reading Museum and Town Hall - 4 min walk - 0.4 km
Reading Abbey Ruins - 8 min walk - 0.7 km
Getting around
Heathrow Airport (LHR) - 47 min drive
Farnborough (FAB) - 58 min drive
Oxford (OXF) - 69 min drive
Reading Station - 3 min walk
Reading (XRE-Reading Train Station) - 3 min walk
Reading West Station - 18 min walk
Restaurants
Pret a Manger - 2 min walk
Siren RG1 - 3 min walk
Black Sheep Coffee - 3 min walk
Itsu - 1 min walk
McCafferty's - 1 min walk
About this property
VICTORIA HOUSE by Aeria Apartments
VICTORIA HOUSE by Aeria Apartments puts you within a 15-minute drive of Thames River and Nirvana Spa. Apartments feature kitchens, espresso makers, and free WiFi.
At a glance
DONE
Property size
19 apartments
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 25
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Refrigerator
Dishwasher
Espresso maker
Toaster
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Bedrooms
Bed sheets provided
Bathrooms
Towels provided
Living spaces
Dining room
Entertainment
TV
Laundry
Washing machine
Work spaces
Desk
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
19 rooms
Individually furnished
Fees & policies
Refundable deposits
A damage deposit of GBP 500 will be collected before check-in
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Property Registration Number 06809539
Also known as
VICTORIA HOUSE by Q Apartments
VICTORIA HOUSE by Aeria Apartments Reading
VICTORIA HOUSE by Aeria Apartments Apartment
VICTORIA HOUSE by Aeria Apartments Apartment Reading
Frequently asked questions
Does VICTORIA HOUSE by Aeria Apartments offer free cancellation for a full refund?
Yes, VICTORIA HOUSE by Aeria Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at VICTORIA HOUSE by Aeria Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at VICTORIA HOUSE by Aeria Apartments?
Sorry, there's no onsite parking at VICTORIA HOUSE by Aeria Apartments.
What are the check-in and check-out times at VICTORIA HOUSE by Aeria Apartments?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does VICTORIA HOUSE by Aeria Apartments have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.
What's the area around VICTORIA HOUSE by Aeria Apartments like?
VICTORIA HOUSE by Aeria Apartments is a short 3-minute walk from Reading Station and 11 minutes' walk from Thames River.
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Reviews
VICTORIA HOUSE by Aeria Apartments Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Amenities
9.6
Property conditions & facilities
Popular mentions
Apartment
Water
Store
Coffee maker
Location
Couch
Shower
Reviews
Verified
10/10 Exceptional
Mar 31, 2024
We booked 2 bedroom apartment. The apartment was in immaculate condition. My wife loved it and did lots of cooking. We were able to enjoy homemade made food while traveling, wasn't it amazing!!
Trailer
Trailer, 8-night trip
Verified
10/10 Exceptional
Oct 1, 2023
The property was good value for money, stunning apartment great location with everything on your doorstep , only fault was lots of stairs to climb
Leigh
Leigh, 2-night trip
Verified
8/10 Very good
Jun 20, 2024
Modern apartment in excellent location.
A very comfortable, very clean, modern apartment. Perfect location for train station, shops, bars, restaurants. The only slight downside (if being picky) was the number of flights of stairs to get up to our apartment, and the temperature in the apartment in the summer was very stuffy due to being on the top floor (although there was air con and a fan provided). This wouldn't stop me booking again, and would definitely rebook.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Very nice and cozy apartment to stay. Their was no reception but their customer support was responsive and accommodating to handle my requests, Thanks a lot!
Emails for personal verification and facility entering guidance will be provided via email but Expedia/Hotels.com does not properly deliver the email to us so please be well aware of that...
SANGYOUNG
SANGYOUNG, 3-night trip
Verified
8/10 Very good
Jun 22, 2024
Apartment itself is comfortable, well decorated and maintained. The showerhead is a bit lime scale effected, but this is a hard water region and is common in hotels etc in the city.
Really comfortable bed. Once received, the instructions for entry were clear. if you haven't received 24 hours before, it's worth reaching out to them via email. A telephone call to Brazil is quite expensive it turns out!
debbie
debbie, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Lovely clean property... absolutely loved it.. would like a clock but im a time person.. shower absolutely amazing... town center location stayed during england final didnt hear anything... only issue i had was booking.. i booked paid and didnt hear anything i called number which i advise do not call cost a fortune to brazil.. message and call the london number for apartment...spoke to a lovely lady.. think her nsmr was alexandra very helpful not had that for a while.. tv does not have normal tv just apps.... but hey ho had a great time and it wax beautiful.. i would definitely stay again.. lovely cleaners who we passed in hall way and great central location... well impressed
Serena
Serena, 4-night trip
Verified
8/10 Very good
Sep 6, 2024
Great experience
I recently stayed at the hotel for 15 days and had a generally good experience. The room was clean and tidy throughout my stay, and I appreciated the attention to detail in maintaining it. Luciana, the cleaner, was especially friendly and responsible, which added to the positive experience.
However, there are a couple of areas for improvement. It would be more considerate to provide an instruction card for the laundry machine. Additionally, the shower pressure was weaker than I expected. Navigating the stairs with a 23kg baggage was also quite challenging, and I would recommend considering this for guests with heavy luggage.
One last suggestion: it would be helpful if the admin could provide a simple confirmation when inquiries regarding check-in are received, even if the check-in details are only provided 48 hours before arrival. This reassurance would go a long way in improving communication.
Overall, a pleasant stay with just a few minor inconveniences.
Verified traveler
15-night trip
Verified
10/10 Exceptional
Jun 4, 2024
As always, we love Victoria while traveling to UK.
Trailer
Trailer, 10-night trip
Verified
10/10 Exceptional
Feb 17, 2023
Overall my stay were good. The property very clean. But not suitable for senior citizen or guest with knee joint pain as the property is walk up staircase.
Leong
Leong, 3-night trip
Verified
10/10 Exceptional
May 21, 2023
Everything perfect. Reading station / Rail air 5 min walk. Shops and restaurants downstairs. Self check in smoothly. Much worthier than staying in a hotel. Definitely stay here again.
Wai Yan
Wai Yan, 3-night trip
Verified
2/10 Poor
Jan 2, 2024
Would not stay again!
No hot water, two chairs instead of a sofa in the living room, terrible customer service!
Verified traveler
2-night trip
Verified
2/10 Poor
Apr 16, 2024
Noisy!
I’vee been hostesses on this place many times, but unfriendly the quality are going down e the communication of the reservation staff was complicated.
Verified traveler
2-night trip
Verified
8/10 Very good
Oct 13, 2022
Good but could be easier.
Central, close to the station. Good for going into London or Windsori, Lego land 35 minutes away.
Getting the codes for the entry was a bit of a faf. With contact telephones with a Brazil number.
Read your email carefully. They leave it very late to get the necessary information.
Martin
Martin, 2-night trip
Verified
2/10 Poor
Apr 11, 2024
Noisy
I sent a message in advance asking for an apartment on the back side, because I already knew that the location is very noise. The office replied me confirming the availability, but then, when i arrived it was number 6 apartment, afront of the streets. I asked to the team to arrange another apartment, but the didn’t. So, my stay was a bit stressful!
Lucia
Lucia, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2022
In general: the apartment is extremely clean, beautiful and right in the centre of Reading! The communication with the property is excellent and the service as well.
There was a problem with the water temperature regulation that could not be fixed quickly. The communication with the property was excellent, they always replied very quickly and with detailed information. When the issue was not fixed after a week, I prompted them more often and they moved me to another apartment as soon as possible.
Also, I always received the check-in instructions later than the 48hrs, but always on time or quickly after I enquired about it.
Would stay there again!
Constanze
Constanze, 27-night trip
Verified
6/10 Good
Jul 16, 2024
Requested property to resend the instructions to get into the apartment and was resent them a day after the 2nd day, so lost a full night and requested refund via expedia and declined. Poor communication
Julie
Julie, 3-night trip
Verified
4/10 Fair
May 15, 2023
Leak? Please clean up and shut up.
My apartment had a flood at 2100 that covered the whole living room with water. I get that this happens, and the communication via the WhatsApp and helpline was good, as I could send them a video of the flood, but having used every single towel and the shirt off my own back to clean up an entirely soaked living room I would have expected and appreciated some sort of compensation from the mgt team. As the property isn’t manned I was told at 2100 by the helpline (who did actually seem to care) that I should clean up as best as I could and someone from housekeeping would be with me by 10am with fresh towels. At 11am, desperate for a shower and having already messaged to chase up, the local mgt team knocked on my door. Whilst they told me I was a ‘great guest’ for having cleaned up, put all the towels on a spin and had been busily drying the sofa cushions again the radiator, there was little acknowledgement that I’d spent 1 hour of my own time cleaning up water that covered the entire living room. My bags were soaked and I had used every towel and couldn’t even shower in the morning. Throughout the rest of my stay I kept expecting a knock on the door with a thank you or my first night refunded, but instead I left thinking they only really cared about where the leak came from, and not about my first night which mainly consisted of cleaning up water. They could have recovered both the building and guest experience but chose not to.
Lee
Lee, 2-night trip
Verified
2/10 Poor
Oct 24, 2022
Efficiency is not at all efficient
It saddens me to say that this efficiency hotel, is actually not efficient at all. It started with the Code required to access the apartment. Can you imagine, realizing you have no access to enter your hotel room while at the airport, then try to contact customer service for it while in transit bc no information was emailed? That was the 1st leg of this disastrous stay. Truly unfortunate since we stayed there1 year ago & it was great! The 2nd part, inexcusable. Upon arrival, the bathroom floor was filthy, hair in the shower, on the floor, in the sink, worse, in the bed. The bed clothes smelled like someone else’s b.o. My Husband & I were so tired from traveling when we got there that we slept on the couch & figured we’d deal with this later. Upon awakening, we noticed that the advertised Cafe Dulce Machine Nescafe Cups to have a delicious brew where no where in site. I don’t know about you my Weary Bleary Traveling friend but no Coffee, how would you deal? I contacted Guest Services, and after 15 minutes of Pop Music someone picked up,exclaimed how sorry they were, that someone will arrive Monday to deliver the Coffee Maker & Wednesday to clean.
This call was made on Sunday. Mgmnt em'd us to gain access for a water main issue & for a pest control thingy. “I’m sorry” Is an excuse to continue bad services, This Hotel could have done so much better by simply asking or saying,“How can we make this right or refund us a night!""0" is my rating. Hope this helps you.
No access code was given even after 4 hours of the check in time. Additional deposit requirements wasn't made clear during the booking. On top the hot water was not working. Property was clean and tidy. Communication was struggle in the beginning. I need refund
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 18, 2021
The apartment seemed to lack some kitchen utensils, for example, there were no knives beyond the butter knives, which made cutting bread a challenge.
Furthermore, the boiler had to be reset constantly. We did not consistently have hot water, to the point that showering was very unpleasant because the only water we had was freezing cold.
The rest of the apartment, including cleanliness, was great, though.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Sep 6, 2021
Beautiful Apartment in the center of town. Would highly recommend!!!