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The Whitehall Houston

4.0 star property
Hotel with outdoor pool, near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Interior
Lobby sitting area
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
The Whitehall Houston, situated near Downtown Aquarium and George R. Brown Convention Center, offers a luxurious retreat with shopping on site and a coffee shop. Unwind at the outdoor pool or explore the nearby attractions with help from the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY870
CNY1,018 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, 1,234 reviews
The price is CNY709
CNY957 total
includes taxes & fees
Jun 2 - Jun 3
Holiday Inn Houston Downtown by IHG
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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Daikin Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston William Hobby Airport (HOU) - 20 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston Station - 25 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, you'll be just a 5-minute drive from Toyota Center and Daikin Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 40 per night; includes in/out privileges)
DONE

Offsite

    • Free area shuttle within 1.0 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 per person

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?

Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Whitehall Houston?

Yes, there's an outdoor pool. The pool will be unavailable from March 4 2025 to April 13 2025 (dates subject to change).

Are pets allowed at The Whitehall Houston?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Whitehall Houston?

Yes. Valet parking costs USD 40 per night.

What are the check-in and check-out times at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at The Whitehall Houston and nearby?

The Whitehall Houston has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near The Whitehall Houston?

Yes, there's an onsite restaurant.

What's the area around The Whitehall Houston like?

The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.

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The Whitehall Houston Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Bed
Restaurant
Shower
Refrigerator
Lobby
Food

What guests liked

  • The property's shuttle service was convenient and efficient, making it easy to commute to the airport and other nearby locations. (7 reviews)
  • The hot tub was perfect, providing a relaxing experience with great views and comfortable surroundings. (3 reviews)
  • Breakfast was consistently praised as delicious and excellent with a wide variety of options. (9 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Great stay

We had a great time at your property. Would definitely recommend it to friends and family.
Julio, 3-night trip

10/10 Exceptional

Definitely a gem downtown

Had a good time, loved the vibe, will definitely stay here again
3-night trip

8/10 Very good

Customer service was fantastic. Food was excellent. Pool was fun. Bed was just average and shower a bit dirty.
1-night trip

10/10 Exceptional

What A Gem!

Beautiful and Very Classy Hotel/ Full of Charm.
Illeana, 1-night trip

6/10 Good

Great service but very old rooms

The rooms are old and the door doesn’t close correctly! We can see the corridor light from the bed
noelia, 1-night trip

10/10 Exceptional

Good stay, staff was very helpful.
Terren, 3-night trip

8/10 Very good

Great stay
Luis, 3-night trip

10/10 Exceptional

Good location. Reasonable price
1-night trip

10/10 Exceptional

Very nice staff , clean , quiet, love it !!
Liza, 1-night trip

10/10 Exceptional

Good hotel
Ejomafuvwe, 1-night trip

10/10 Exceptional

Great Hotel/Great Staff-Especially John and Nelli!
Peter, 3-night trip

10/10 Exceptional

Great Hotel with great service. Will definitely stay again
Ricardo, 1-night trip

10/10 Exceptional

Great property with a fine and dedicated client service
Luis, 1-night trip

6/10 Good

This was a nice property to stay at if you are looking for something simple within the city
Martíse, 4-night trip

10/10 Exceptional

Always decent

The Whitehall is a good place to stay that has consistently nice rooms and good staff.
Catherine, 1-night trip

10/10 Exceptional

First but not the last stay here!

Check in was good valet was a little confusing but the valet guys were very nice. Overall the room and hotel was nice. I will definitely stay again!
Liesl, 1-night trip

10/10 Exceptional

The fragrance throughout the hotel was amazing. The customer service at the front desk and at the hotel restaurant were top notch.
Maurice, 2-night trip

10/10 Exceptional

clean facility, and friendly staff. location is superb
nonso, 3-night trip

2/10 Poor

Don’t. Do. It.

We hotel is extremely misleading. Once checking out there were several hidden fees and when asked about it, the receptionist was rude at check-in. Not worth it. At all. Will never stay at this dated moldy poor plumbing hotel again.
Brittanee', 2-night trip

8/10 Very good

I would recommend this place
Terence, 1-night trip

10/10 Exceptional

The staff was so friendly and accommodating. The hotel was clean and well kept for being older.
Carrie, 1-night trip

10/10 Exceptional

Staff were so friendly. Restaurant was very good. Great coffee!
iain, 3-night trip

10/10 Exceptional

Amazing stay. Bartender is great
Delorna, 1-night trip

10/10 Exceptional

The lobby was beautiful, the staff was so nice, and it was so easy to get an Uber at any time. The rooms were just a bit outdated, but they had everything we needed, and overall, we had a great stay.
Ginger, 2-night trip

10/10 Exceptional

Nico option in Donwtown area

STayed for 3 days while attending a conference. Very comfortable, high level staff. Restaurant could be better
Sergio, 3-night trip