The Whitehall Houston

4.0 star property
Hotel with outdoor pool, near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Interior
The Whitehall Houston, situated near Downtown Aquarium and George R. Brown Convention Center, offers a luxurious retreat with shopping on site and a coffee shop. Unwind at the outdoor pool or explore the nearby attractions with help from the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY862
CNY1,008 total
includes taxes & fees
Jul 3 - Jul 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 1.5 km
  • Rice University - 6 min drive - 8.2 km

Getting around

  • Houston William Hobby Airport (HOU) - 20 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston Station - 25 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, you'll be just a 5-minute drive from Toyota Center and Daikin Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 40 per night; includes in/out privileges)
DONE

Offsite

    • Free area shuttle within 1.0 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?

Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Whitehall Houston?

Yes, there's an outdoor pool.

Are pets allowed at The Whitehall Houston?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Whitehall Houston?

Yes. Valet parking costs USD 40 per night.

What are the check-in and check-out times at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at The Whitehall Houston and nearby?

The Whitehall Houston has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near The Whitehall Houston?

Yes, there's an onsite restaurant.

What's the area around The Whitehall Houston like?

The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.

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The Whitehall Houston Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Bed
Restaurant
Shower
Refrigerator
Lobby
Microwave

What guests liked

  • The on-site restaurant and bar offered great food and excellent service with friendly and attentive staff. (11 reviews)
  • The soaking tub was perfect and a highlight of the stay. (4 reviews)
  • The property's shuttle service was convenient and efficient, making it easy to commute to the airport and other nearby locations. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay!

My stay was great.
Claudia, 2-night trip

10/10 Exceptional

My stay at this hotel was amazing, clean and will definitely stay here again.
Ashley, 1-night trip

10/10 Exceptional

I was a wonderful experience and we received complimentary drink vouchers.
Diana, 1-night trip

10/10 Exceptional

It was an amazing stay. I wish they had more options when it came to food ex
Shanea, 4-night trip

6/10 Good

Location was great. Beds were very comfortable. Room needed updates, furnishings were beat up.
Phanmany, 1-night trip

10/10 Exceptional

Great
Philip, 2-night trip

8/10 Very good

Hotel and service was great. The location downtown was not as desirable and the pool (right next to the freeway) is anything but useful. Other than that, the stay was very comfortable.
Blair, 1-night trip

10/10 Exceptional

Definitely a gem downtown

Had a good time, loved the vibe, will definitely stay here again
3-night trip

8/10 Very good

Great stay

We had a great time at your property. Would definitely recommend it to friends and family.
Julio, 3-night trip

10/10 Exceptional

great place to day stay, very clean and hotel staff were very kind.
Ashlyn, 1-night trip

10/10 Exceptional

Recommended

Great day. Very hospitable staff will return another time.
Phillip, 1-night trip

8/10 Very good

Customer service was fantastic. Food was excellent. Pool was fun. Bed was just average and shower a bit dirty.
1-night trip

10/10 Exceptional

Great area
Juan Trevino, 1-night trip

10/10 Exceptional

10/10 would stay again
Viviana, 3-night trip

10/10 Exceptional

Very friendly staff. I loved it there. I would stay there again.
Jazmin Jisela, 2-night trip

10/10 Exceptional

Great service at every level especially at the front desk and the restaurant. They seem to be very attentive to the fine details. They were sure to recognize me by name on sight by the second day of my stay. Now that quality
Hughan, 4-night trip

10/10 Exceptional

This was a wonderful hotel to stay at. The staff were friendly, helpful and kind. Close to the tram and bus stops. Food was good anytime we used the restaurant. Would stay here again
Kristi, 5-night trip

10/10 Exceptional

Helpful staff, convenient location, comfortable environment
James, 3-night trip

10/10 Exceptional

What A Gem!

Beautiful and Very Classy Hotel/ Full of Charm.
Illeana, 1-night trip

8/10 Very good

Good overnight stay. Close to Passport Agency.

We chose this hotel for an overnight stay because of its close proximity to the Houston Passport Agency. The hotel was good but the room was a little outdated. It was comfortable and clean. Just didn’t like that there is no option to self park and guests have to avail valet parking. Completely understandable because of the area where the hotel is. Other than that, it was all good.
Andrew, 1-night trip

10/10 Exceptional

Helpful and friendly staff.
Merlin, 8-night trip

6/10 Good

We weren’t too impressed with the room as a whole. Plus the toilet was not sealed to the ground. Just not what we expected overall quality wise
Josh, 2-night trip

8/10 Very good

Great staff
Daniel, 1-night trip

6/10 Good

Our stay was great but there was some downs about it like the restroom not being too clean, their was smudge paint in the restroom trim and door, we didn't have a mini fridge when we got into the room so I had to request one which I figured I didn't have too because all rooms should have one no matter what.
1-night trip

10/10 Exceptional

Everyone at The Whitehall was so friendly and helpful! Food options were also excellent and the quality was impeccable. I would definitely stay here again!
Mary Lynn, 1-night trip