By the shores of Stingray Beach, Suites Colonial offers a tranquil retreat with continental breakfast and dry cleaning services. Stay connected with in-room WiFi, enjoy multilingual staff assistance, and unwind knowing that babysitting is available for when you need it.
When you stay at Hotel Casa Colonial Cozumel, you'll be just a 5-minute drive from Stingray Beach and Cozumel Maritime Terminal. Free WiFi is an added perk, and guests looking to stay active can check out the nearby scuba diving and snorkeling. Also, this hotel is 5.6 mi (9 km) from Chankanaab National Park and 5.7 mi (9.3 km) from Chankanaab Beach Adventure Park. The room service and helpful staff get good marks from fellow travelers.
At a glance
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Hotel size
28 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Discount at nearby fitness center
Bicycle rentals nearby
Horse riding nearby
Scuba diving nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Smooth flooring in room
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 306 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 001-007-005224/2025
Also known as
Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel
Frequently asked questions
Does Hotel Casa Colonial Cozumel offer free cancellation for a full refund?
Yes, Hotel Casa Colonial Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Colonial Cozumel?
Yes, dogs are welcome. There's a charge of MXN 306 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Casa Colonial Cozumel?
Sorry, there's no onsite parking at Hotel Casa Colonial Cozumel.
What are the check-in and check-out times at Hotel Casa Colonial Cozumel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Casa Colonial Cozumel and nearby?
Have fun with nearby activities like cycling, fishing, and horseback riding.
What's the area around Hotel Casa Colonial Cozumel like?
Hotel Casa Colonial Cozumel is in Colonia Centro, a short 4-minute walk from Cozumel Maritime Terminal and 4 minutes' walk from San Miguel Church.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Bar
Live music
Restaurant
Bed
Shower
Downtown
Reviews
Verified
10/10 Exceptional
Jan 7, 2026
We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Caroline
Caroline, 7-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Melissa
Melissa, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
BLANCA
BLANCA, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2025
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
vijay
vijay, 7-night trip
Verified
8/10 Very good
Mar 27, 2025
Very clean, good value
Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Jean Pierre
Jean Pierre, 3-night trip
Verified
10/10 Exceptional
Nov 20, 2023
Great hotel. Value, comfort and overall experience was excellent
Randy
Randy, 1-night trip
Verified
8/10 Very good
Aug 1, 2024
Great location and very nice and helpful staff. Breakfast was really nice. Rooms need an upgrade and WiFi was in and out but overall a very good stay.
Thomas
Thomas, 3-night trip
Verified
6/10 Good
Feb 4, 2025
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Esthefany
Esthefany, 3-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Great location, spacious room, friendly staff
I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us
Rafael
Rafael, 1-night trip
Verified
8/10 Very good
Mar 26, 2024
This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…
Timothy
Timothy, 4-night trip
Verified
10/10 Exceptional
Mar 31, 2024
Fun Trip to Cozumel at Suites Colonial
My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.
Gregory
Gregory, 3-night trip
Verified
8/10 Very good
Mar 8, 2025
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Greg
Greg, 14-night trip
Verified
6/10 Good
Jan 2, 2025
It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.
Sean
Sean, 4-night trip
Verified
10/10 Exceptional
Dec 30, 2023
The other reviews are correct. It’s a simple but large condo with a bedroom, kitchen, sitting room and table area. Immaculately clean. Very good breakfast. Situated in the heart of downtown. Will absolutely stay again!
Dana
Dana, 4-night trip
Verified
10/10 Exceptional
Apr 15, 2024
I would say again nothing fancy but clean safe
Leslie
Leslie, 1-night trip
Verified
8/10 Very good
Nov 18, 2024
Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.
Barry Alan
Barry Alan, 4-night trip
Verified
8/10 Very good
Feb 19, 2024
Colonial suites is a great location!
Lots of great restaurants in the immediate area, and a short walk to the pier for diving.
Staff was very professional and friendly. I had a small issue, that was taken care of immediately.
Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.
Jan Alice
Jan Alice, 11-night trip
Verified
8/10 Very good
Nov 15, 2023
For a economical and convenient place to stay, you can't beat Suites Colonial. While the property is a little dated (aka 'charm'), the rooms are very clean and well appointed. Slept like a rock in the comfortable bed. Water pressure is a little low in the shower so easy on the shampoo.
Barry
Barry, 3-night trip
Verified
10/10 Exceptional
Apr 23, 2024
They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!
Jonathan
Verified
6/10 Good
Feb 25, 2024
Was central to San Migel. Room is dark, lacks sunlight. No balconey. Requires updating.
Staff are great.
Jack
Jack, 5-night trip
Verified
8/10 Very good
Oct 20, 2024
We were only in Cozumel for one night so it was perfect for us. Located right on the square we could have easily walked to it if we had known our way around. It’s close to the ferry and the ocean. Lots of local shops and restaurant options within walking distance. The hotel is cute, clean, & comfortable. It is an older property but suited us well for the night. Check in was fast and we were able to have a late check out and room upgrade with our Expedia VIP benefits. The waitress at breakfast was super sweet and took great care of us. Service with a smile is always appreciated! Breakfast was simple but cooked to order and fresh. Would stay here again!
Aleisha
Aleisha, 1-night trip
Verified
8/10 Very good
Jan 10, 2025
Location is great and staffs are wonderful.
Breakfast is great.
But amenities were out dated, fridge is leaking, no microwave.
Staff are very accommodating, but hotel really needs renovation.
Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
Jian
Jian, 9-night trip
Verified
6/10 Good
Jan 29, 2025
While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
the hotel is in the centre of the town, so everything is accesible