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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Cancun hotel with pool bar and bar/lounge

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, laptop workspace, blackout drapes, soundproofing
Residence Inn by Marriott Cancun Hotel Zone offers a sun-kissed retreat in Zona Hotelera. Guests love the breakfast, pool, and value of this hotel with 2 outdoor pools and laundry facilities. Relax at the rooftop terrace or grab a bite to eat at Pick&Chill Rooftop Snack.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour fitness center
  • Pool bar
  • Bar/lounge
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is CNY634
CNY819 total
includes taxes & fees
Oct 15 - Oct 16

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(104 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 53 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Balcony

Studio, 2 Queen Beds, Non Smoking, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(142 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 49 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Non Smoking, Balcony

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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8.6 out of 10, Excellent, 2,284 reviews
The price is CNY691
CNY866 total
includes taxes & fees
Oct 15 - Oct 16
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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 4 min drive - 4.6 km
  • El Rey Ruins - 5 min drive - 4.9 km
  • Delfines Beach - 5 min drive - 5.3 km
  • Riviera Cancun Golf Resort - 6 min drive - 5.0 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive
  • Free airport shuttle

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. There's a free airport shuttle and a poolside bar, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2540 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Golf clubhouse on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 3 per night

Optional extras

  • Hosted evening meal costs USD 30

Renovations and closures

The property will be renovating from August 19 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?

Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there's free self parking.

Is airport shuttle service offered by Residence Inn by Marriott Cancun Hotel Zone?

Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.

What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?

Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness center.

Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.

Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Residence Inn by Marriott Cancun Hotel Zone like?

Residence Inn by Marriott Cancun Hotel Zone is located on the Strip in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. Travelers say that the hotel is in a great location.

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Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Location
Airport
Restaurant
Taxi
Beach
Car

What guests liked

  • Breakfast options were varied and delicious with something new every day. (106 reviews)
  • The rooftop pool area was spacious, clean, and perfect for relaxing with great views. (57 reviews)
  • The gym was clean, well-maintained, and had a good assortment of equipment. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Viva!

Great in cleanliness and staff are accommodating. I appreciate the security in place for all guests safety.
Jerico, 1-night trip

10/10 Exceptional

Great place and service!

Everyone was so nice! We felt so welcomed! The service was fantastic and customized to our stay, we really enjoyed getting to know all the staff and they had great recommendations of things to do and see in the area. Only downside is location, to get anywhere you need an Uber or other form of transportation; however, we loved the shuttle service to the beaches in the Hotel Zone and it was always easy to find an Uber. Hope you enjoy this place as much as we did!
Kade, 6-night trip

10/10 Exceptional

Everything excellent!
Silvia, 2-night trip

10/10 Exceptional

Everything was great, good breakfast great staff clean nice size rooms and also affordable with 2 nice size pools
Jacques Kevonta, 3-night trip

10/10 Exceptional

Excelente hotel
ARELI SALINAS, 3-night trip

10/10 Exceptional

Nice place to stay
Hector, 1-night trip

10/10 Exceptional

Amazing hotel for the price, good location close to airport and really nice bedroom
Javier, 1-night trip

10/10 Exceptional

Really good!

They check us inn 2 hours before the check inn and that was so helpful for us traveling with 2 kids. The pools are good and the food and drinks really good.
Joannie, 1-night trip

10/10 Exceptional

We stayed there for a week and it was a good experience, clean rooms, friendly staff and good breakfast. Besides the location and how far it is from everything, I would definitely stay there next time
Elmehdi, 7-night trip

10/10 Exceptional

Excelent stay.
Hector, 1-night trip

10/10 Exceptional

Second time staying. Great property
Montrail, 1-night trip

8/10 Very good

Clean and modern decor everything was good excep
Leticia, 1-night trip

10/10 Exceptional

Great quick stay, hotel rooms were nice.
Andres, 1-night trip

10/10 Exceptional

Nice pool bar and awesome variety of breakfast buffet every day .nice and friendly staff
Gokul, 6-night trip

10/10 Exceptional

The hotel was amazing and the staff went above and beyond to make my stay amazing!
My room
My room
My room
My room
Patrick Sean, 7-night trip

10/10 Exceptional

Good hospitality
Karan Shitalkumar, 3-night trip

10/10 Exceptional

Great place for a quick getaway!!
Fernando, 3-night trip

10/10 Exceptional

Great spacious rooms, off the main highway, easy access and easy check in, everything in immaculate condition, 2 pools on the 3rd floor, rooftop!
Cesar, 1-night trip

8/10 Very good

Location isn’t the best but a beautiful hotel
Gloria, 3-night trip

10/10 Exceptional

This is beautiful place to stay lovely and enjoy your special time with your family
Wilfredo, 6-night trip

6/10 Good

Great place, better A/C at night

Great place to stay, the a/c was set to not go lower than a set number which wasn’t cool enough to me. Was hot at nights plugged in a small travel neck fan to work over night while I slept. Other than that everything else was great
Cedrick, 3-night trip

10/10 Exceptional

Very friendly staff. Great breakfast and clean. We will definitely return here.
Gary, 14-night trip

10/10 Exceptional

This place is amazing! Great room with everything you need, excellent staff, wonderful pool and a great breakfast. I would definitely recommend a stay here
Patrick, 1-night trip

10/10 Exceptional

Great staff service.
Ray, 1-night trip

10/10 Exceptional

Rooms were clean and staff very accommodating and friendly.
April, 4-night trip