The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Luxury hotel with spa, near The Amp Ballantyne

Choose dates to view prices

Located in Charlotte, The Ballantyne, A Luxury Collection Hotel offers a tranquil retreat with a poolside bar and grocery store on site. Treat yourself to rejuvenating spa treatments or al fresco dining at Gallery Restaurant. With high-speed WiFi, an art gallery, shopping and 2 indoor pools available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
The current price is CNY2,133
CNY2,459 total
includes taxes & fees
Apr 19 - Apr 20

Why we love this property

Pool paradise for all
Luxury hotel featuring two indoor pools and a seasonal outdoor pool with cabanas. Guests enjoy the hot tub and poolside bar.
Garden and gallery views
This luxury hotel offers a blend of art and nature. A rooftop garden pairs with an art gallery, while diners enjoy lush garden or golf views.
Culinary hub
Savor American dishes with garden views. Enjoy drinks at three bars or unwind in the cafe. Continental and vegetarian breakfast options await.

Room options

Available filters for rooms
Showing 23 of 23 rooms

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(29 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Park View

9.8 out of 10
Exceptional
(16 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Balcony, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Cottage, 4 Bedrooms, Balcony

  • 341 sq m
  • Sleeps 8
  • 4 Double Beds

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(13 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • Park view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

What's nearby

  • The Amp Ballantyne - 6 min walk - 0.5 km
  • Ballantyne's Backyard - 6 min walk - 0.5 km
  • Reclining Bulls Statue - 14 min walk - 1.2 km
  • Ballantyne Country Club - 16 min walk - 1.4 km
  • Carowinds Theme Park - 10 min drive - 18.7 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive
  • Concord, NC (USA-Concord Regional) - 37 min drive
  • Charlotte Station - 22 min drive
  • Free area shuttle

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sabor Latin Street Grill - ‬8 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Summit Coffee - ‬9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte puts you within a 15-minute drive of SouthPark Mall and The Amp Ballantyne. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis, and Gallery Restaurant, one of 2 restaurants, serves American cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 244 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite RV/bus/truck parking
    • Uncovered onsite self parking (USD 20 per night; includes in/out privileges)
    • Uncovered onsite valet parking (USD 30 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free area shuttle within 1 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Children's menu
  • Children's games
  • Pool gate

What to do

  • Shopping
  • Use of nearby fitness center
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ziplining nearby
  • Winery tours nearby

Working away

  • 29 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (6230 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour health club
  • An indoor pool
  • Seasonal outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 34
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels
  • First-run movies
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Outdoor Pool Bar - Onsite bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Parking

  • Uncovered self parking costs USD 20 per night with in/out privileges
  • Uncovered valet parking costs USD 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer free cancellation for a full refund?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes. Self parking costs USD 20 per night. Valet parking costs USD 30 per night. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Ballantyne, A Luxury Collection Hotel, Charlotte and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Ballantyne, A Luxury Collection Hotel, Charlotte also has 3 bars, an indoor pool, and a 24-hour health club, as well as a sauna, a picnic area, and a garden.

Are there restaurants at or near The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, there are 2 onsite restaurants, featuring alfresco dining, American cuisine, and garden views.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Ballantyne, A Luxury Collection Hotel, Charlotte like?

The Ballantyne, A Luxury Collection Hotel, Charlotte is in Ballantyne, a short 8-minute walk from The Amp Ballantyne.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site dining options and nearby restaurants offer a variety of great food and excellent service. (11 reviews)
  • The spa services and facilities were excellent, providing a wonderful and relaxing experience for guests. (12 reviews)
  • The property features a large and nice outdoor pool, as well as a spacious indoor pool with three jacuzzis. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Building
Restaurant
Bed
Spa
View
Amenities
Golf

Reviews

Verified

10/10 Exceptional

Great
Kiliya, 3-night trip
Verified

8/10 Very good

Bed was super comfy Room service delicious
Elizabeth, 1-night trip
Verified

10/10 Exceptional

This hotel is always amazing I find it so welcoming and relaxing.
David, 2-night trip
Verified

10/10 Exceptional

Room was fantastic and the staff were excellent. Will definitely come back for any special occasions.
Walter, 1-night trip
Verified

8/10 Very good

Staff were very nice. Spa services were great. Comfortable place to stay. Welcoming lobby area.
Angela, 1-night trip
Verified

10/10 Exceptional

Great stay
Wudeneh, 3-night trip
Verified

10/10 Exceptional

The room air was very comfortable and we had a wonderful nights’ sleep. Impeccably clean room. Love the coziness of the bathroom.
Donna, 1-night trip
Verified

10/10 Exceptional

Great scenery and a relaxing environment. Wonderful retreat!
Antoine R, 1-night trip
Verified

8/10 Very good

Always a wonderful place to stay. So glad they put in a second hot tub. Wonderful staff at the motel and always in the spa. Best Christmas ever
carol, 2-night trip
Verified

10/10 Exceptional

Room was very clean and the outdoor pool was amazing!
Terri, 1-night trip
Verified

10/10 Exceptional

The gentleman who brought in our luggage and the women behind the desk were welcoming and very helpful. Great staff. Would have Liked seating in the lobby during gingerbread tea.
Carmen, 3-night trip
Verified

10/10 Exceptional

Great overall stay. Beutiful hotel.
Sabina, 1-night trip
Verified

10/10 Exceptional

Amazing stay!
Marjorie, 1-night trip
Verified

10/10 Exceptional

amazing stay
vitaliy, 1-night trip
Verified

10/10 Exceptional

I will admit I had some reservations due to the price per hotel room, but the staff's professional nature and quick responses were exceptional. The decor and luxuriousness definitely made me feel like a VIP. I would certainly stay here again- especially for the quality of the bed and the shower!
Shannon, 1-night trip
Verified

8/10 Very good

The views were fantastic.
Walkis, 1-night trip
Verified

10/10 Exceptional

Great hotel, very clean and staff is amazing.
christopher, 1-night trip
Verified

10/10 Exceptional

Clean and comfortable room. Quality room service. Good food.
Eric, 2-night trip
Verified

10/10 Exceptional

Great service. Extremely clean.
Essence, 2-night trip
Verified

10/10 Exceptional

Excellent service and food.
Stewart, 1-night trip
Verified

10/10 Exceptional

Great hotel and great service
Teresa, 5-night trip
Verified

10/10 Exceptional

It was a great stay!!
Maudeline, 2-night trip
Verified

10/10 Exceptional

This hotel is beautiful! Staff was friendly and the rooms were so perfect!
Timothy C, 1-night trip
Verified

10/10 Exceptional

Everything great
Vicky, 3-night trip
Verified

10/10 Exceptional

The Ballantyne is likely the best hotel in the Charlotte region.
Lurrie, 4-night trip