4/10 尚可
2025 年 8 月 11 日
Never got the R&R hoped for.
Wasn't until check in that my friend and I were informed that there was no housekeeping because our stay was just 3 nights. Mattress on the sofa bed was old so caused discomfort, informed front desk Wednesday night. Had to remind staff next morning and had to wait til after 1pm for Maintenace to come and replace it with a new one. Paid extra for a room with the jetted tub.1 of the 4 jets wasn't working. Around 5.10am morning of our check out we were awakened by loud stomping from the newly checked in occupant of the Suite directly above us. Called front desk around 5.25am to complain about the disturbance. Was informed quiet time ends at 5.30am. Grill/ Restaurant on the premises lacks choice of healthy options during mid-week stays. I have to give credit to the staff who were phenomenal and very accommodating, and the facility was outstandingly clean, but my friend and I came for much needed R&R but instead became stressed ref the sofa situation, limited healthy menu choice and the disturbance so early in the morning was the last straw. We were 2 retired widowed ladies who just needed a break/some pampering who tried to get away from cooking, cleaning and disturbed sleep only to find ourselves experiencing all of the above because we discovered that the Resort is infact a Time Share.
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