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The Royal Sands Resort & Spa All Inclusive

4.0 star property
Beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

Escape to The Royal Sands Resort & Spa All Inclusive, an upscale family-friendly property near La Isla Shopping Mall. Soak up the sun on the white sand beach, enjoy a swim-up bar and 2 poolside bars or indulge in international cuisine at one of 4 on-site restaurants.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave
  • Television
The current price is CNY1,986
CNY2,436 total
includes taxes & fees
Apr 29 - Apr 30

Why we love this property

Beachside bliss
Premium beach amenities await at this all-inclusive retreat. Waterfront activities, from volleyball to snorkeling, line the white sand shore.
Spa sanctuary
A full-service spa, sauna, and hot tub create a relaxation paradise at this property. Daily spa treatments include facials, body wraps, and in-room massages.
Premium sleep experience
The room boasts a pillowtop mattress with premium bedding. Blackout drapes improve sleep quality. In-room massages add luxury.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(55 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.2 out of 10
Wonderful
(25 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(153 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(95 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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Aerial view
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
  • Pool
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  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 6,466 reviews
The price is CNY1,820
CNY2,234 total
includes taxes & fees
Apr 29 - Apr 30
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About the neighborhood

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Free area shuttle

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 15-minute walk of Hotel Zone Beaches. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All inclusive

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 25
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
    • Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
    • One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite extended parking
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Paddleboard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Pool table
  • Air hockey
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Marina
  • 4 outdoor tennis courts
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-013-002391/2025

Also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Royal Sands Resort & Spa All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at The Royal Sands Resort & Spa All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?

Yes, there's free extended parking.

What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.

What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.

Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?

Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around The Royal Sands Resort & Spa All Inclusive like?

The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.

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Reviews

The Royal Sands Resort & Spa All Inclusive Reviews

8.6

Excellent

9.4

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, clean, and enjoyable with stunning blue water and plenty of fun activities for all ages. (223 reviews)
  • The pools were huge, heated, and crystal clear, offering a fun experience for all ages. (179 reviews)
  • The spa at this property offers excellent services, including massages, with many reviewers praising the skilled and attentive staff. (23 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Drinks
Buffets
Family friendly
View
Booking

Reviews

Verified

10/10 Exceptional

Una propiedad muy grande con muchas amenidades. Personal muy amable
Alfredo, 2-night trip
Verified

10/10 Exceptional

Las instalaciones
Juan, 3-night trip
Verified

6/10 Good

Don't call it all inclusive if half the things offered are extra.
Anton, 4-night trip
Verified

6/10 Good

It’s all-inclusive with many exceptions. You feel like you are being nickel and dimmed.
Amanda, 5-night trip
Verified

8/10 Very good

The staff was great and we enjoyed ourselves. Being able to do laundry was a plus.
April, 7-night trip
Verified

8/10 Very good

We did the all-inclusive! Rooms were clean, staff was friendly, all inclusive got us all food and drinks you can eat including the room service which was awesome. Food quality was not great! I think they can definitely improve on that. Way too many pork options, suggestion would be to balance out the meat so there’s chicken, beef, pork and seafood so everyone can enjoy what they like. Overall amazing resort, would definitely recommend!!
Zeeshan, 6-night trip
Verified

10/10 Exceptional

Really great time at this property. Staff is great. Food options are good but could be great. Really love the location and the amenities. Will definitely go back in a couple years!
Prashanth, 3-night trip
Verified

10/10 Exceptional

Best experience ever
Sunny, 7-night trip
Verified

10/10 Exceptional

Great resort. we loved it.
Pradeep, 6-night trip
Verified

10/10 Exceptional

Awesome time!
Christopher R, 5-night trip
Verified

10/10 Exceptional

Very good atention!! Good food and beautiful hotel!
Maria Guadalupe, 5-night trip
Verified

10/10 Exceptional

The beach was beautiful and not overcrowded. The concierge service (Dylan) was the best I’ve ever dealt with. I’ve never experienced someone that took our satisfaction so personal.
Michael, 5-night trip
Verified

10/10 Exceptional

Our second time here and another amazing experience. We cant say enough good things about the Royal Sands. The staff, the beach, the food, the room, the pools, the activities...were already excited to book our next trip there!
Jude, 8-night trip
Verified

10/10 Exceptional

Todos los servicios son excelente
Rosalba, 7-night trip
Verified

10/10 Exceptional

Property is beautiful and well maintained. Staff is courteous and respectful. Throughly enjoyed our stay.
Rupal, 3-night trip
Verified

10/10 Exceptional

This is our favorite place to stay in Cancun! 6 years and counting!
Cindi, 12-night trip
Verified

10/10 Exceptional

Friendly staff, great food, beautiful beach!
View from room
Saman Al, 5-night trip
Verified

10/10 Exceptional

Clean room, staff friendly, the ocean view is very good, the beach brings a lot of fun for kids, the food is good, everyday is different, Good experience.
Nice beach
Nice view
Aqua park for kids
Quiet night
Fen, 5-night trip
Verified

10/10 Exceptional

Room was clean, staffs were very friendly, nothing to complain about
Tao, 5-night trip
Verified

10/10 Exceptional

The resort is well maintained, pools were crystal clear. Our room was thoroughly cleaned and the beds were tightly made up each day. Staff are extremely hard working and welcoming. The buffet had a different theme each night and was a nice change from the al la cart restaurant.
Sherman, 15-night trip
Verified

2/10 Poor

Very unimpressed with the front desk and check in service- the resort was beautiful but the service has been horrible. We were here as holiday inn owners for 6 days and booked one day via Expedia as they didn’t have a 7th night available as an owner. Front desk was rude, made us change rooms even after they confirmed we would not have too, new room 4 towels for 6 people, no beverages or water in fridge, tried to move us without warning us (showed up at 930 am while we were sleeping then called us to tell us we needed to be out asap after telling me the night before we could stay in the room until 12pm), asked for late checkout as flight at 11:00pm and would pay extra was told no abruptly and rudely, room service was rude and was continually questioning how much food we were ordering (6 people in room and they kept fighting with me telling me there were only 3 in the room- had to call front desk to have them call room service to tell them there were 6 of us after multiple encounters), when arrived was 5 bottles of water in the fridge asked for more as 6 people and room service fought with me saying there was 10 bottles and didn’t want to send me more. Resort and food was great- services HORRIBLE- very unhappy as resort owners!!!!!!
Amber-Lee, 1-night trip
Verified

10/10 Exceptional

Most aspects of the property are great except that food choices are limited.
Shihong, 6-night trip
Verified

10/10 Exceptional

Excellent staff, great food choices, perfect room for a family!
Sandra, 8-night trip
Verified

6/10 Good

Good resort, restaurant choices are limited although food is okay. And activities are limited too - no activity on Saturday and Sunday
Weitao, 6-night trip
Verified

2/10 Poor

Family members had to switch rooms halfway through their stay due to time share holders. That’s what they say yet one family moved into the building the same one left from like they literally just switched buildings. Spa has crazy prices almost 300 Canadian for a 50 minute massage! 75 US for a pedicure but hidden cost of 19.99 us for nail polish. Buffet horrible! Not tasty and small limited choices. Shuttle only takes you to other resort and Mexican restaurant no where else. Beach nice but lots of choppy waves need to be careful it drops off in parts. Service poolside great and food is best at pool or sports bar. Ceramics expensive to do one small item was 40 us. It was just disheartening every way you look at it. We’ve been to Mexico several times and learned a lesson will never go to this resort again. Horrible experience for us all especially when you have to save up to go and then end up having this kind of experience.
Jordan, 7-night trip