El hotel lindo y como do, pequeño pero muy cómodo y las albercas muy ricas para un día increíble. En la piscina Lázaro es el mejor mesero, te tendrá súper mega atendido. La playa hermosa, la comida medio medio, jamás pude reservar en los restaurantes de especialidad y el que nos tocó cenar en la playa realmente sin sazón. De ahí en fuera todo bien!!!
Ileana Kristell
Ileana Kristell,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Janaina
Janaina,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Jorge A
Jorge A,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
It was ok
Monica
Monica,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Jessica H
Jessica H,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 19 日
Very old and out dated… food was sub par
Michael
Michael,3 晚家庭旅行
Orbitz真实住客点评
8/10 很好
2025 年 3 月 19 日
Yesenia
Yesenia,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Fantastic family friendly resort. The food, beverage, and staff were all better than expected given the price point. The condition of the facilities is the only drawback. There are noticeable improvements needed. Royal Solaris itself was noisy with thin walls, doors, ant self slamming doors.
All that said, I recommend for a budget and family friendly experience. Food was better than expected!
Jeremy
Jeremy,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 19 日
Minji
Minji,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 19 日
I stayed at the Royal Solaris hotel from March 13 to March 18, 2025, and unfortunately, my experience was extremely disappointing. On March 17, 2025, around 5:50 PM, after returning to the hotel and finding my room key card had stopped working, I went to the front desk to request a replacement.
The front desk staff member was not only unprofessional but also outright disrespectful. Despite providing my ID, they refused to issue a new key card and denied me access to my room. This was a blatant disregard for basic customer service, and the behavior of the staff was completely unacceptable.
It’s clear that this hotel cares very little about its guests. I strongly recommend avoiding this hotel at all costs. It’s a rip-off, and the lack of professionalism and courtesy made my stay unpleasant. This experience was more than frustrating—it was disgusting.
Do yourself a favor and look elsewhere for accommodations. You deserve better treatment.
Xiang
Xiang,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Andrius
Andrius,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 18 日
El menú del bufete repetido de un día a otro. La playa no permite bañarse en el mar porque tiene mucha roca.
Pedro López
Pedro López,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
♥️👌
Martha
Martha,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 17 日
Overall great stay! Some elevators were broken which was very inconvenient. Lots of food options.
Abigail
Abigail,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 15 日
Overall the place is well kept and clean! Loved that they had an area for kids . The beach was lovely. Waves but water was super warm.Food was ok , not terrible but would like to see more authentic Mexican food. Only thing is that there is an app to make reservations for the restaurants and no one informed me at check in so I wasn’t able to dine in the two restaurants that required reservations.
Edith
Edith,5 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 15 日
vida
vida,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
They can do better with the food
Milagros
Milagros,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 13 日
Brayan
Brayan,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
Alejandro Vicente was the best!!! He really made the stay there the best.