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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
View from room
Hallway
Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)
Lobby
Escape to the sun-kissed shores of Hyatt Zilara Riviera Maya Adults Only All Inclusive, where luxury meets tranquility. Indulge in a rejuvenating hot stone massage at the spa, or sip on a refreshing cocktail at the swim-up bar and poolside bar. With designer stores, live concerts and shows, fitness classes and yoga classes available daily - there is something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Hot tub
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY2,573
CNY2,573 total
includes taxes & fees
Jul 21 - Jul 22

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Ocean Front Swim Out King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

1 bedroom, premium bedding, down comforters, free minibar

1 King Bed Suite

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite

1 bedroom, premium bedding, down comforters, free minibar

2 Double Bed Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean View King Suite

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

1 bedroom, premium bedding, down comforters, free minibar

Pool View Swim Out King Suite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

1 bedroom, premium bedding, down comforters, free minibar

Tropical View Double

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, free minibar

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

1 bedroom, premium bedding, down comforters, free minibar

Tropical View King Swim Out Suite

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

1 bedroom, premium bedding, down comforters, free minibar

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

1 bedroom, premium bedding, down comforters, free minibar

Tropical View King

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Separate bedroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.9 km
  • Gran Coyote Golf - 8 min drive - 6.7 km
  • Tres Rios Ecopark - 8 min drive - 3.8 km
  • Playa Xcalacoco - 10 min drive - 8.1 km
  • Maroma Beach - 15 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel Intl. Airport (CZM) - 14 miles/22.5 km

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, German, Portuguese, Serbian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 291 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Access to nearby outdoor pool
  • Free use of nearby fitness center

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 54
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
ROOM

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only
HELP_OUTLINE

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?

Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is located on the waterfront in Riviera Maya. Popular attractions include Quinta Avenida, which is 13 minutes away by car.

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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Drinks
Restaurant
Entertainment
Buffets
Recreation
Spa

What guests liked

  • The pool area was clean, well-maintained, and offered a great spot for relaxation. (55 reviews)
  • The beach was stunning, clean, and had plenty of space with clear and warm water. (56 reviews)
  • The spa at this property is highly praised for its tranquil atmosphere, excellent staff, and top-notch treatments. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The staff were absolutely amazing and we had the best time staying here!
Brianna Lea, 3-night trip

10/10 Exceptional

Highly recommend

We had the best time, food was great, the beach was clean and the service was superb
Diana, 3-night trip

10/10 Exceptional

Beautiful accommodations and good food (tasty, variety)
Marlene, 4-night trip

10/10 Exceptional

excellent resort, spacious rooms, very clean, friendly staff, large beach area with fine white sand, completely smoke free, nice café with huge choice of beverages and snacks/cakes
Zhivka, 10-night trip

10/10 Exceptional

We loved our whole trip!
Kyra, 3-night trip

10/10 Exceptional

Staff provided great service!!
Cynthia Ann, 7-night trip

10/10 Exceptional

Beautiful resort with awesome staff!
Angela, 4-night trip

10/10 Exceptional

Beautiful resort! One of the nicest we have stayed at. Very modern!
Kathryn Elizabeth, 4-night trip

10/10 Exceptional

Felt very safe at the resort and entertainment was great!
Isabel Fredericka, 8-night trip

10/10 Exceptional

It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.
leeann, 2-night trip

10/10 Exceptional

The Hyatt Zilara is wonderful. All the staff are extremely kind and the food is delicious. There are so many activities to participate in and the grounds are clean and well taken care of. We loved our stay!!
Georgia, 5-night trip

10/10 Exceptional

Excellent adults only resort.
Susan, 7-night trip

10/10 Exceptional

Great service
Mario, 3-night trip

10/10 Exceptional

Many amenities, room views of ocean special.
David, 5-night trip

10/10 Exceptional

Everything was good
Aleksei, 5-night trip

10/10 Exceptional

My group of 4 couples had a fantastic time at Hyatt Zilara Riviera Maya. Everything was amazing from check-in to check-out. Great food, awesome drinks, cool entertainment, rooms were perfect! We loved the swim out feature, but I know every room there is great. Really nice beach, outdoor pool, and multiple bars. I could not recommend this place more!!!
Jacquelyn Susan, 5-night trip

10/10 Exceptional

THE FOOD IS EXCELENT. LOVE IT
Robert K Barackman, 1-night trip

10/10 Exceptional

Had a great stay Amazing food Recommend no more than 4-5 nights due to size of hotel
Axel, 3-night trip

10/10 Exceptional

Loved the beach front cabanas and romantic dinner on the beach! The hotel Is very clean and the staff is very friendly and are accessible immediately for any questions or requests. Thank you for arranging a wonderful stay!
Kavitha, 4-night trip

10/10 Exceptional

The experience was awesome. Would definitely do it again .
karina, 4-night trip

10/10 Exceptional

This resort is so great! Rooms are beautiful and clean. Staff is very helpful and nice. Food was great! Location is awesome basically feels like you’re in the jungle!
Natalia, 3-night trip

10/10 Exceptional

The hotel and staff are excellent. Highly recommend it. Very friendly staff always willing to help.
Hiral, 3-night trip

10/10 Exceptional

Everything and everybody that works here are perfect, love it here
Daniel, 6-night trip

8/10 Very good

Beautiful and clean! Good wasn’t the best and service could have been better
Indeah, 4-night trip

10/10 Exceptional

Beautiful resort
Joshua, 3-night trip