The staff and environment are both great! My only complaint is just that the sink's design doesn't make sense (too shallow and sloped comparing with the water pressure) so the water spills whenever I wash hands.
Shanshan
5 晚行程
6/10
Bra rum, bra frukost, men ac:n på rummet fungerade inte. Och man fick inte öppna fönstret mer än ca 5 cm, då det var spärrat. (Vi bodde på andra våningen) Det var 32 grader när vi var där och flera gäster var missnöjda. I lobbyn och restaurangen fungerade ac:n så vi vet inte om det var besparing eller om det verkligen var ngt fel. De bad om ursäkt och ville erbjuda poäng i ngn klubb, som inte vi kan utnyttja. Då erbjöd de ”some drinks” for the road så vi tog ett par flaskor vatten. Hade varit schysst att tex halvera priset på rummet.
Ola
1 晚行程
8/10
真实旅客
1 晚商务旅行
8/10
The hotel staff were great. The maintenance man went the extra mile finding us a working quiet fan to cool the room.
Anthony
2 晚行程
4/10
We stayed during the hottest day of the year, the air conditioning was broken and our room was over 30 degrees in temperature. We asked for a fan in our room, we were brought a broken one. When asking for ice from reception they told us they couldn’t give us any. The staff were unhelpful, unsympathetic. We spoke to other guests of the hotel who left to stay somewhere else due to having such a poor experience. Would not recommend staying here.
Becky
2 晚结伴旅行
10/10
We stayed before a hospital appointment and it was ideal. From check in to checkout the whole experience was good.
We were a little late for breakfast but a lovely lady prepared us fresh scrambled eggs and sausages. She was very thoughtful. All staff were friendly and professional. Thank you so much
Susan
1 晚家庭旅行
8/10
All good. We just needed somewhere to sleep for one night. The hotel was clean and comfortable. The room was small but adequate, the breakfast was pleantiful and well cooked and well presented. I would use the hotel again but would wanta bigger room if staying for more than one night.
Diane
1 晚家庭旅行
8/10
Good location, just a 5-7 min walk to the nearest bus stop. Area is quiet. Staff are friendly.
The room was fairly cramped for a family when the sofa bed is out. It was also not comfortable to sleep on, could do with replacing the mattress.
The bathroom has been nicely renovated but unfortunately the tap is too far from the sink and water goes everywhere.
Po Shan
1 晚家庭旅行
10/10
Friendly staff and room is spacious & clean.
MRS Kit SUM
1 晚行程
8/10
Clean room and communal areas. Helpful staff. Restaurant area not very large so couldn't deal with the influx of people at breakfast